Open milonmaze opened 3 years ago
165a77e9ecf98fd9b5c39aa3ecce763ad4755124: https://zoom.us/privacy @ 2021-02-14
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+Skip to main content
+REQUEST A DEMO 1.888.799.9666 RESOURCES SUPPORT
+SOLUTIONS
+JOIN A MEETING
+HOST A MEETING
+SIGN IN
+SIGN UP, IT'S FREE
+Zoom Privacy Statement
+
+Last updated: August 2020
+
+What this Statement Covers
+Supplementary Information
+Applying for a Job at Zoom
+Your California Privacy Rights
+Zoom for Government
+Zoom and Children
+Zoom App Marketplace & Other Sites, Mobile Applications and Services
+Personal Data We Process & How We Use It
+How We Share Personal Data
+Data Subject Privacy Rights and Choices
+European Privacy Rights
+International Transfers
+Retention
+Security
+How to Contact Us
+Change Log
+
+Zoom Video Communications, Inc., and its subsidiaries, affiliates and parent companies (“Zoom”, “we”, “us” or “our”) is committed to protecting your privacy and ensuring you have a positive experience when you use our video conferencing and communication services (the “Services”), visit our webpages, interact with us on social media, or attend a Zoom sponsored event offline or online.
+
+This Statement explains Zoom’s practices when we process your “personal data,” which is information that relates to an identified or identifiable individual. To “process” or “processing” means any use of personal data including, transferring, collecting, recording, storing, using, analyzing, combining, disclosing or deleting it.
+
+This Statement may be updated periodically. If we plan to make any material changes to the way we handle personal data as described here, we will notify you by posting an updated version of this Statement on our website. Changes to this Statement are summarized in our Change Log. We may supplement this Statement with “just-in-time” notices, or other disclosures contained within or in connection with the provision of the Services, which may describe in more detail our data collection, use and sharing practices. Unless we say otherwise, such supplemental privacy statements will govern how we may process the information in the context of the specific product or service.
+
+What this Statement Covers
+
+This Statement applies to the personal data we process as a data controller, that is, as the party that determines what data to collect and why. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with the Services. The data we collect depends on the context of your interactions with Zoom and the choices you make, including the products and features you use. We also obtain data about you from third parties.
+
+When you use Zoom’s Services through a Zoom account holder, such as your employer or school, the processing of your personal data is determined and administered by that account holder under its privacy policies. If you have questions about how and why your personal data is collected, the legal basis for processing, or requests regarding your personal data, please refer to the account holder’s privacy statement and direct your inquiries to the account holder or its administrator.
+
+Supplementary Information
+Being Considered for a Job at Zoom
+
+Please see our Candidate Privacy Statement for supplemental information on the personal data we process in connection with our recruiting efforts.
+
+Your California Privacy Rights
+
+If you are a resident of the State of California, this Privacy Statement is supplemented by our California Privacy Rights Statement that explains your California privacy rights and how you can exercise these rights.
+
+Zoom for Government
+
+The following section on Zoom for Government (ZfG) supplements this Privacy Statement. Where terms differ, this section takes precedence.
+
+ZfG is hosted in the United States in a separate cloud authorized by FedRAMP and is accessible by way of a separate website (www.zoomgov.com). If you use the ZfG service:
+
+All data collected about you while using the ZfG service or the ZfG website is stored in the United States of America;
+Your data is only processed by Zoom in accordance with FedRAMP “moderate impact level” control standards;
+The sections in this Statement related to data handling outside the United States do not apply to the personal data collected by Zoom about you in connection with your use of the ZfG service or ZfG website;
+With regard to the Zoom App Marketplace, we do not allow third parties to use any personal data obtained from us for their own purposes, unless it is with your consent (e.g. when you download an app from the Zoom for Government Marketplace: https://marketplace.zoomgov.com/).
+Zoom and Children
+
+Zoom does not knowingly allow children under the age of 16 to sign up for their own accounts. Primary and secondary schools or districts register to use Zoom’s video communications platform through a “K-12/Primary and Secondary Account.” Please see Zoom’s K-12/Primary and Secondary Privacy Statement for additional information. Where terms differ, as with the limitations on advertising in K-12 Accounts, the K-12/Primary and Secondary Privacy Statement takes precedence.
+
+Zoom App Marketplace & Other Sites, Mobile Applications and Services
+
+This Privacy Statement does not apply to any third-party applications or software that you elect to add to the Services (“Third Party Services”), or any other third-party websites, mobile applications, or online products, services or businesses you may access from the Services. When you download an App from the Zoom App Marketplace, for example, the app publisher provides its own terms of service, privacy policy and support information. Please review that information carefully.
+
+Personal Data We Process & How We Use It
+
+The table below describes Zoom’s processing of personal data as a data controller. The table does not cover customer content, including any personal data about you that may be contained in customer content—such as meeting or call recordings or transcripts—because the customer (the Zoom account holder), rather than Zoom, controls how customer content is processed. Any questions about the processing of customer content should be addressed to the customer directly.
+
+Personal Data Processing
+
+
+
+
+Types of Personal Data
+
+
+
+How We Get It
+
+
+
+What we do with it
+
+
+
+Legal Basis
+
+[Applies only in the EEA, and only within the meaning of the EU’s General Data Protection Regulation (GDPR)]
+
+
+
+
+Account User Data
+
+Information we collect when you register for a free Zoom Account, such as:
+
+Date of birth (for age-verification purposes only, Zoom does not retain or use this information for any other purpose)
+First Name
+Last Name
+Phone (optional)
+Email
+Language preference
+User IDs and Password (if Single Sign On is not used)
+Profile Picture for avatar (optional)
+Department (optional)
+Meeting schedule
+
+
+From the free Zoom Account registrant
+
+
+Enroll you in the Services
+Display your user avatar to meeting participants.
+Provide you with support
+Send marketing communications, where permitted
+Provide announcements related to software updates, upgrades, and system enhancements
+Run opt-in contests, sweepstakes or other promotional activities
+Provide you with Zoom event information and offers from us or Zoom event co-sponsors
+
+Contract
+Legitimate Interests
+
+
+
+Paid Account Holder Data
+
+Information we collect for a Paid Zoom Account, such as:
+
+Zoom Account User Data (listed above)
+Billing name
+Billing phone
+Billing address
+Payment method
+Company Name (if applicable)
+Employee count (if applicable)
+
+
+From the Paid Zoom Account registrant
+
+
+Create a Zoom Account
+Provide Zoom services
+Respond to requests for support
+Send marketing communications, where permitted
+Provide announcements related to software updates, upgrades, and system enhancements
+
+Contract
+Legitimate Interests
+
+
+
+Operation Data
+
+Technical information from Zoom’s software or systems hosting the Services, and from the systems, applications and devices that are used to access the Services, such as:
+
+Configuration Data: information about the deployment of Zoom Services and related environment information.
+Meeting metadata: metrics about when and how meetings were conducted.
+Feature Usage Data: information about if and how Service features were used.
+Performance Data: metrics related to how the Services perform.
+Service Logs: information on system events and states.
+
+
+Automatically through use of the Services
+
+
+Facilitate the delivery and optimization of the Services
+Monitor performance of our data centers and networks
+Provide Account dashboards and reports
+Provide support
+Maintain the security of our infrastructure and Services
+Administer our disaster recovery plans and policies
+Detect, investigate and stop fraudulent, harmful, unauthorized or illegal activity (“fraud and abuse detection”)
+Confirm compliance with contractual obligations
+Comply with legal obligations
+Create anonymized and/or aggregated data to improve our products and for other lawful business purposes
+
+Contract
+Legitimate interests
+Protect vital interests
+Legal compliance
+
+
+
+Support and Feedback Data, such as:
+
+Support Data: information that has been provided by a customer to Zoom or is otherwise processed in connection with support activities such as support chats or calls (including recordings of those calls) and Service support tickets.
+Survey Data: feedback from in-service Survey data relates to a customer’s Net Provider Score (“NPS”) and other similar in-Service surveys or feedback in relation to use of the relevant Services.
+
+
+Directly from a Zoom user
+
+
+Respond to requests for support
+Conduct anonymized, aggregated analytics to improve performance
+
+Contract
+Legitimate interests
+
+
+
+Approximate Location (e.g., nearest city or town)
+
+
+
+Automatically through your use of the Services
+
+
+Connect you to the nearest data center
+Comply with privacy and other laws – for example, so we can provide you with the right notices for your area
+Suggest choices such as language preferences
+Monitor performance of our data centers and networks
+Route support requests
+
+Contract
+Legitimate interests
+Legal obligation
+
+
+
+Persistent Identifiers on Marketing Pages
+
+Data collected through the use of cookies and pixels from tools (such as Google Analytics and
+
+Google Ads), such as:
+
+Internet protocol (IP) addresses,
+Browser type,
+Internet service provider (ISP),
+Referrer URL,
+Exit pages, the files viewed on our marketing sites (e.g., HTML pages, graphics, etc.),
+Operating system, and
+Date/time stamp
+Approximate location (e.g., nearest city or town) Please see our Cookie Policy for more detail.
+
+
+Depending on how you choose to configure our cookie preference tool, we may collect this info automatically from our Marketing Pages and other online services
+
+
+Analyze how our website is used so we can improve your experience
+Complete orders and remember your settings
+Identifying language preferences
+Evaluate the success of our Marketing campaigns
+Marketing, including facilitating tailoring of advertising you see when you are on other online services
+
+Consent
+Legitimate Interests
+
+
+
+Persistent Identifiers on Product Pages
+
+These are third-party cookies that are necessary for technical support and to deliver the service. Please see our Cookie Policy for more detail.
+
+
+
+Automatically when you use the Services from your web browser
+
+
+Provide the Service
+Provide Technical Support
+
+Contract
+Legitimate Interests
+
+
+
+Marketing Data
+
+Data enrichment services (only in connection with Marketing Pages)
+Email marketing lists (where permitted under applicable law)
+
+
+From Third Parties and public sources
+
+
+Marketing activities
+Sending marketing communications
+Providing tailored information about our Services
+
+Legitimate Interests
+
+
+
+Zoom sponsored or co-sponsored Event Attendee information
+
+Event title & details
+Name
+Email address
+Employer (if applicable)
+Job Title (if applicable)
+
+
+From you or the party responsible for registering you for a Zoom sponsored event
+
+
+Communicate with you about the event
+Run opt-in contests, sweepstakes or other promotional activities
+Provide you with information and offers from us or event co-sponsors
+
+Contract
+Consent
+Legitimate interests
+Customer Content
+
+Customer content is the “in-session” information you give us directly through your use of the Services, such as meeting recordings, files, chat logs, and transcripts, and any other information uploaded while using the Services. Zoom uses customer content only in connection with providing the Services – we do not monitor, sell or use customer content for any other purposes.
+
+We do not control the actions of anyone with whom you or any other Service user may choose to share information. Therefore, we cannot and do not guarantee that any customer content you or any user provides to the Services will not be viewed by unauthorized persons. Nor can Zoom control the information a user may choose to share during a meeting. Although Zoom account holders can set privacy options that limit access to certain areas of the Services, please be aware that no security measures are perfect or impenetrable and that we are not responsible for circumvention of any security measures contained on the Services. You should be cautious about the access you provide to others when using the Services, and the information you choose to share when using the Services.
+
+Zoom’s Product and Marketing Pages
+
+Zoom generally processes personal data in two different manners using its websites and apps. First, Zoom processes personal data it obtains from the webpages or mobile application interfaces that Zoom uses to provide its Services, such as the landing page a user sees after clicking on a link to join a meeting (Zoom’s “Product Pages”). Product Pages also include webpages and links that are only accessible to a Zoom account holder after they login to their Zoom account. Product Pages serve only third-party cookies that are necessary for technical support and to deliver the service. There are no interest-based advertising cookies on Product Pages.
+
+Second, Zoom processes personal data obtained from its webpages that are accessible without logging in to a Zoom account (Zoom’s “Marketing Pages”). Marketing Pages, such as www.zoom.us, are designed to encourage sales of Zoom subscriptions. They tell you about our product, plans, and pricing, features, and other related information.
+
+Like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies on our Marketing Pages. This is called interest-based advertising. You can get more information and opt-out of the use of cookies on our Marketing Pages by clicking the Do Not Sell My Personal Information link in the footer of this webpage. You will need to set your preferences from each device and each web browser from which you wish to opt-out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-set your settings. For more information regarding cookies or similar technologies, please review our Cookie Policy.
+
+Our Referral Program
+
+You can use our referral program to tell others about Zoom in certain jurisdictions (where permitted under applicable law). When you do, you will be asked to provide that person’s name and email so that we can contact them. We rely on you to make sure the person you are referring to us has agreed to be contacted by us. We will send a one-time email inviting them to visit a Marketing Page. Unless that person says they want to hear more, we will only use their name and email address to send this one-time email and to maintain an activity log of our referral program where permitted by law.
+
+How We Share Personal Data
+
+We only share personal data with companies, organizations or individuals outside of Zoom when one of the following circumstances applies:
+
+With Consent
+
+We may share personal data with companies, organizations, individuals outside of Zoom and others when we have consent from an individual (as applicable).
+
+With Zoom Partners
+
+If Zoom received your personal data from a third-party partner and you become a Customer, Zoom may disclose select personal data to that partner or their designee for the purpose of the partnership agreement; for example, to reward a referral partner from a co-sponsored event. Zoom’s partners have contractually agreed to comply with appropriate privacy and security obligations.
+
+For corporate transactions
+
+We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
+
+For business purposes
+
+We provide personal data to vendors and services providers to help us provide the Services and for Zoom’s business purposes. Examples include public cloud storage vendors, carriers, payment processor, and service provider for managing customer support tickets. Zoom contractually prohibits such vendors from using the personal data for any reason other than to provide the contracted-for services and Zoom contractually requires its vendors to comply with all appropriate privacy and security requirements.
+
+For legal reasons
+
+We share personal data with companies, organizations or individuals outside of Zoom if we believe that access, use, preservation or disclosure of the information is reasonably necessary to:
+
+meet any applicable law or respond to valid legal process, including from law enforcement or other government agencies.
+enforce applicable Terms of Service, including investigation of potential violations.
+detect, prevent, or otherwise address fraud, security or technical issues.
+protect against harm to the rights, property or safety of Zoom, our users or the public as required or permitted by law, including to help prevent the loss of life or serious injury of anyone.
+
+
+For more information about data we disclose in response to requests from law enforcement and other government agencies, please see our Guidelines for Government Requests.
+
+Data Subject Privacy Rights and Choices
+Right to Correct or Update Your Information
+
+If you would like to correct or update information that you have provided to us, please logon to www.zoom.us and update your profile.
+
+Marketing Communications
+
+You may receive marketing email communications from us where permissible. If you would like to stop receiving these communications, you can update your preferences by using the “Unsubscribe” link found in those emails.
+
+European Privacy Rights
+
+If you reside in the European Economic Area, you may have the right to exercise certain privacy rights available to you under applicable laws. We will process your request in accordance with applicable data protection laws. We may need to retain certain information for record-keeping purposes or to complete transactions that you began prior to requesting any deletion.
+
+Right not to provide consent or to withdraw consent. We may seek to rely on your consent in order to process certain personal data. Where we do so, you have the right not to provide your consent or to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.
+Right of access and/or portability. You may have the right to access the personal data that we hold about you and, in some limited circumstances, have that data provided to you so that you can provide or “port” that data to another provider.
+Right of erasure. In certain circumstances, you may have the right to the erasure of personal data that we hold about you (for example if it is no longer necessary for the purposes for which it was originally collected).
+Right to object to processing. You may have the right to request that Zoom stop processing your personal data and/or to stop sending you marketing communications.
+Right to rectification. You may have the right to require us to correct any inaccurate or incomplete personal information.
+Right to restrict processing. You may have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).
+Right to lodge a complaint to your local Data Protection Authority. If you are an EEA resident, you have the right to complain to a data protection authority about our collection and use of your personal data.
+
+How to Exercise Your Rights
+
+To exercise any of the rights above, email us at privacy@zoom.us. You may also submit a request to the following address:
+
+Zoom Video Communications, Inc.
+
+Attention: Data Privacy Officer
+
+55 Almaden Blvd, Suite 600
+
+San Jose, CA 95113
+
+Please identify yourself and specify your request. If you have a password protected Zoom account, we will use your account information to verify your identity. If not, we will ask you to provide additional verification information. What we request will depend on the nature of your request, how sensitive the information is, and how harmful unauthorized disclosure or deletion would be.
+
+We use commercially reasonable efforts to delete your personal data as required but retain records necessary to comply with a governmental authority or applicable federal, state, or local law. Where legally permitted, we may decline to process requests, including requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others.
+
+International Transfers
+
+Zoom operates globally, which means personal data may be stored and processed (for example stored in a data center) in any country where we or our service providers have facilities or hold events. By using Zoom or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States or in other countries around the world. Such countries may have data protection rules that are different and less protective than those of your country.
+
+If you are a resident of the European Economic Area (EEA), and your personal data is transferred outside of the EEA, we will:
+
+Process it in a territory which the European Commission has determined provides an adequate level of protection for personal information; or
+Implement appropriate safeguards to protect your personal information, including transferring it in accordance with applicable transfer mechanism, including the European Commission's standard contractual clauses .
+Retention
+
+We will retain personal data for as long as required to do what we say we will in this Statement, unless a longer retention period is required by applicable law. The criteria used to determine our retention periods include:
+
+The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using our services);
+Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
+Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
+
+Customers can delete their own accounts.
+
+Security
+
+Zoom is committed to protecting your personal data. We use reasonable and appropriate technical and organizational measures to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the personal data. If you have any questions about the security of your data, please contact our security team at security@zoom.us
+
+How to Contact Us
+
+If you have any privacy-related questions or comments related to this Statement, please send an email to privacy@zoom.us. You can also contact us by writing to this address:
+
+Zoom Video Communications, Inc.
+
+Attention: Data Privacy Officer
+
+55 Almaden Blvd, Suite 600
+
+San Jose, CA 95113
+
+
+
+
+EU Representative
+
+Lionheart Squared Ltd
+Attn: Data Privacy
+2 Pembroke House
+Upper Pembroke Street 28-32
+Dublin
+DO2 EK84
+Republic of lreland
+
+email: zoom@LionheartSquared.eu
+
+
+
+
+Data Protection Officer
+
+Deborah Fay is our Data Protection Officer for the EEA and she can also be contacted at privacy@zoom.us.
+
+Change Log
+
+Summary of Updates Made:
+
+Date of Update
+
+
+
+Summary of Changes
+
+
+
+
+March 29, 2020
+
+
+
+Revised entire Statement to be more readable and transparent. We did not change any data practices, only how we described them.
+
+
+
+
+July 2020
+
+
+Removed “Attention Tracker” language, due to feature removal on April 5
+Added language required by TrustArc, our verification vendor
+Added GDPR specific language.
+Clarified language to improve readability and transparency
+
+We did not change or add any data practices, only how we described them.
+
+
+
+
+August 2020
+
+
+Removed references to the invalidated Privacy Shield.
+About
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+
+Copyright ©2021 Zoom Video Communications, Inc. All rights reserved. Privacy & Legal PoliciesAbout AdsDo Not Sell My Personal InformationSecurity
+To opt out of Zoom making certain portions of your information relating to cookies available to third parties or Zoom’s use of your information in connection with similar advertising technologies or to opt out of retargeting activities which may be considered a “sale” of personal information under the California Consumer Privacy Act (CCPA) please click the “Opt-Out” button below.
+
+Privacy Policy
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\ No newline at end of file
9f16a4677afee324cf27d1f7726095036f5a41b4: https://zoom.us/privacy @ 2021-02-22
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diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
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@@ -528,7 +528,7 @@ English
-Copyright ©2021 Zoom Video Communications, Inc. All rights reserved. Privacy & Legal PoliciesAbout AdsDo Not Sell My Personal InformationSecurity
+Copyright ©2021 Zoom Video Communications, Inc. All rights reserved. Privacy & Legal PoliciesAbout AdsSecurity
To opt out of Zoom making certain portions of your information relating to cookies available to third parties or Zoom’s use of your information in connection with similar advertising technologies or to opt out of retargeting activities which may be considered a “sale” of personal information under the California Consumer Privacy Act (CCPA) please click the “Opt-Out” button below.
Privacy Policy
4c4ec93cda28f862ace3cbe204d54c66aefc33dc: https://zoom.us/privacy @ 2021-04-19
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
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--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -485,6 +485,12 @@ August 2020
Removed references to the invalidated Privacy Shield.
+
+Updates
+
+You may use the form below to subscribe to updates of this page.
+
+ Subscribe
About
Zoom Blo
Customer
@@ -528,7 +534,7 @@ English
-Copyright ©2021 Zoom Video Communications, Inc. All rights reserved. Privacy & Legal PoliciesAbout AdsSecurity
+Copyright ©2021 Zoom Video Communications, Inc. All rights reserved. Privacy Trust Center Legal & Compliance Do Not Sell My Personal Information
To opt out of Zoom making certain portions of your information relating to cookies available to third parties or Zoom’s use of your information in connection with similar advertising technologies or to opt out of retargeting activities which may be considered a “sale” of personal information under the California Consumer Privacy Act (CCPA) please click the “Opt-Out” button below.
Privacy Policy
83194081d28e393b1eed5e8d08a1755e219d8f40: https://zoom.us/privacy @ 2021-06-05
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diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index a53f8d9..b3e45be 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -7,414 +7,122 @@ SIGN IN
SIGN UP, IT'S FREE
Zoom Privacy Statement
-Last updated: August 2020
-
-What this Statement Covers
-Supplementary Information
-Applying for a Job at Zoom
-Your California Privacy Rights
-Zoom for Government
-Zoom and Children
-Zoom App Marketplace & Other Sites, Mobile Applications and Services
-Personal Data We Process & How We Use It
-How We Share Personal Data
-Data Subject Privacy Rights and Choices
-European Privacy Rights
-International Transfers
-Retention
-Security
-How to Contact Us
-Change Log
-
-Zoom Video Communications, Inc., and its subsidiaries, affiliates and parent companies (“Zoom”, “we”, “us” or “our”) is committed to protecting your privacy and ensuring you have a positive experience when you use our video conferencing and communication services (the “Services”), visit our webpages, interact with us on social media, or attend a Zoom sponsored event offline or online.
-
-This Statement explains Zoom’s practices when we process your “personal data,” which is information that relates to an identified or identifiable individual. To “process” or “processing” means any use of personal data including, transferring, collecting, recording, storing, using, analyzing, combining, disclosing or deleting it.
-
-This Statement may be updated periodically. If we plan to make any material changes to the way we handle personal data as described here, we will notify you by posting an updated version of this Statement on our website. Changes to this Statement are summarized in our Change Log. We may supplement this Statement with “just-in-time” notices, or other disclosures contained within or in connection with the provision of the Services, which may describe in more detail our data collection, use and sharing practices. Unless we say otherwise, such supplemental privacy statements will govern how we may process the information in the context of the specific product or service.
-
-What this Statement Covers
-
-This Statement applies to the personal data we process as a data controller, that is, as the party that determines what data to collect and why. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with the Services. The data we collect depends on the context of your interactions with Zoom and the choices you make, including the products and features you use. We also obtain data about you from third parties.
-
-When you use Zoom’s Services through a Zoom account holder, such as your employer or school, the processing of your personal data is determined and administered by that account holder under its privacy policies. If you have questions about how and why your personal data is collected, the legal basis for processing, or requests regarding your personal data, please refer to the account holder’s privacy statement and direct your inquiries to the account holder or its administrator.
-
-Supplementary Information
-Being Considered for a Job at Zoom
-
-Please see our Candidate Privacy Statement for supplemental information on the personal data we process in connection with our recruiting efforts.
-
-Your California Privacy Rights
-
-If you are a resident of the State of California, this Privacy Statement is supplemented by our California Privacy Rights Statement that explains your California privacy rights and how you can exercise these rights.
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-Zoom for Government
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-The following section on Zoom for Government (ZfG) supplements this Privacy Statement. Where terms differ, this section takes precedence.
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-ZfG is hosted in the United States in a separate cloud authorized by FedRAMP and is accessible by way of a separate website (www.zoomgov.com). If you use the ZfG service:
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-All data collected about you while using the ZfG service or the ZfG website is stored in the United States of America;
-Your data is only processed by Zoom in accordance with FedRAMP “moderate impact level” control standards;
-The sections in this Statement related to data handling outside the United States do not apply to the personal data collected by Zoom about you in connection with your use of the ZfG service or ZfG website;
-With regard to the Zoom App Marketplace, we do not allow third parties to use any personal data obtained from us for their own purposes, unless it is with your consent (e.g. when you download an app from the Zoom for Government Marketplace: https://marketplace.zoomgov.com/).
-Zoom and Children
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-Zoom does not knowingly allow children under the age of 16 to sign up for their own accounts. Primary and secondary schools or districts register to use Zoom’s video communications platform through a “K-12/Primary and Secondary Account.” Please see Zoom’s K-12/Primary and Secondary Privacy Statement for additional information. Where terms differ, as with the limitations on advertising in K-12 Accounts, the K-12/Primary and Secondary Privacy Statement takes precedence.
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-Zoom App Marketplace & Other Sites, Mobile Applications and Services
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-This Privacy Statement does not apply to any third-party applications or software that you elect to add to the Services (“Third Party Services”), or any other third-party websites, mobile applications, or online products, services or businesses you may access from the Services. When you download an App from the Zoom App Marketplace, for example, the app publisher provides its own terms of service, privacy policy and support information. Please review that information carefully.
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-Personal Data We Process & How We Use It
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-The table below describes Zoom’s processing of personal data as a data controller. The table does not cover customer content, including any personal data about you that may be contained in customer content—such as meeting or call recordings or transcripts—because the customer (the Zoom account holder), rather than Zoom, controls how customer content is processed. Any questions about the processing of customer content should be addressed to the customer directly.
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-Personal Data Processing
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-Types of Personal Data
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-How We Get It
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-What we do with it
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-Legal Basis
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-[Applies only in the EEA, and only within the meaning of the EU’s General Data Protection Regulation (GDPR)]
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-Account User Data
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-Information we collect when you register for a free Zoom Account, such as:
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-Date of birth (for age-verification purposes only, Zoom does not retain or use this information for any other purpose)
-First Name
-Last Name
-Phone (optional)
-Email
-Language preference
-User IDs and Password (if Single Sign On is not used)
-Profile Picture for avatar (optional)
-Department (optional)
-Meeting schedule
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-From the free Zoom Account registrant
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-Enroll you in the Services
-Display your user avatar to meeting participants.
-Provide you with support
-Send marketing communications, where permitted
-Provide announcements related to software updates, upgrades, and system enhancements
-Run opt-in contests, sweepstakes or other promotional activities
-Provide you with Zoom event information and offers from us or Zoom event co-sponsors
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-Contract
-Legitimate Interests
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-Paid Account Holder Data
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-Information we collect for a Paid Zoom Account, such as:
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-Zoom Account User Data (listed above)
-Billing name
-Billing phone
-Billing address
-Payment method
-Company Name (if applicable)
-Employee count (if applicable)
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-From the Paid Zoom Account registrant
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-Create a Zoom Account
-Provide Zoom services
-Respond to requests for support
-Send marketing communications, where permitted
-Provide announcements related to software updates, upgrades, and system enhancements
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-Contract
-Legitimate Interests
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-Operation Data
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-Technical information from Zoom’s software or systems hosting the Services, and from the systems, applications and devices that are used to access the Services, such as:
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-Configuration Data: information about the deployment of Zoom Services and related environment information.
-Meeting metadata: metrics about when and how meetings were conducted.
-Feature Usage Data: information about if and how Service features were used.
-Performance Data: metrics related to how the Services perform.
-Service Logs: information on system events and states.
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-Automatically through use of the Services
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-Facilitate the delivery and optimization of the Services
-Monitor performance of our data centers and networks
-Provide Account dashboards and reports
-Provide support
-Maintain the security of our infrastructure and Services
-Administer our disaster recovery plans and policies
-Detect, investigate and stop fraudulent, harmful, unauthorized or illegal activity (“fraud and abuse detection”)
-Confirm compliance with contractual obligations
-Comply with legal obligations
-Create anonymized and/or aggregated data to improve our products and for other lawful business purposes
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-Contract
-Legitimate interests
-Protect vital interests
-Legal compliance
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-Support and Feedback Data, such as:
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-Support Data: information that has been provided by a customer to Zoom or is otherwise processed in connection with support activities such as support chats or calls (including recordings of those calls) and Service support tickets.
-Survey Data: feedback from in-service Survey data relates to a customer’s Net Provider Score (“NPS”) and other similar in-Service surveys or feedback in relation to use of the relevant Services.
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-Directly from a Zoom user
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-Respond to requests for support
-Conduct anonymized, aggregated analytics to improve performance
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-Contract
-Legitimate interests
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-Approximate Location (e.g., nearest city or town)
+Last updated: June 4, 2021
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-Automatically through your use of the Services
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-Connect you to the nearest data center
-Comply with privacy and other laws – for example, so we can provide you with the right notices for your area
-Suggest choices such as language preferences
-Monitor performance of our data centers and networks
-Route support requests
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-Contract
-Legitimate interests
-Legal obligation
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-Persistent Identifiers on Marketing Pages
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-Data collected through the use of cookies and pixels from tools (such as Google Analytics and
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-Google Ads), such as:
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-Internet protocol (IP) addresses,
-Browser type,
-Internet service provider (ISP),
-Referrer URL,
-Exit pages, the files viewed on our marketing sites (e.g., HTML pages, graphics, etc.),
-Operating system, and
-Date/time stamp
-Approximate location (e.g., nearest city or town) Please see our Cookie Policy for more detail.
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-Depending on how you choose to configure our cookie preference tool, we may collect this info automatically from our Marketing Pages and other online services
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-Analyze how our website is used so we can improve your experience
-Complete orders and remember your settings
-Identifying language preferences
-Evaluate the success of our Marketing campaigns
-Marketing, including facilitating tailoring of advertising you see when you are on other online services
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-Consent
-Legitimate Interests
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-Persistent Identifiers on Product Pages
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-These are third-party cookies that are necessary for technical support and to deliver the service. Please see our Cookie Policy for more detail.
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-Automatically when you use the Services from your web browser
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-Provide the Service
-Provide Technical Support
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-Contract
-Legitimate Interests
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-Marketing Data
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-Data enrichment services (only in connection with Marketing Pages)
-Email marketing lists (where permitted under applicable law)
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-From Third Parties and public sources
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-Marketing activities
-Sending marketing communications
-Providing tailored information about our Services
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-Legitimate Interests
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-Zoom sponsored or co-sponsored Event Attendee information
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-Event title & details
-Name
-Email address
-Employer (if applicable)
-Job Title (if applicable)
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+This statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites and its meetings, webinars, and messaging platform (“Zoom Products” or “Products”). Zoom Products do not include products developed by Zoom that are covered under a separate privacy statement.
-From you or the party responsible for registering you for a Zoom sponsored event
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-Communicate with you about the event
-Run opt-in contests, sweepstakes or other promotional activities
-Provide you with information and offers from us or event co-sponsors
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-Contract
-Consent
-Legitimate interests
-Customer Content
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-Customer content is the “in-session” information you give us directly through your use of the Services, such as meeting recordings, files, chat logs, and transcripts, and any other information uploaded while using the Services. Zoom uses customer content only in connection with providing the Services – we do not monitor, sell or use customer content for any other purposes.
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-We do not control the actions of anyone with whom you or any other Service user may choose to share information. Therefore, we cannot and do not guarantee that any customer content you or any user provides to the Services will not be viewed by unauthorized persons. Nor can Zoom control the information a user may choose to share during a meeting. Although Zoom account holders can set privacy options that limit access to certain areas of the Services, please be aware that no security measures are perfect or impenetrable and that we are not responsible for circumvention of any security measures contained on the Services. You should be cautious about the access you provide to others when using the Services, and the information you choose to share when using the Services.
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-Zoom’s Product and Marketing Pages
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-Zoom generally processes personal data in two different manners using its websites and apps. First, Zoom processes personal data it obtains from the webpages or mobile application interfaces that Zoom uses to provide its Services, such as the landing page a user sees after clicking on a link to join a meeting (Zoom’s “Product Pages”). Product Pages also include webpages and links that are only accessible to a Zoom account holder after they login to their Zoom account. Product Pages serve only third-party cookies that are necessary for technical support and to deliver the service. There are no interest-based advertising cookies on Product Pages.
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-Second, Zoom processes personal data obtained from its webpages that are accessible without logging in to a Zoom account (Zoom’s “Marketing Pages”). Marketing Pages, such as www.zoom.us, are designed to encourage sales of Zoom subscriptions. They tell you about our product, plans, and pricing, features, and other related information.
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-Like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies on our Marketing Pages. This is called interest-based advertising. You can get more information and opt-out of the use of cookies on our Marketing Pages by clicking the Do Not Sell My Personal Information link in the footer of this webpage. You will need to set your preferences from each device and each web browser from which you wish to opt-out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-set your settings. For more information regarding cookies or similar technologies, please review our Cookie Policy.
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-Our Referral Program
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-You can use our referral program to tell others about Zoom in certain jurisdictions (where permitted under applicable law). When you do, you will be asked to provide that person’s name and email so that we can contact them. We rely on you to make sure the person you are referring to us has agreed to be contacted by us. We will send a one-time email inviting them to visit a Marketing Page. Unless that person says they want to hear more, we will only use their name and email address to send this one-time email and to maintain an activity log of our referral program where permitted by law.
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-How We Share Personal Data
+What Personal Data Do We Receive?
+How Do We Use Personal Data?
+How Do We Share Personal Data?
+Who Can See and Share My Personal Data When I Use Zoom?
+Privacy Rights and Choices
+Children
+How to Contact Us
+Retention
+European Data Protection Specific Information
+California Privacy Rights
+Changes to This Privacy Statement
+What Personal Data Do We Receive?
-We only share personal data with companies, organizations or individuals outside of Zoom when one of the following circumstances applies:
+Personal data is any information from or about an identified or identifiable person, including information that Zoom can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Zoom Products:
-With Consent
+Account Information: Information associated with an account that licenses Zoom Products, which may include administrator name, contact information, account ID, billing information, and account plan information.
+Profile and Participant Information: Information associated with the Zoom profile of a user who uses Zoom Products under a licensed account or that is provided by an unlicensed participant joining a meeting, which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user or their account owner.
-We may share personal data with companies, organizations, individuals outside of Zoom and others when we have consent from an individual (as applicable).
+Contacts and Calendar Integrations: Contact information added by accounts or their users to create contact lists on Zoom, which may include contact information a user integrates from a third-party app. Users can also integrate their calendars from other services with their Zoom profile or account.
-With Zoom Partners
+Settings: Information associated with the preferences and settings on the account or user profile, which may include audio and video settings, recording file location, screen sharing settings, and other settings and configuration information.
-If Zoom received your personal data from a third-party partner and you become a Customer, Zoom may disclose select personal data to that partner or their designee for the purpose of the partnership agreement; for example, to reward a referral partner from a co-sponsored event. Zoom’s partners have contractually agreed to comply with appropriate privacy and security obligations.
+Registration Information: Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
+Device Information: Information about the computers, phones, and other devices people use when interacting with Zoom Products, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
-For corporate transactions
+Meeting, Webinar, and Messaging Content and Context: Content generated in meetings, webinars, or messages that are hosted on Zoom Products, which may include audio, video, in-meeting messages, chat messaging content, transcriptions, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom Products.
-We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
+Product and Website Usage: Information about how people and their devices interact with Zoom Products, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), and other user inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps users add to a meeting or other Product and what information and actions the app is authorized to access and perform; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages they accessed, their interaction with the website features, and whether or not they signed up for a Zoom Product.
+Communications with Zoom: Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
-For business purposes
+Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains.
+How Do We Use Personal Data?
-We provide personal data to vendors and services providers to help us provide the Services and for Zoom’s business purposes. Examples include public cloud storage vendors, carriers, payment processor, and service provider for managing customer support tickets. Zoom contractually prohibits such vendors from using the personal data for any reason other than to provide the contracted-for services and Zoom contractually requires its vendors to comply with all appropriate privacy and security requirements.
+Zoom employees do not access meeting, webinar, or messaging content (specifically, audio, video, files, and messages) unless directed by an account owner, or as required for legal, safety, or security reasons, as discussed below. Zoom uses personal data to conduct the following activities:
-For legal reasons
+Provide Zoom Products and Services: To provide Products, features, and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Product features and recommendations for accounts or their users. Zoom also uses personal data, including contact information, to route invitations and messages to recipients when people send invitations and messages using Zoom Products. This may also include using personal data for customer support, which may include accessing audio, video, files, and messages, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners, including billing, compliance with contractual obligations, and related administration.
+Product Research and Development: To develop, test, and improve Zoom Products, including, for example, content-related features (such as background filters), and to troubleshoot products and features.
-We share personal data with companies, organizations or individuals outside of Zoom if we believe that access, use, preservation or disclosure of the information is reasonably necessary to:
+Marketing and Promotions: To market, advertise, and promote Zoom Products, features, and services, including marketing products or features based on your product usage or information we receive from third-party partners. If you visit our websites, we may log information about how and when you visit, and your interactions with them, and use this information to provide advertisements to you relating to Zoom Products, features, and services or to engage third-party marketing partners to log your interactions on our website or deliver advertising to you.
-meet any applicable law or respond to valid legal process, including from law enforcement or other government agencies.
-enforce applicable Terms of Service, including investigation of potential violations.
-detect, prevent, or otherwise address fraud, security or technical issues.
-protect against harm to the rights, property or safety of Zoom, our users or the public as required or permitted by law, including to help prevent the loss of life or serious injury of anyone.
+Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct or unsafe experiences, address security threats, protect public safety, and secure Zoom Products.
+Communicate with You: We use personal data (including contact information) to communicate with you about our Products, features, and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
+Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our Terms of Service or policies.
-For more information about data we disclose in response to requests from law enforcement and other government agencies, please see our Guidelines for Government Requests.
+Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, and files uploaded or exchanged through chat, for the purpose of detecting and preventing violations of our terms or policies and illegal or other harmful activity, and its employees may investigate such content where required for legal, safety, or security reasons.
-Data Subject Privacy Rights and Choices
-Right to Correct or Update Your Information
+How Do We Share Personal Data?
-If you would like to correct or update information that you have provided to us, please logon to www.zoom.us and update your profile.
+Zoom provides personal data to third parties only with consent or in one of the following circumstances (subject to your prior consent where required under applicable law):
-Marketing Communications
+Resellers: If an account owner licensed Zoom from a third-party reseller of Zoom Products, the reseller may be able to access personal data and content for users, including meetings, webinars, and messages hosted by the account owner.
+Vendors: Zoom works with third-party service providers to provide, support, and improve Zoom Products and technical infrastructure. Zoom may also work with third-party service providers to provide advertisements and business analytics regarding Zoom Products. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Zoom or as required by law.
+For Legal Reasons: Zoom may share personal data as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; 4) meet our corporate and social responsibility commitments; (5) protect our and our customers’ rights and property; and (6) resolve disputes and enforce agreements.
+Marketing and Analytics Partners: Zoom uses third-party marketing and advertising providers to provide statistics and analysis about how people are using our website and to provide advertising and marketing, including targeted advertising based on your use of our website. These third-party partners may receive information about your activities on Zoom’s website through third-party cookies placed on Zoom’s website. To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool. Where required by law, Zoom will first obtain your consent before engaging in the activities described here.
-You may receive marketing email communications from us where permissible. If you would like to stop receiving these communications, you can update your preferences by using the “Unsubscribe” link found in those emails.
+Corporate Affiliates: Zoom shares personal information with corporate affiliates, such as Zoom Voice Communications, Inc., to provide integrated and consistent experiences across Zoom Products (such as enabling a user to integrate a Zoom Phone call into a meeting) and to detect, investigate, and prevent fraud, abuse, and threats to public safety.
-European Privacy Rights
+Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
-If you reside in the European Economic Area, you may have the right to exercise certain privacy rights available to you under applicable laws. We will process your request in accordance with applicable data protection laws. We may need to retain certain information for record-keeping purposes or to complete transactions that you began prior to requesting any deletion.
+Who Can See and Share My Personal Data When I Use Zoom?
-Right not to provide consent or to withdraw consent. We may seek to rely on your consent in order to process certain personal data. Where we do so, you have the right not to provide your consent or to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.
-Right of access and/or portability. You may have the right to access the personal data that we hold about you and, in some limited circumstances, have that data provided to you so that you can provide or “port” that data to another provider.
-Right of erasure. In certain circumstances, you may have the right to the erasure of personal data that we hold about you (for example if it is no longer necessary for the purposes for which it was originally collected).
-Right to object to processing. You may have the right to request that Zoom stop processing your personal data and/or to stop sending you marketing communications.
-Right to rectification. You may have the right to require us to correct any inaccurate or incomplete personal information.
-Right to restrict processing. You may have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).
-Right to lodge a complaint to your local Data Protection Authority. If you are an EEA resident, you have the right to complain to a data protection authority about our collection and use of your personal data.
+When you send messages or join meetings and webinars on Zoom, other people and organizations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:
-How to Exercise Your Rights
+Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account) to meetings or webinars hosted on their account.
-To exercise any of the rights above, email us at privacy@zoom.us. You may also submit a request to the following address:
+Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the people they designate can access personal data for people who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
-Zoom Video Communications, Inc.
-Attention: Data Privacy Officer
+Account Usage:
+Product Usage: Information about how people and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether users viewed or downloaded a recording, how long people participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
+Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
-55 Almaden Blvd, Suite 600
+Registration Information: Information provided during registration for a webinar, meeting, or recording hosted by the account.
-San Jose, CA 95113
+Zoom Chat Out-of-Meeting Messages: If enabled on their account, account owners can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption.
-Please identify yourself and specify your request. If you have a password protected Zoom account, we will use your account information to verify your identity. If not, we will ask you to provide additional verification information. What we request will depend on the nature of your request, how sensitive the information is, and how harmful unauthorized disclosure or deletion would be.
+In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
+Messages sent to Everyone in a meeting that is recorded
+Messages sent to panelists in a webinar that is recorded
+Direct messages if the account owner has enabled archiving
+Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view a transcript of meeting audio, if enabled.
-We use commercially reasonable efforts to delete your personal data as required but retain records necessary to comply with a governmental authority or applicable federal, state, or local law. Where legally permitted, we may decline to process requests, including requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others.
+Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
+Meeting Hosts and Participants: Hosts and other participants in a meeting may be able to see your email, display name, and profile picture. Meeting hosts and participants can also see and (depending on the account owner’s settings) record or save meeting content, audio transcripts, messages sent to Everyone or to them directly, and files, whiteboards, or other information shared during a meeting. Hosts may also be able to see responses to Q&A and polls generated during the meeting.
+Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
+Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
+Third-Party Apps and Integrations:
+Account owners can choose to add third-party apps to their account and the Zoom Products they use, and they can also give their users permission to add and use specific third-party apps, including in meetings, webinars, and chats hosted on their account. Depending on their settings, account owners and their users and guests can share your personal data and content with third-party apps and integrations they approve, which may include all of the personal data available to account owners, hosts, and participants listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, and device information.
+Other participants in the meeting may be able to see the third-party app that you are using in a meeting, if the third-party app is receiving real-time features and information from the meeting.
+Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom Products from a third-party app.
+Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
+Privacy Rights and Choices
-International Transfers
+If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
-Zoom operates globally, which means personal data may be stored and processed (for example stored in a data center) in any country where we or our service providers have facilities or hold events. By using Zoom or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States or in other countries around the world. Such countries may have data protection rules that are different and less protective than those of your country.
+Inform you of what personal data we have about you that is under our control;
+Amend or correct such personal data or any previous privacy preferences you selected, or direct you to applicable tools; and/or
+Delete such personal data or direct you to applicable tools.
-If you are a resident of the European Economic Area (EEA), and your personal data is transferred outside of the EEA, we will:
+In order to exercise any of your rights as to personal data controlled by Zoom, or if you have any other questions about our use of your personal data, please send a request to privacy@zoom.us. Please identify yourself and, for information relating to Zoom Products, specify your account and/or user information and other information to enable us to authenticate and respond to your request. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others. As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.
-Process it in a territory which the European Commission has determined provides an adequate level of protection for personal information; or
-Implement appropriate safeguards to protect your personal information, including transferring it in accordance with applicable transfer mechanism, including the European Commission's standard contractual clauses .
-Retention
+Children
-We will retain personal data for as long as required to do what we say we will in this Statement, unless a longer retention period is required by applicable law. The criteria used to determine our retention periods include:
+Zoom does not allow children under the age of 16 to sign up for a Zoom account.
-The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using our services);
-Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
-Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
-
-Customers can delete their own accounts.
-
-Security
-
-Zoom is committed to protecting your personal data. We use reasonable and appropriate technical and organizational measures to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the personal data. If you have any questions about the security of your data, please contact our security team at security@zoom.us
How to Contact Us
-If you have any privacy-related questions or comments related to this Statement, please send an email to privacy@zoom.us. You can also contact us by writing to this address:
+To exercise your rights or if you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@zoom.us.
+
+You can also contact us by writing to the following address:
Zoom Video Communications, Inc.
@@ -424,73 +132,96 @@ Attention: Data Privacy Officer
San Jose, CA 95113
-
-
-
-EU Representative
+Or to our representative in the EU:
Lionheart Squared Ltd
+
Attn: Data Privacy
+
2 Pembroke House
+
Upper Pembroke Street 28-32
+
Dublin
+
DO2 EK84
+
Republic of lreland
email: zoom@LionheartSquared.eu
+You can contact our Data Protection Officer by sending an email to privacy@zoom.us.
+Retention
+We retain personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law.
-Data Protection Officer
+The criteria used to determine our retention periods include the following:
-Deborah Fay is our Data Protection Officer for the EEA and she can also be contacted at privacy@zoom.us.
+The length of time we have an ongoing relationship with you and provide Zoom Products to you (for example, for as long as you have an account with us or keep using our Products);
+Whether account owners modify or their users delete information through their accounts;
+Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
+Whether retention is advisable in light of our legal position (such as in regard to the enforcement of our agreements, the resolution of disputes, and applicable statutes of limitations, litigation, or regulatory investigation).
+European Data Protection Specific Information
-Change Log
+Data Subjects Rights
-Summary of Updates Made:
+If you are in the EEA, Switzerland, or the UK, your rights in relation to your personal data processed by us as a controller specifically include:
-Date of Update
+Right of access and/or portability: You have the right to access any personal data that we hold about you and, in some circumstances, have that data provided to you so that you can provide or “port” that data to another provider;
+Right of erasure: In certain circumstances, you have the right to the erasure of personal data that we hold about you (for example, if it is no longer necessary for the purposes for which it was originally collected);
+Right to object to processing: In certain circumstances, you have the right to request that we stop processing your personal data and/or stop sending you marketing communications;
+Right to rectification: You have the right to require us to correct any inaccurate or incomplete personal data;
+Right to restrict processing: You have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).
-
+In order to exercise any of your rights as to personal data controlled by Zoom, or if you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
-Summary of Changes
+You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.
+Legal Basis for Processing Personal Data
+We only use your information in a lawful, transparent, and fair manner. Depending on the specific personal data concerned and the factual context, when Zoom processes personal data as a controller for individuals in regions such as the EEA, Switzerland, and the UK, we rely on the following legal bases as applicable in your jurisdiction:
+As necessary for our contract: When we enter into a contract directly with you, we process your personal data on the basis of our contract in order to prepare and enter into the contract, as well as to perform and manage our contract (i.e., providing Zoom Products, features and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, and manage our relationship and contract, including billing, compliance with contractual obligations, and related administration). If we do not process your personal data for these purposes, we may not be able to provide you with all Products, features, and services;
+Consistent with specific revocable consents: We rely on your prior consent in order to utilize cookies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. You have the right to withdraw your consent at any time by visiting our cookie management tool;
+As necessary to comply with our legal obligations: We process your personal data to comply with the legal obligations to which we are subject for the purposes of compliance with EEA laws, regulations, codes of practice, guidelines, or rules applicable to us, and for responses to requests from, and other communications with, competent EEA public, governmental, judicial, or other regulatory authorities. This includes detecting, investigating, preventing, and stopping fraudulent, harmful, unauthorized, or illegal activity (“fraud and abuse detection”) and compliance with privacy laws;
+To protect your vital interests or those of others: We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
+As necessary for our (or others') legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data: We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account owner and/or reseller providing you with the Products (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our Products and troubleshoot products and features; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and Products, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the Products; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
-March 29, 2020
+International Data Transfers
-
+Zoom operates globally, which means personal data may be transferred, stored (for example, in a data center), and processed outside of the country or region where it was initially collected where Zoom or its service providers have customers or facilities – including in countries where meeting participants or account owners hosting meetings or webinars that you participate in or receiving messages that you send are based.
-Revised entire Statement to be more readable and transparent. We did not change any data practices, only how we described them.
+Therefore, by using Zoom Products or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States where we are established, as well as in other countries outside of the EEA, Switzerland, and the UK. Such countries may have data protection rules that are different and less protective than those of your country.
+We protect your personal data in accordance with this Privacy Statement wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws. Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. Please contact us if you would like further information in that respect.
+California Privacy Rights
+California Consumer Privacy Act
-July 2020
+Under the California Consumer Privacy Act of 2018 (CCPA), California residents may have a right to:
-
-Removed “Attention Tracker” language, due to feature removal on April 5
-Added language required by TrustArc, our verification vendor
-Added GDPR specific language.
-Clarified language to improve readability and transparency
+Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
+Delete personal data under certain circumstances; and
+Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites for interest-based advertising purposes by clicking the Do Not Sell My Personal Information link, in the webpage footer, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
-We did not change or add any data practices, only how we described them.
+Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under the CCPA.
+To exercise your rights, contact us by emailing privacy@zoom.us or calling +1-888-799-9666. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
+We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to 90 days) in writing.
+Under the CCPA, only you or an authorized agent may make a request related to your personal data. Note that to respond to your requests to access or delete personal data under the CCPA, we must verify your identity. We may do so by requiring you to log into your Zoom account (if applicable), provide information relating to your account (which will be compared to information we have, such as profile information), give a declaration as to your identity under penalty of perjury, and/or provide additional information. You may designate an authorized agent to submit your verified consumer request by providing written permission and verifying your identity, or through proof of power of attorney.
-August 2020
+California’s Shine the Light Law
-
-Removed references to the invalidated Privacy Shield.
+California Civil Code Section 1798.83, also known as “Shine The Light” law, permits California residents to annually request information regarding the disclosure of your Personal Information (if any) to third parties for the third parties’ direct marketing purposes in the preceding calendar year. We do not share Personal Information with third parties for the third parties’ direct marketing purposes.
-Updates
+Changes to This Privacy Statement
-You may use the form below to subscribe to updates of this page.
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
- Subscribe
About
Zoom Blo
Customer
b3bf031af5a67d9179bec0ecf988e09aef255a2d: https://zoom.us/privacy @ 2021-06-12
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index b3e45be..45ddd1a 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -9,7 +9,7 @@ Zoom Privacy Statement
Last updated: June 4, 2021
-This statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites and its meetings, webinars, and messaging platform (“Zoom Products” or “Products”). Zoom Products do not include products developed by Zoom that are covered under a separate privacy statement.
+This statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites and its meetings, webinars, and messaging platform (“Zoom Products” or “Products”). Zoom Products do not include products developed by Zoom that are covered under a separate privacy policy (listed here).
What Personal Data Do We Receive?
How Do We Use Personal Data?
@@ -75,34 +75,30 @@ Who Can See and Share My Personal Data When I Use Zoom?
When you send messages or join meetings and webinars on Zoom, other people and organizations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:
-Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account) to meetings or webinars hosted on their account.
-Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the people they designate can access personal data for people who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
+Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account) to meetings or webinars hosted on their account.
+Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the people they designate can access personal data for people who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
Account Usage:
-Product Usage: Information about how people and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether users viewed or downloaded a recording, how long people participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
-Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
-
-Registration Information: Information provided during registration for a webinar, meeting, or recording hosted by the account.
-
-Zoom Chat Out-of-Meeting Messages: If enabled on their account, account owners can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption.
-
-In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
-Messages sent to Everyone in a meeting that is recorded
+Product Usage: Information about how people and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether users viewed or downloaded a recording, how long people participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
+Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
+Registration Information: Information provided during registration for a webinar, meeting, or recording hosted by the account.
+Zoom Chat Out-of-Meeting Messages: If enabled on their account, account owners can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption.
+In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
+Messages sent to Everyone in a meeting that is recorded
Messages sent to panelists in a webinar that is recorded
-Direct messages if the account owner has enabled archiving
-Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view a transcript of meeting audio, if enabled.
-
-Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
-Meeting Hosts and Participants: Hosts and other participants in a meeting may be able to see your email, display name, and profile picture. Meeting hosts and participants can also see and (depending on the account owner’s settings) record or save meeting content, audio transcripts, messages sent to Everyone or to them directly, and files, whiteboards, or other information shared during a meeting. Hosts may also be able to see responses to Q&A and polls generated during the meeting.
-Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
-Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
-Third-Party Apps and Integrations:
-Account owners can choose to add third-party apps to their account and the Zoom Products they use, and they can also give their users permission to add and use specific third-party apps, including in meetings, webinars, and chats hosted on their account. Depending on their settings, account owners and their users and guests can share your personal data and content with third-party apps and integrations they approve, which may include all of the personal data available to account owners, hosts, and participants listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, and device information.
+Direct messages if the account owner has enabled archiving
+Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view a transcript of meeting audio, if enabled.
+Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
+Meeting Hosts and Participants: Hosts and other participants in a meeting may be able to see your email, display name, and profile picture. Meeting hosts and participants can also see and (depending on the account owner’s settings) record or save meeting content, audio transcripts, messages sent to Everyone or to them directly, and files, whiteboards, or other information shared during a meeting. Hosts may also be able to see responses to Q&A and polls generated during the meeting.
+Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
+Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
+Third-Party Apps and Integrations:
+Account owners can choose to add third-party apps to their account and the Zoom Products they use, and they can also give their users permission to add and use specific third-party apps, including in meetings, webinars, and chats hosted on their account. Depending on their settings, account owners and their users and guests can share your personal data and content with third-party apps and integrations they approve, which may include all of the personal data available to account owners, hosts, and participants listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, and device information.
Other participants in the meeting may be able to see the third-party app that you are using in a meeting, if the third-party app is receiving real-time features and information from the meeting.
-Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom Products from a third-party app.
-Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
+Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom Products from a third-party app.
+Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
Privacy Rights and Choices
If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
@@ -265,8 +261,4 @@ English
-Copyright ©2021 Zoom Video Communications, Inc. All rights reserved. Privacy Trust Center Legal & Compliance Do Not Sell My Personal Information
-To opt out of Zoom making certain portions of your information relating to cookies available to third parties or Zoom’s use of your information in connection with similar advertising technologies or to opt out of retargeting activities which may be considered a “sale” of personal information under the California Consumer Privacy Act (CCPA) please click the “Opt-Out” button below.
-
-Privacy Policy
-Accept Opt-Out More Info
\ No newline at end of file
+Copyright ©2021 Zoom Video Communications, Inc. All rights reserved. Privacy Trust Center Legal & Compliance Do Not Sell My Personal Information
\ No newline at end of file
dfd8b815ac2c9f2426d3c39f40bf84d6868fb1a2: https://zoom.us/privacy @ 2021-07-31
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 45ddd1a..8823d12 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -219,41 +219,41 @@ Changes to This Privacy Statement
We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
About
-Zoom Blo
-Customer
-Our Tea
-Career
-Integration
-Partner
-Investor
-Pres
-Media Ki
-Resource
+Zoom Blog
+Customers
+Our Team
+Careers
+Integrations
+Partners
+Investors
+Press
+Media Kit
+Resources
Brand Guidelines
-Download
-Meetings Client
-Browser Extensio
-Outlook Plug-in
-Lync Plug-i
-iPhone/iPad Ap
-Android Ap
+Downloads
+Meetings Clients
+Browser Extension
+Outlook Plug-ins
+Lync Plug-in
+iPhone/iPad App
+Android App
Sales
1.888.799.9666
-Contact Sale
-Plans & Pricin
-Request a Dem
-Webinars and Event
+Contact Sales
+Plans & Pricing
+Request a Demo
+Webinars and Events
Support
-Test Zoo
-Accoun
+Test Zoom
+Account
Support Center
-Live Trainin
-Feedbac
-Contact U
-Accessibilit
+Live Training
+Feedback
+Contact Us
+Accessibility
Privacy and Security
Language
781aee245ec089acdca4b398694dd62b4e53185f: https://zoom.us/privacy @ 2021-10-09
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 8823d12..016552e 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -114,6 +114,8 @@ Children
Zoom does not allow children under the age of 16 to sign up for a Zoom account.
+For educational organizations that use Zoom Products to provide educational services to children under 18 using Zoom Products, Zoom’s Children’s Educational Privacy Statement is available here.
+
How to Contact Us
To exercise your rights or if you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@zoom.us.
404fac803c21e152abd498098e87ff4687ece344: https://zoom.us/privacy @ 2021-11-06
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 016552e..4126eb0 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,15 +1,11 @@
-Skip to main content
-REQUEST A DEMO 1.888.799.9666 RESOURCES SUPPORT
-SOLUTIONS
-JOIN A MEETING
-HOST A MEETING
-SIGN IN
-SIGN UP, IT'S FREE
+object(HeadersAndFooters)#2194 (1) { ["ID"]=> int(2769) }
Zoom Privacy Statement
-Last updated: June 4, 2021
+Last updated: November 1, 2021
-This statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites and its meetings, webinars, and messaging platform (“Zoom Products” or “Products”). Zoom Products do not include products developed by Zoom that are covered under a separate privacy policy (listed here).
+This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites and its meetings, webinars, and messaging platform, and Zoom App Marketplace (“Zoom Products” or “Products”). Zoom Products do not include products developed by Zoom that are covered under a separate privacy policy (listed here).
+
+
What Personal Data Do We Receive?
How Do We Use Personal Data?
@@ -22,133 +18,140 @@ Retention
European Data Protection Specific Information
California Privacy Rights
Changes to This Privacy Statement
+
+
+
What Personal Data Do We Receive?
Personal data is any information from or about an identified or identifiable person, including information that Zoom can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Zoom Products:
Account Information: Information associated with an account that licenses Zoom Products, which may include administrator name, contact information, account ID, billing information, and account plan information.
-Profile and Participant Information: Information associated with the Zoom profile of a user who uses Zoom Products under a licensed account or that is provided by an unlicensed participant joining a meeting, which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user or their account owner.
-
-Contacts and Calendar Integrations: Contact information added by accounts or their users to create contact lists on Zoom, which may include contact information a user integrates from a third-party app. Users can also integrate their calendars from other services with their Zoom profile or account.
-
-Settings: Information associated with the preferences and settings on the account or user profile, which may include audio and video settings, recording file location, screen sharing settings, and other settings and configuration information.
-
+Profile and Participant Information: Information associated with the Zoom profile of a user who uses Zoom Products under a licensed account or that is provided by an unlicensed participant joining a meeting, which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user or their account owner.
+Contacts and Calendar Integrations: Contact information added by accounts or their users to create contact lists on Zoom Products, which may include contact information a user integrates from a third-party app. Users can also integrate their calendars from other services with their Zoom profile or account.
+Settings: Information associated with the preferences and settings on a Zoom account or user profile, which may include audio and video settings, recording file location, screen sharing settings, and other settings and configuration information.
Registration Information: Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
Device Information: Information about the computers, phones, and other devices people use when interacting with Zoom Products, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
-
Meeting, Webinar, and Messaging Content and Context: Content generated in meetings, webinars, or messages that are hosted on Zoom Products, which may include audio, video, in-meeting messages, chat messaging content, transcriptions, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom Products.
-Product and Website Usage: Information about how people and their devices interact with Zoom Products, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), and other user inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps users add to a meeting or other Product and what information and actions the app is authorized to access and perform; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages they accessed, their interaction with the website features, and whether or not they signed up for a Zoom Product.
-Communications with Zoom: Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
+Product and Website Usage: Information about how people and their devices interact with Zoom Products, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), and other user inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps users add to a meeting or other Product and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages they accessed, their interaction with the website features, and whether or not they signed up for a Zoom Product.
+Communications with Zoom: Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
+Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners who deliver ads displayed on Zoom Products, such as whether you clicked on an ad they showed you.
+
+
-Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains.
How Do We Use Personal Data?
Zoom employees do not access meeting, webinar, or messaging content (specifically, audio, video, files, and messages) unless directed by an account owner, or as required for legal, safety, or security reasons, as discussed below. Zoom uses personal data to conduct the following activities:
-Provide Zoom Products and Services: To provide Products, features, and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Product features and recommendations for accounts or their users. Zoom also uses personal data, including contact information, to route invitations and messages to recipients when people send invitations and messages using Zoom Products. This may also include using personal data for customer support, which may include accessing audio, video, files, and messages, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners, including billing, compliance with contractual obligations, and related administration.
-Product Research and Development: To develop, test, and improve Zoom Products, including, for example, content-related features (such as background filters), and to troubleshoot products and features.
-
-Marketing and Promotions: To market, advertise, and promote Zoom Products, features, and services, including marketing products or features based on your product usage or information we receive from third-party partners. If you visit our websites, we may log information about how and when you visit, and your interactions with them, and use this information to provide advertisements to you relating to Zoom Products, features, and services or to engage third-party marketing partners to log your interactions on our website or deliver advertising to you.
-
-Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct or unsafe experiences, address security threats, protect public safety, and secure Zoom Products.
+Provide Zoom Products and Services: To provide Products, features, and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom Product features and recommendations for accounts or their users. Zoom also uses personal data, including contact information, to route invitations and messages to recipients when people send invitations and messages using Zoom Products. This may also include using personal data for customer support, which may include accessing audio, video, files, and messages, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners, including billing, compliance with contractual obligations, and related administration.
+Product Research and Development: To develop, test, and improve Zoom Products, including, for example, content-related features (such as background filters), and to troubleshoot products and features.
-Communicate with You: We use personal data (including contact information) to communicate with you about our Products, features, and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
-Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our Terms of Service or policies.
+Marketing, Promotions, and Third-Party Advertising: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom Products, features, and services, including based on your product usage, information we receive from third-party partners, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use cookies or similar technology, including from third-party advertising partners, to show you ads within Zoom Products about products, services, or causes from third parties. Zoom does NOT use meeting, webinar, or messaging content (specifically, audio, video, files, and messages) for any marketing, promotions or third-party advertising purposes.
+Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct or unsafe experiences, address security threats, protect public safety, and secure Zoom Products.
+Communicate with You: We use personal data (including contact information) to communicate with you about Zoom Products, features, and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
+Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our Terms of Service or policies.
Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, and files uploaded or exchanged through chat, for the purpose of detecting and preventing violations of our terms or policies and illegal or other harmful activity, and its employees may investigate such content where required for legal, safety, or security reasons.
+
+
How Do We Share Personal Data?
Zoom provides personal data to third parties only with consent or in one of the following circumstances (subject to your prior consent where required under applicable law):
-Resellers: If an account owner licensed Zoom from a third-party reseller of Zoom Products, the reseller may be able to access personal data and content for users, including meetings, webinars, and messages hosted by the account owner.
-Vendors: Zoom works with third-party service providers to provide, support, and improve Zoom Products and technical infrastructure. Zoom may also work with third-party service providers to provide advertisements and business analytics regarding Zoom Products. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Zoom or as required by law.
-For Legal Reasons: Zoom may share personal data as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; 4) meet our corporate and social responsibility commitments; (5) protect our and our customers’ rights and property; and (6) resolve disputes and enforce agreements.
-Marketing and Analytics Partners: Zoom uses third-party marketing and advertising providers to provide statistics and analysis about how people are using our website and to provide advertising and marketing, including targeted advertising based on your use of our website. These third-party partners may receive information about your activities on Zoom’s website through third-party cookies placed on Zoom’s website. To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool. Where required by law, Zoom will first obtain your consent before engaging in the activities described here.
-
-Corporate Affiliates: Zoom shares personal information with corporate affiliates, such as Zoom Voice Communications, Inc., to provide integrated and consistent experiences across Zoom Products (such as enabling a user to integrate a Zoom Phone call into a meeting) and to detect, investigate, and prevent fraud, abuse, and threats to public safety.
+Resellers: If an account owner licensed or purchased Zoom Products from a third-party reseller of Zoom Products, the reseller may be able to access personal data and content for users, including meetings, webinars, and messages hosted by the account owner.
+Vendors: Zoom works with third-party service providers to provide, support, and improve Zoom Products and technical infrastructure, and for business services such as payment processing. Zoom may also work with third-party service providers to provide advertisements and business analytics regarding Zoom Products. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Zoom or as required by law.
+For Legal Reasons: Zoom may share personal data as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; (4) meet our corporate and social responsibility commitments; (5) protect our and our customers’ rights and property; and (6) resolve disputes and enforce agreements.
+Marketing, Advertising, and Analytics Partners: Zoom uses third-party marketing, advertising, and analytics providers: to provide statistics and analysis about how people are using Zoom Products and our website; to provide advertising and marketing for Zoom Products, including targeted advertising based on your use of our website; and to show you third-party advertising within Zoom Products. These third-party partners may receive information about your activities on Zoom’s website through third-party cookies placed on Zoom’s website. To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool, available Cookies Settings. Where required by law, Zoom will first obtain your consent before engaging in the marketing or advertising activities described.
+Corporate Affiliates: Zoom shares personal information with corporate affiliates, such as Zoom Voice Communications, Inc., to provide integrated and consistent experiences across Zoom Products (such as enabling a user to integrate a Zoom Phone call into a meeting) to detect, investigate, and prevent fraud, abuse, and threats to public safety.
+Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
-Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
+
Who Can See and Share My Personal Data When I Use Zoom?
When you send messages or join meetings and webinars on Zoom, other people and organizations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:
-
-
-Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account) to meetings or webinars hosted on their account.
-
-Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the people they designate can access personal data for people who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
+Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account) to meetings or webinars hosted on their account. Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the people they designate can access personal data for people who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
Account Usage:
-Product Usage: Information about how people and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether users viewed or downloaded a recording, how long people participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
-Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
-Registration Information: Information provided during registration for a webinar, meeting, or recording hosted by the account.
-Zoom Chat Out-of-Meeting Messages: If enabled on their account, account owners can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption.
-In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
-Messages sent to Everyone in a meeting that is recorded
+Product Usage: Information about how people and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether users viewed or downloaded a recording, how long people participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
+Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
+Registration Information: Information provided during registration for a webinar, meeting, or recording hosted by the account.
+Zoom Chat Out-of-Meeting Messages: If enabled on their account, account owners can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption.
+In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
+Messages sent to Everyone in a meeting that is recorded
Messages sent to panelists in a webinar that is recorded
-Direct messages if the account owner has enabled archiving
+Direct messages if the account owner has enabled archiving
Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view a transcript of meeting audio, if enabled.
Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
Meeting Hosts and Participants: Hosts and other participants in a meeting may be able to see your email, display name, and profile picture. Meeting hosts and participants can also see and (depending on the account owner’s settings) record or save meeting content, audio transcripts, messages sent to Everyone or to them directly, and files, whiteboards, or other information shared during a meeting. Hosts may also be able to see responses to Q&A and polls generated during the meeting.
-Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
-Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
+Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
+Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
Third-Party Apps and Integrations:
-Account owners can choose to add third-party apps to their account and the Zoom Products they use, and they can also give their users permission to add and use specific third-party apps, including in meetings, webinars, and chats hosted on their account. Depending on their settings, account owners and their users and guests can share your personal data and content with third-party apps and integrations they approve, which may include all of the personal data available to account owners, hosts, and participants listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, and device information.
+Account owners can choose to add third-party apps to their account and the Zoom Products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific third-party apps, including in meetings, webinars, and chats hosted on their account. Depending on their settings, account owners and their users and guests can share your personal data and content with third-party apps and integrations they approve, which may include all of the personal data available to account owners, hosts, and participants listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, and device information.
Other participants in the meeting may be able to see the third-party app that you are using in a meeting, if the third-party app is receiving real-time features and information from the meeting.
-Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom Products from a third-party app.
-Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
+Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom Products from a third-party app.
+Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
+
+
+
Privacy Rights and Choices
If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
Inform you of what personal data we have about you that is under our control;
-Amend or correct such personal data or any previous privacy preferences you selected, or direct you to applicable tools; and/or
+Amend or correct such personal data or any previous privacy preferences you selected, or direct you to
+applicable tools; and/or
Delete such personal data or direct you to applicable tools.
-In order to exercise any of your rights as to personal data controlled by Zoom, or if you have any other questions about our use of your personal data, please send a request to privacy@zoom.us. Please identify yourself and, for information relating to Zoom Products, specify your account and/or user information and other information to enable us to authenticate and respond to your request. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others. As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.
+In order to exercise any of your rights as to personal data controlled by Zoom, or if you have any other questions about our use of your personal data, please send a request to privacy@zoom.us. Please identify yourself and, for information relating to Zoom Products, specify your account and/or user information and other information to enable us to authenticate and respond to your request. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate
+technical effort, or jeopardize the privacy of others. As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.
+
+
Children
Zoom does not allow children under the age of 16 to sign up for a Zoom account.
+For educational organizations that use Zoom Products to provide educational services to children under 18, Zoom’s Children’s Educational Privacy Statement is available here.
-For educational organizations that use Zoom Products to provide educational services to children under 18 using Zoom Products, Zoom’s Children’s Educational Privacy Statement is available here.
+
How to Contact Us
-To exercise your rights or if you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@zoom.us.
+To exercise your rights or if you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@zoom.us.
You can also contact us by writing to the following address:
Zoom Video Communications, Inc.
-
Attention: Data Privacy Officer
-
55 Almaden Blvd, Suite 600
-
San Jose, CA 95113
-Or to our representative in the EU:
+Or to our representative in the EU or UK:
Lionheart Squared Ltd
-
Attn: Data Privacy
-
2 Pembroke House
-
Upper Pembroke Street 28-32
-
Dublin
-
DO2 EK84
-
Republic of lreland
+email: zoom@LionheartSquared.eu
-email: zoom@LionheartSquared.eu
+Lionheart Squared Limited
+Attn: Data Privacy
+17 Glasshouse Studios
+Fryern Court Road
+Fordingbridge
+Hampshire
+SP6 1QX
+United Kingdom
+Contact: zoom@LionheartSquared.co.uk
-You can contact our Data Protection Officer by sending an email to privacy@zoom.us.
+You can contact our Data Protection Officer by sending an email to privacy@zoom.us.
+
+
Retention
@@ -160,8 +163,13 @@ The length of time we have an ongoing relationship with you and provide Zoom Pro
Whether account owners modify or their users delete information through their accounts;
Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
Whether retention is advisable in light of our legal position (such as in regard to the enforcement of our agreements, the resolution of disputes, and applicable statutes of limitations, litigation, or regulatory investigation).
+
+
+
European Data Protection Specific Information
+
+
Data Subjects Rights
If you are in the EEA, Switzerland, or the UK, your rights in relation to your personal data processed by us as a controller specifically include:
@@ -172,19 +180,24 @@ Right to object to processing: In certain circumstances, you have the right to r
Right to rectification: You have the right to require us to correct any inaccurate or incomplete personal data;
Right to restrict processing: You have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).
-In order to exercise any of your rights as to personal data controlled by Zoom, or if you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
+In order to exercise any of your rights as to personal data controlled by Zoom, or if you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.
+
+
Legal Basis for Processing Personal Data
We only use your information in a lawful, transparent, and fair manner. Depending on the specific personal data concerned and the factual context, when Zoom processes personal data as a controller for individuals in regions such as the EEA, Switzerland, and the UK, we rely on the following legal bases as applicable in your jurisdiction:
-As necessary for our contract: When we enter into a contract directly with you, we process your personal data on the basis of our contract in order to prepare and enter into the contract, as well as to perform and manage our contract (i.e., providing Zoom Products, features and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, and manage our relationship and contract, including billing, compliance with contractual obligations, and related administration). If we do not process your personal data for these purposes, we may not be able to provide you with all Products, features, and services;
-Consistent with specific revocable consents: We rely on your prior consent in order to utilize cookies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. You have the right to withdraw your consent at any time by visiting our cookie management tool;
-As necessary to comply with our legal obligations: We process your personal data to comply with the legal obligations to which we are subject for the purposes of compliance with EEA laws, regulations, codes of practice, guidelines, or rules applicable to us, and for responses to requests from, and other communications with, competent EEA public, governmental, judicial, or other regulatory authorities. This includes detecting, investigating, preventing, and stopping fraudulent, harmful, unauthorized, or illegal activity (“fraud and abuse detection”) and compliance with privacy laws;
-To protect your vital interests or those of others: We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
-As necessary for our (or others') legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data: We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account owner and/or reseller providing you with the Products (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our Products and troubleshoot products and features; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and Products, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the Products; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
+As necessary for our contract: When we enter into a contract directly with you, we process your personal data on the basis of our contract in order to prepare and enter into the contract, as well as to perform and manage our contract (i.e., providing Zoom Products, features and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, and manage our relationship and contract, including billing, compliance with contractual obligations, and related administration). If we do not process your personal data for these purposes, we may not be able to provide you with all Products, features, and services;
+Consistent with specific revocable consents: We rely on your prior consent in order to utilize cookies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. You have the right to withdraw your consent at any time by visiting our cookie management tool, available Cookies Settings;
+As necessary to comply with our legal obligations: We process your personal data to comply with the legal obligations to which we are subject for the purposes of compliance with EEA laws, regulations, codes of practice, guidelines, or rules applicable to us, and for responses to requests from, and other communications with, competent EEA public, governmental, judicial, or other regulatory authorities. This includes detecting, investigating, preventing, and stopping fraudulent, harmful, unauthorized, or illegal activity (“fraud and abuse detection”) and compliance with privacy laws;
+To protect your vital interests or those of others: We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
+As necessary for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data: We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account
+owner and/or reseller providing you with the Products (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our Products and troubleshoot products and features; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and Products, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the Products; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
+
+
International Data Transfers
@@ -194,15 +207,21 @@ Therefore, by using Zoom Products or providing personal data for any of the purp
We protect your personal data in accordance with this Privacy Statement wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws. Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. Please contact us if you would like further information in that respect.
+
+
California Privacy Rights
+
+
California Consumer Privacy Act
Under the California Consumer Privacy Act of 2018 (CCPA), California residents may have a right to:
-Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
-Delete personal data under certain circumstances; and
-Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites for interest-based advertising purposes by clicking the Do Not Sell My Personal Information link, in the webpage footer, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
+Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
+Delete personal data under certain circumstances; and
+Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites
+for interest-based advertising purposes by clicking the Do Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will
+need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under the CCPA.
@@ -212,55 +231,18 @@ We will acknowledge receipt of your request within 10 business days, and provide
Under the CCPA, only you or an authorized agent may make a request related to your personal data. Note that to respond to your requests to access or delete personal data under the CCPA, we must verify your identity. We may do so by requiring you to log into your Zoom account (if applicable), provide information relating to your account (which will be compared to information we have, such as profile information), give a declaration as to your identity under penalty of perjury, and/or provide additional information. You may designate an authorized agent to submit your verified consumer request by providing written permission and verifying your identity, or through proof of power of attorney.
+
+
California’s Shine the Light Law
California Civil Code Section 1798.83, also known as “Shine The Light” law, permits California residents to annually request information regarding the disclosure of your Personal Information (if any) to third parties for the third parties’ direct marketing purposes in the preceding calendar year. We do not share Personal Information with third parties for the third parties’ direct marketing purposes.
+
+
Changes to This Privacy Statement
We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
-About
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-Copyright ©2021 Zoom Video Communications, Inc. All rights reserved. Privacy Trust Center Legal & Compliance Do Not Sell My Personal Information
\ No newline at end of file
+Zoom uses cookies and similar technologies on our website.Privacy Statement
+
+Cookies Settings
\ No newline at end of file
6406e6ec98bd26aed69110b285abec1688616327: https://zoom.us/privacy @ 2021-11-13
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 4126eb0..9f07ee0 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,4 +1,4 @@
-object(HeadersAndFooters)#2194 (1) { ["ID"]=> int(2769) }
+object(HeadersAndFooters)#5617 (1) { ["ID"]=> int(2769) }
Zoom Privacy Statement
Last updated: November 1, 2021
8759b1cb3b94f10a28a12f9d2865fdc4ea3f6f8b: https://zoom.us/privacy @ 2021-11-27
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 9f07ee0..596bb00 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,12 +1,9 @@
-object(HeadersAndFooters)#5617 (1) { ["ID"]=> int(2769) }
Zoom Privacy Statement
Last updated: November 1, 2021
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites and its meetings, webinars, and messaging platform, and Zoom App Marketplace (“Zoom Products” or “Products”). Zoom Products do not include products developed by Zoom that are covered under a separate privacy policy (listed here).
-
-
What Personal Data Do We Receive?
How Do We Use Personal Data?
How Do We Share Personal Data?
@@ -18,9 +15,6 @@ Retention
European Data Protection Specific Information
California Privacy Rights
Changes to This Privacy Statement
-
-
-
What Personal Data Do We Receive?
Personal data is any information from or about an identified or identifiable person, including information that Zoom can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Zoom Products:
@@ -36,9 +30,6 @@ Meeting, Webinar, and Messaging Content and Context: Content generated in meetin
Product and Website Usage: Information about how people and their devices interact with Zoom Products, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), and other user inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps users add to a meeting or other Product and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages they accessed, their interaction with the website features, and whether or not they signed up for a Zoom Product.
Communications with Zoom: Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners who deliver ads displayed on Zoom Products, such as whether you clicked on an ad they showed you.
-
-
-
How Do We Use Personal Data?
Zoom employees do not access meeting, webinar, or messaging content (specifically, audio, video, files, and messages) unless directed by an account owner, or as required for legal, safety, or security reasons, as discussed below. Zoom uses personal data to conduct the following activities:
@@ -53,8 +44,6 @@ Legal Reasons: To comply with applicable law or respond to valid legal process,
Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, and files uploaded or exchanged through chat, for the purpose of detecting and preventing violations of our terms or policies and illegal or other harmful activity, and its employees may investigate such content where required for legal, safety, or security reasons.
-
-
How Do We Share Personal Data?
Zoom provides personal data to third parties only with consent or in one of the following circumstances (subject to your prior consent where required under applicable law):
@@ -65,14 +54,13 @@ For Legal Reasons: Zoom may share personal data as needed to: (1) comply with a
Marketing, Advertising, and Analytics Partners: Zoom uses third-party marketing, advertising, and analytics providers: to provide statistics and analysis about how people are using Zoom Products and our website; to provide advertising and marketing for Zoom Products, including targeted advertising based on your use of our website; and to show you third-party advertising within Zoom Products. These third-party partners may receive information about your activities on Zoom’s website through third-party cookies placed on Zoom’s website. To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool, available Cookies Settings. Where required by law, Zoom will first obtain your consent before engaging in the marketing or advertising activities described.
Corporate Affiliates: Zoom shares personal information with corporate affiliates, such as Zoom Voice Communications, Inc., to provide integrated and consistent experiences across Zoom Products (such as enabling a user to integrate a Zoom Phone call into a meeting) to detect, investigate, and prevent fraud, abuse, and threats to public safety.
Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
-
-
-
Who Can See and Share My Personal Data When I Use Zoom?
When you send messages or join meetings and webinars on Zoom, other people and organizations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:
-Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account) to meetings or webinars hosted on their account. Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the people they designate can access personal data for people who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
+Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account) to meetings or webinars hosted on their account.
+Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the people they designate can access personal data for people who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
+
Account Usage:
Product Usage: Information about how people and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether users viewed or downloaded a recording, how long people participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
@@ -82,19 +70,16 @@ In-Meeting/Webinar Messages: Depending on their settings, account owners can
Messages sent to Everyone in a meeting that is recorded
Messages sent to panelists in a webinar that is recorded
Direct messages if the account owner has enabled archiving
-Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view a transcript of meeting audio, if enabled.
+Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view a transcript of meeting audio, if enabled.
Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
Meeting Hosts and Participants: Hosts and other participants in a meeting may be able to see your email, display name, and profile picture. Meeting hosts and participants can also see and (depending on the account owner’s settings) record or save meeting content, audio transcripts, messages sent to Everyone or to them directly, and files, whiteboards, or other information shared during a meeting. Hosts may also be able to see responses to Q&A and polls generated during the meeting.
-Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
+Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
Third-Party Apps and Integrations:
Account owners can choose to add third-party apps to their account and the Zoom Products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific third-party apps, including in meetings, webinars, and chats hosted on their account. Depending on their settings, account owners and their users and guests can share your personal data and content with third-party apps and integrations they approve, which may include all of the personal data available to account owners, hosts, and participants listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, and device information.
Other participants in the meeting may be able to see the third-party app that you are using in a meeting, if the third-party app is receiving real-time features and information from the meeting.
Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom Products from a third-party app.
Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
-
-
-
Privacy Rights and Choices
If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
@@ -107,16 +92,12 @@ Delete such personal data or direct you to applicable tools.
In order to exercise any of your rights as to personal data controlled by Zoom, or if you have any other questions about our use of your personal data, please send a request to privacy@zoom.us. Please identify yourself and, for information relating to Zoom Products, specify your account and/or user information and other information to enable us to authenticate and respond to your request. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate
technical effort, or jeopardize the privacy of others. As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.
-
-
Children
Zoom does not allow children under the age of 16 to sign up for a Zoom account.
For educational organizations that use Zoom Products to provide educational services to children under 18, Zoom’s Children’s Educational Privacy Statement is available here.
-
-
How to Contact Us
To exercise your rights or if you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@zoom.us.
@@ -151,8 +132,6 @@ Contact: zoom@LionheartSquared.co.uk
You can contact our Data Protection Officer by sending an email to privacy@zoom.us.
-
-
Retention
We retain personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law.
@@ -163,13 +142,8 @@ The length of time we have an ongoing relationship with you and provide Zoom Pro
Whether account owners modify or their users delete information through their accounts;
Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
Whether retention is advisable in light of our legal position (such as in regard to the enforcement of our agreements, the resolution of disputes, and applicable statutes of limitations, litigation, or regulatory investigation).
-
-
-
European Data Protection Specific Information
-
-
Data Subjects Rights
If you are in the EEA, Switzerland, or the UK, your rights in relation to your personal data processed by us as a controller specifically include:
@@ -184,8 +158,6 @@ In order to exercise any of your rights as to personal data controlled by Zoom,
You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.
-
-
Legal Basis for Processing Personal Data
We only use your information in a lawful, transparent, and fair manner. Depending on the specific personal data concerned and the factual context, when Zoom processes personal data as a controller for individuals in regions such as the EEA, Switzerland, and the UK, we rely on the following legal bases as applicable in your jurisdiction:
@@ -197,8 +169,6 @@ To protect your vital interests or those of others: We process certain personal
As necessary for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data: We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account
owner and/or reseller providing you with the Products (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our Products and troubleshoot products and features; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and Products, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the Products; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
-
-
International Data Transfers
Zoom operates globally, which means personal data may be transferred, stored (for example, in a data center), and processed outside of the country or region where it was initially collected where Zoom or its service providers have customers or facilities – including in countries where meeting participants or account owners hosting meetings or webinars that you participate in or receiving messages that you send are based.
@@ -207,12 +177,8 @@ Therefore, by using Zoom Products or providing personal data for any of the purp
We protect your personal data in accordance with this Privacy Statement wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws. Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. Please contact us if you would like further information in that respect.
-
-
California Privacy Rights
-
-
California Consumer Privacy Act
Under the California Consumer Privacy Act of 2018 (CCPA), California residents may have a right to:
@@ -220,7 +186,7 @@ Under the California Consumer Privacy Act of 2018 (CCPA), California residents m
Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
Delete personal data under certain circumstances; and
Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites
-for interest-based advertising purposes by clicking the Do Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will
+for interest-based advertising purposes by clicking the Do Not Sell My Personal InformationDo Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will
need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under the CCPA.
@@ -231,14 +197,10 @@ We will acknowledge receipt of your request within 10 business days, and provide
Under the CCPA, only you or an authorized agent may make a request related to your personal data. Note that to respond to your requests to access or delete personal data under the CCPA, we must verify your identity. We may do so by requiring you to log into your Zoom account (if applicable), provide information relating to your account (which will be compared to information we have, such as profile information), give a declaration as to your identity under penalty of perjury, and/or provide additional information. You may designate an authorized agent to submit your verified consumer request by providing written permission and verifying your identity, or through proof of power of attorney.
-
-
California’s Shine the Light Law
California Civil Code Section 1798.83, also known as “Shine The Light” law, permits California residents to annually request information regarding the disclosure of your Personal Information (if any) to third parties for the third parties’ direct marketing purposes in the preceding calendar year. We do not share Personal Information with third parties for the third parties’ direct marketing purposes.
-
-
Changes to This Privacy Statement
We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
d1a343042d8873a80f53aefe6b991fae4719f89d: https://zoom.us/privacy @ 2022-01-15
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 596bb00..e57fc04 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: November 1, 2021
+Last updated: December 15, 2021
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites and its meetings, webinars, and messaging platform, and Zoom App Marketplace (“Zoom Products” or “Products”). Zoom Products do not include products developed by Zoom that are covered under a separate privacy policy (listed here).
@@ -89,7 +89,7 @@ Amend or correct such personal data or any previous privacy preferences you sele
applicable tools; and/or
Delete such personal data or direct you to applicable tools.
-In order to exercise any of your rights as to personal data controlled by Zoom, or if you have any other questions about our use of your personal data, please send a request to privacy@zoom.us. Please identify yourself and, for information relating to Zoom Products, specify your account and/or user information and other information to enable us to authenticate and respond to your request. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate
+In order to exercise any of your rights as to personal data controlled by Zoom, please click here. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate
technical effort, or jeopardize the privacy of others. As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.
Children
@@ -100,7 +100,7 @@ For educational organizations that use Zoom Products to provide educational serv
How to Contact Us
-To exercise your rights or if you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@zoom.us.
+To exercise your rights, please click here. If you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@zoom.us.
You can also contact us by writing to the following address:
@@ -154,7 +154,7 @@ Right to object to processing: In certain circumstances, you have the right to r
Right to rectification: You have the right to require us to correct any inaccurate or incomplete personal data;
Right to restrict processing: You have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).
-In order to exercise any of your rights as to personal data controlled by Zoom, or if you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
+To exercise your rights, please click here. If you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.
@@ -191,7 +191,7 @@ need to set your preferences from each device and each web browser from which yo
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under the CCPA.
-To exercise your rights, contact us by emailing privacy@zoom.us or calling +1-888-799-9666. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
+To exercise your rights, please click here or call +1-888-799-9666. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to 90 days) in writing.
c721384fde4fb953bf302779b89174b20e83e83c: https://zoom.us/privacy @ 2022-01-29
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index e57fc04..562a180 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -203,8 +203,4 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
-
-Zoom uses cookies and similar technologies on our website.Privacy Statement
-
-Cookies Settings
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
dbf2eefa710b8f4dd8ef53c6c991e8e1c4b7808c: https://zoom.us/privacy @ 2022-02-05
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 562a180..e57fc04 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -203,4 +203,8 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
+
+Zoom uses cookies and similar technologies on our website.Privacy Statement
+
+Cookies Settings
\ No newline at end of file
e9539050b6bfa0aba4f6cc659a64bd2d60861544: https://zoom.us/privacy @ 2022-03-12
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index e57fc04..648da37 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -205,6 +205,6 @@ Changes to This Privacy Statement
We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
-Zoom uses cookies and similar technologies on our website.Privacy Statement
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
Cookies Settings
\ No newline at end of file
96637bd987a58021219746c08584c751a07d9d37: https://zoom.us/privacy @ 2022-04-02
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 648da37..562a180 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -203,8 +203,4 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
40ebc52aa9aeddfb6fbadb19ba32ba171d024eb6: https://zoom.us/privacy @ 2022-04-09
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 562a180..004debb 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -191,7 +191,7 @@ need to set your preferences from each device and each web browser from which yo
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under the CCPA.
-To exercise your rights, please click here or call +1-888-799-9666. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
+To exercise your rights, please click here or call +1-888-799-0566. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to 90 days) in writing.
@@ -203,4 +203,8 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file
b6fa046a03e1955a9a6a0f3b1e24ed73119c798b: https://zoom.us/privacy @ 2022-04-16
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 004debb..defd477 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -203,8 +203,4 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
74a1cc1b345a3fd27842f2592c8feac5e3d300c1: https://zoom.us/privacy @ 2022-04-23
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index defd477..004debb 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -203,4 +203,8 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file
8088eb6c59dcebe26be55c1fdadf70ef3c8240d3: https://zoom.us/privacy @ 2022-07-09
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 004debb..defd477 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -203,8 +203,4 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
f40a048f7a88c9b4f39228872c1cb32b1d714dc6: https://zoom.us/privacy @ 2022-07-16
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index defd477..004debb 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -203,4 +203,8 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file
42e4e38cc578b787564f1b62c121ed64aedddd55: https://zoom.us/privacy @ 2022-08-20
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 004debb..defd477 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -203,8 +203,4 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
d3d1f2422e3c32cea175a4f290119e4b1ff342af: https://zoom.us/privacy @ 2022-09-03
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index defd477..a7ea0cf 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -65,7 +65,7 @@ Account Usage:
Product Usage: Information about how people and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether users viewed or downloaded a recording, how long people participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
Registration Information: Information provided during registration for a webinar, meeting, or recording hosted by the account.
-Zoom Chat Out-of-Meeting Messages: If enabled on their account, account owners can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption.
+Zoom Team Chat Out-of-Meeting Messages: If enabled on their account, account owners can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption.
In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
Messages sent to Everyone in a meeting that is recorded
Messages sent to panelists in a webinar that is recorded
1ab1580df4444d418ca70f0851a38fabceb8a0dc: https://zoom.us/privacy @ 2022-09-17
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index a7ea0cf..b535d11 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,13 +1,13 @@
Zoom Privacy Statement
-Last updated: December 15, 2021
+Last updated: September 16, 2022
-This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites and its meetings, webinars, and messaging platform, and Zoom App Marketplace (“Zoom Products” or “Products”). Zoom Products do not include products developed by Zoom that are covered under a separate privacy policy (listed here).
+This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).
What Personal Data Do We Receive?
How Do We Use Personal Data?
How Do We Share Personal Data?
-Who Can See and Share My Personal Data When I Use Zoom?
+Who Can See, Share, and Process My Personal Data When I Join Meetings and Use Other Zoom Products and Services?
Privacy Rights and Choices
Children
How to Contact Us
@@ -17,29 +17,35 @@ California Privacy Rights
Changes to This Privacy Statement
What Personal Data Do We Receive?
-Personal data is any information from or about an identified or identifiable person, including information that Zoom can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Zoom Products:
+Personal data is any information from or about an identified or identifiable person, including information that Zoom can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Zoom products and services:
-Account Information: Information associated with an account that licenses Zoom Products, which may include administrator name, contact information, account ID, billing information, and account plan information.
-Profile and Participant Information: Information associated with the Zoom profile of a user who uses Zoom Products under a licensed account or that is provided by an unlicensed participant joining a meeting, which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user or their account owner.
-Contacts and Calendar Integrations: Contact information added by accounts or their users to create contact lists on Zoom Products, which may include contact information a user integrates from a third-party app. Users can also integrate their calendars from other services with their Zoom profile or account.
+Account Information: Information associated with an account that licenses Zoom products and services, which may include administrator name, contact information, account ID, billing and transaction information, and account plan information.
+Profile and Participant Information:Information associated with the Zoom profile of a user who uses Zoom products and services under a licensed account or that is provided by an unlicensed participant joining a meeting, which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.
+
+Contacts and Calendar Integrations: Contact information added by accounts and/or their users to create contact lists on Zoom products and services, which may include contact information a user integrates from a third-party app, or provided by users to process referral invitations. Users can also integrate their calendars from other services with their Zoom profile or account.
+Email Information: Email information, including email content, headers and metadata, if account owners and/or their users integrate their emails with products and services offered or made available by Zoom, such as business analytics tools like ZoomIQ.
Settings: Information associated with the preferences and settings on a Zoom account or user profile, which may include audio and video settings, recording file location, screen sharing settings, and other settings and configuration information.
-Registration Information: Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
-Device Information: Information about the computers, phones, and other devices people use when interacting with Zoom Products, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
-Meeting, Webinar, and Messaging Content and Context: Content generated in meetings, webinars, or messages that are hosted on Zoom Products, which may include audio, video, in-meeting messages, chat messaging content, transcriptions, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom Products.
+Registration Information: Information provided when registering for a Zoom meeting, webinar, Zoom Room, or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
+Device Information: Information about the computers, phones, and other devices used when interacting with Zoom products and services, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
+Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features: Content generated in meetings, webinars, or messages that are hosted on Zoom products and services, which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services.
+
+Product and Website Usage:Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features, and whether or not the person signed up for a Zoom product or service.
-Product and Website Usage: Information about how people and their devices interact with Zoom Products, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), and other user inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps users add to a meeting or other Product and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages they accessed, their interaction with the website features, and whether or not they signed up for a Zoom Product.
-Communications with Zoom: Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
-Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners who deliver ads displayed on Zoom Products, such as whether you clicked on an ad they showed you.
+Communications with Zoom:Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
+
+Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners who deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
How Do We Use Personal Data?
-Zoom employees do not access meeting, webinar, or messaging content (specifically, audio, video, files, and messages) unless directed by an account owner, or as required for legal, safety, or security reasons, as discussed below. Zoom uses personal data to conduct the following activities:
+Zoom employees do not access meeting, webinar, or messaging content (specifically, audio, video, files, in-meeting whiteboards, and messages), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards or emails), unless directed by an account owner, or as required for legal, safety, or security reasons, as discussed below. Zoom uses personal data to conduct the following activities:
+
+Provide Zoom Products and Services: To provide products and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data, including contact information, to route invitations and messages to recipients when users send invitations and messages using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
+Advanced Voice and Video Features: If you elect to use certain video features, such as filters, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, and cannot be used to identify you. If certain features are enabled, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Product Research and Development: To develop, test, and improve Zoom products and services, including, for example, content-related features (such as background and other filters), and to troubleshoot products and services.
-Provide Zoom Products and Services: To provide Products, features, and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom Product features and recommendations for accounts or their users. Zoom also uses personal data, including contact information, to route invitations and messages to recipients when people send invitations and messages using Zoom Products. This may also include using personal data for customer support, which may include accessing audio, video, files, and messages, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners, including billing, compliance with contractual obligations, and related administration.
-Product Research and Development: To develop, test, and improve Zoom Products, including, for example, content-related features (such as background filters), and to troubleshoot products and features.
+Marketing, Promotions, and Third-Party Advertising: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use meeting, webinar, or messaging content (specifically, audio, video, files shared, in-meeting whiteboards, and messages), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards or emails) for any marketing or promotions.
+Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services.
-Marketing, Promotions, and Third-Party Advertising: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom Products, features, and services, including based on your product usage, information we receive from third-party partners, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use cookies or similar technology, including from third-party advertising partners, to show you ads within Zoom Products about products, services, or causes from third parties. Zoom does NOT use meeting, webinar, or messaging content (specifically, audio, video, files, and messages) for any marketing, promotions or third-party advertising purposes.
-Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct or unsafe experiences, address security threats, protect public safety, and secure Zoom Products.
-Communicate with You: We use personal data (including contact information) to communicate with you about Zoom Products, features, and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
+Communicate with You:We use personal data (including contact information) to communicate with you about Zoom products and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our Terms of Service or policies.
Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, and files uploaded or exchanged through chat, for the purpose of detecting and preventing violations of our terms or policies and illegal or other harmful activity, and its employees may investigate such content where required for legal, safety, or security reasons.
@@ -48,36 +54,49 @@ How Do We Share Personal Data?
Zoom provides personal data to third parties only with consent or in one of the following circumstances (subject to your prior consent where required under applicable law):
-Resellers: If an account owner licensed or purchased Zoom Products from a third-party reseller of Zoom Products, the reseller may be able to access personal data and content for users, including meetings, webinars, and messages hosted by the account owner.
-Vendors: Zoom works with third-party service providers to provide, support, and improve Zoom Products and technical infrastructure, and for business services such as payment processing. Zoom may also work with third-party service providers to provide advertisements and business analytics regarding Zoom Products. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Zoom or as required by law.
-For Legal Reasons: Zoom may share personal data as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; (4) meet our corporate and social responsibility commitments; (5) protect our and our customers’ rights and property; and (6) resolve disputes and enforce agreements.
-Marketing, Advertising, and Analytics Partners: Zoom uses third-party marketing, advertising, and analytics providers: to provide statistics and analysis about how people are using Zoom Products and our website; to provide advertising and marketing for Zoom Products, including targeted advertising based on your use of our website; and to show you third-party advertising within Zoom Products. These third-party partners may receive information about your activities on Zoom’s website through third-party cookies placed on Zoom’s website. To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool, available Cookies Settings. Where required by law, Zoom will first obtain your consent before engaging in the marketing or advertising activities described.
-Corporate Affiliates: Zoom shares personal information with corporate affiliates, such as Zoom Voice Communications, Inc., to provide integrated and consistent experiences across Zoom Products (such as enabling a user to integrate a Zoom Phone call into a meeting) to detect, investigate, and prevent fraud, abuse, and threats to public safety.
-Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
-Who Can See and Share My Personal Data When I Use Zoom?
+Resellers: If an account owner licensed or purchased Zoom products and services from a third-party reseller of Zoom products and services, the reseller may be able to access personal data and content for users, including meetings, webinars, and messages hosted by the account owner.
+
+Vendors: Zoom works with third-party service providers to provide, support, and improve Zoom products and services and technical infrastructure, and for business services such as payment processing, including in relation to purchases made through the Zoom App Marketplace. Zoom may also work with third-party service providers to provide advertisements and business analytics regarding Zoom products and services. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Zoom or as required by law. Zoom may integrate third-party technology to provide advanced features, such as Apple’s TrueDepth technology, to process information on your device about face or hand dimensions and gestures to provide video effects. This information is processed on your device, and such information is neither received nor stored by either the third party, or Zoom.
+
+For Legal Reasons: Zoom may share personal data as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; (4) meet our corporate and social responsibility commitments; (5) protect our and our customers’ rights and property; and (6) resolve disputes and enforce agreements.
+
+Marketing, Advertising, and Analytics Partners: Zoom uses third-party marketing, advertising, and analytics providers: to provide statistics and analysis about how people are using Zoom products and services, including our website; and to provide advertising and marketing for Zoom products and services, including targeted advertising based on your use of our website. These third-party partners may receive information about your activities on Zoom’s website through third-party cookies placed on Zoom’s website. To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool, available in Cookies Settings. Where required by law, Zoom will first obtain your consent before engaging in the marketing or advertising activities described.
+
+Corporate Affiliates: Zoom shares personal information with corporate affiliates, such as Zoom Voice Communications, Inc., to provide integrated and consistent experiences across Zoom products and services (such as enabling an account owner or their user to integrate a Zoom Phone call into a meeting) and to detect, investigate, and prevent fraud, abuse, and threats to public safety.
+
+Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
+Third-Party Developers:If you purchase a third-party app or integration from the Zoom App Marketplace, Zoom may share information about the purchase with the third-party developer, to provide the app or integration.
+Who Can See, Share, and Process My Personal Data When I Join Meetings and Use Other Zoom Products and Services?
When you send messages or join meetings and webinars on Zoom, other people and organizations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:
-Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account) to meetings or webinars hosted on their account.
-Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the people they designate can access personal data for people who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
+Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account and unlicensed participants) to meetings or webinars hosted on their account.
+Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the users they designate can access personal data for participants who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
+
Account Usage:
-Product Usage: Information about how people and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether users viewed or downloaded a recording, how long people participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
-Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
-Registration Information: Information provided during registration for a webinar, meeting, or recording hosted by the account.
-Zoom Team Chat Out-of-Meeting Messages: If enabled on their account, account owners can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption.
-In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
+Product Usage: Information about how users and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether their users viewed or downloaded a recording, how long participants participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
+Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
+Registration Information: Information provided during registration for a webinar, meeting, Zoom Room, or recording hosted by the account.
+Zoom Team Chat Out-of-Meeting Messages: If enabled on their account, account owners and those they authorize can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption. Depending on their settings, account owners and those they authorize may also see the content shared through collaborative features, including whiteboards, files, and images shared in out-of-meeting chat.
+In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
Messages sent to Everyone in a meeting that is recorded
Messages sent to panelists in a webinar that is recorded
Direct messages if the account owner has enabled archiving
-Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view a transcript of meeting audio, if enabled.
-Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
-Meeting Hosts and Participants: Hosts and other participants in a meeting may be able to see your email, display name, and profile picture. Meeting hosts and participants can also see and (depending on the account owner’s settings) record or save meeting content, audio transcripts, messages sent to Everyone or to them directly, and files, whiteboards, or other information shared during a meeting. Hosts may also be able to see responses to Q&A and polls generated during the meeting.
-Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
-Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
-Third-Party Apps and Integrations:
-Account owners can choose to add third-party apps to their account and the Zoom Products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific third-party apps, including in meetings, webinars, and chats hosted on their account. Depending on their settings, account owners and their users and guests can share your personal data and content with third-party apps and integrations they approve, which may include all of the personal data available to account owners, hosts, and participants listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, and device information.
-Other participants in the meeting may be able to see the third-party app that you are using in a meeting, if the third-party app is receiving real-time features and information from the meeting.
+If a participant in a meeting is subject to archiving, their account owner will have access to messages sent to Everyone in the meeting, as well as direct messages sent to that participant.
+Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view, share, and enable advanced features for transcripts of meeting audio.
+Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
+Meeting Hosts, Participants, and Invitees: Hosts, participants, and invitees may be able to see your email, display name, and profile picture. Meeting hosts, participants, and invitees can also see and (depending on the account owner’s settings) record or save meeting content, audio transcripts, messages sent to Everyone or to them directly, and files, whiteboards or other information shared during a meeting. Hosts may also be able to see responses to Q&A and polls generated during the meeting.
+
+Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
+
+Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
+
+Apps and Integrations:
+Account owners can choose to add Zoom-developed apps and third-party apps to their account and the Zoom Products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific Zoom and third-party apps, including in meetings, webinars, and chats hosted on their account.
+Account owners can also choose to integrate other content – such as email communications on their corporate account – to apps and services that they use, such as Zoom IQ (a Zoom-developed application that provides insights and business analytics related to businesses when they use Zoom Products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or emails that have been shared with the app.
+Other participants in the meeting may be able to see the app that you are using in a meeting, if the app is receiving content (including audio and video) from the meeting.
Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom Products from a third-party app.
Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
Privacy Rights and Choices
@@ -89,14 +108,13 @@ Amend or correct such personal data or any previous privacy preferences you sele
applicable tools; and/or
Delete such personal data or direct you to applicable tools.
-In order to exercise any of your rights as to personal data controlled by Zoom, please click here. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate
-technical effort, or jeopardize the privacy of others. As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.
+In order to exercise any of your rights as to personal data controlled by Zoom, please click here. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others. As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.
Children
Zoom does not allow children under the age of 16 to sign up for a Zoom account.
-For educational organizations that use Zoom Products to provide educational services to children under 18, Zoom’s Children’s Educational Privacy Statement is available here.
+For educational organizations that use Zoom products and services to provide educational services to children under 18, Zoom’s Children’s Educational Privacy Statement is available here.
How to Contact Us
@@ -138,7 +156,7 @@ We retain personal data for as long as required to engage in the uses described
The criteria used to determine our retention periods include the following:
-The length of time we have an ongoing relationship with you and provide Zoom Products to you (for example, for as long as you have an account with us or keep using our Products);
+The length of time we have an ongoing relationship with you and provide Zoom products and services to you (for example, for as long as you have an account with us or keep using our products);
Whether account owners modify or their users delete information through their accounts;
Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
Whether retention is advisable in light of our legal position (such as in regard to the enforcement of our agreements, the resolution of disputes, and applicable statutes of limitations, litigation, or regulatory investigation).
@@ -154,7 +172,7 @@ Right to object to processing: In certain circumstances, you have the right to r
Right to rectification: You have the right to require us to correct any inaccurate or incomplete personal data;
Right to restrict processing: You have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).
-To exercise your rights, please click here. If you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
+To exercise your rights, please click here. If you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.
@@ -162,18 +180,20 @@ Legal Basis for Processing Personal Data
We only use your information in a lawful, transparent, and fair manner. Depending on the specific personal data concerned and the factual context, when Zoom processes personal data as a controller for individuals in regions such as the EEA, Switzerland, and the UK, we rely on the following legal bases as applicable in your jurisdiction:
-As necessary for our contract: When we enter into a contract directly with you, we process your personal data on the basis of our contract in order to prepare and enter into the contract, as well as to perform and manage our contract (i.e., providing Zoom Products, features and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, and manage our relationship and contract, including billing, compliance with contractual obligations, and related administration). If we do not process your personal data for these purposes, we may not be able to provide you with all Products, features, and services;
-Consistent with specific revocable consents: We rely on your prior consent in order to utilize cookies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. You have the right to withdraw your consent at any time by visiting our cookie management tool, available Cookies Settings;
-As necessary to comply with our legal obligations: We process your personal data to comply with the legal obligations to which we are subject for the purposes of compliance with EEA laws, regulations, codes of practice, guidelines, or rules applicable to us, and for responses to requests from, and other communications with, competent EEA public, governmental, judicial, or other regulatory authorities. This includes detecting, investigating, preventing, and stopping fraudulent, harmful, unauthorized, or illegal activity (“fraud and abuse detection”) and compliance with privacy laws;
-To protect your vital interests or those of others: We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
-As necessary for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data: We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account
-owner and/or reseller providing you with the Products (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our Products and troubleshoot products and features; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and Products, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the Products; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
+As necessary for our contract:When we enter into a contract directly with you, we process your personal data on the basis of our contract in order to prepare and enter into the contract, as well as to perform and manage our contract (i.e., providing Zoom products and services, features and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, and manage our relationship and contract, including billing, compliance with contractual obligations, and related administration). If we do not process your personal data for these purposes, we may not be able to provide you with all products and services;
+Consistent with specific revocable consents:We rely on your prior consent in order to utilize cookies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. You have the right to withdraw your consent at any time by visiting our cookie management tool, available Cookies Settings;
+As necessary to comply with our legal obligations:We process your personal data to comply with the legal obligations to which we are subject for the purposes of compliance with EEA laws, regulations, codes of practice, guidelines, or rules applicable to us, and for responses to requests from, and other communications with, competent EEA public, governmental, judicial, or other regulatory authorities. This includes detecting, investigating, preventing, and stopping fraudulent, harmful, unauthorized, or illegal activity (“fraud and abuse detection”) and compliance with privacy laws;
+
+To protect your vital interests or those of others:We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
+As necessary for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data:We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account
+owner and/or reseller providing you with the products and services (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our products and services and troubleshoot products and services; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and products and services, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the products and services; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
+
International Data Transfers
Zoom operates globally, which means personal data may be transferred, stored (for example, in a data center), and processed outside of the country or region where it was initially collected where Zoom or its service providers have customers or facilities – including in countries where meeting participants or account owners hosting meetings or webinars that you participate in or receiving messages that you send are based.
-Therefore, by using Zoom Products or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States where we are established, as well as in other countries outside of the EEA, Switzerland, and the UK. Such countries may have data protection rules that are different and less protective than those of your country.
+Therefore, by using Zoom products and services or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States where we are established, as well as in other countries outside of the EEA, Switzerland, and the UK. Such countries may have data protection rules that are different and less protective than those of your country.
We protect your personal data in accordance with this Privacy Statement wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws. Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. Please contact us if you would like further information in that respect.
@@ -183,9 +203,9 @@ California Consumer Privacy Act
Under the California Consumer Privacy Act of 2018 (CCPA), California residents may have a right to:
-Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
+Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
Delete personal data under certain circumstances; and
-Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites
+Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites
for interest-based advertising purposes by clicking the Do Not Sell My Personal InformationDo Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will
need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
@@ -203,4 +223,4 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our Products.
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
\ No newline at end of file
3a428853b0cce75eb97d82ba6e85aa5a6037fd44: https://zoom.us/privacy @ 2022-11-12
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index b535d11..e134695 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: September 16, 2022
+Last updated: November 8 , 2022
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).
@@ -20,35 +20,38 @@ What Personal Data Do We Receive?
Personal data is any information from or about an identified or identifiable person, including information that Zoom can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Zoom products and services:
Account Information: Information associated with an account that licenses Zoom products and services, which may include administrator name, contact information, account ID, billing and transaction information, and account plan information.
-Profile and Participant Information:Information associated with the Zoom profile of a user who uses Zoom products and services under a licensed account or that is provided by an unlicensed participant joining a meeting, which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.
+Profile and Participant Information: Information associated with the Zoom profile of a user who uses Zoom products and services under a licensed account or that is provided by an unlicensed participant joining a meeting, which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.
-Contacts and Calendar Integrations: Contact information added by accounts and/or their users to create contact lists on Zoom products and services, which may include contact information a user integrates from a third-party app, or provided by users to process referral invitations. Users can also integrate their calendars from other services with their Zoom profile or account.
-Email Information: Email information, including email content, headers and metadata, if account owners and/or their users integrate their emails with products and services offered or made available by Zoom, such as business analytics tools like ZoomIQ.
+Contact Information: Contact information added by accounts and/or their users to create contact lists on Zoom products and services, which may include contact information a user integrates from a third-party app, or provided by users to process referral invitations.
Settings: Information associated with the preferences and settings on a Zoom account or user profile, which may include audio and video settings, recording file location, screen sharing settings, and other settings and configuration information.
Registration Information: Information provided when registering for a Zoom meeting, webinar, Zoom Room, or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
Device Information: Information about the computers, phones, and other devices used when interacting with Zoom products and services, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features: Content generated in meetings, webinars, or messages that are hosted on Zoom products and services, which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services.
-Product and Website Usage:Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features, and whether or not the person signed up for a Zoom product or service.
+Usage Information Regarding Meetings, Webinars, Messaging, Collaborative Features and the Website: Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features, and whether or not the person signed up for a Zoom product or service.
-Communications with Zoom:Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
+Limited Information from Zoom Email and Calendar Services: “Zoom Email” refers to Zoom’s native email service and emails sent from Zoom’s native email service. Zoom Email is designed to be end-to-end encrypted by Zoom by default for emails sent and received directly between active Zoom Email users. Support for end-to-end encryption requires Zoom Email users to have added a device to their Zoom Email account with the associated email address and to use a supported Zoom client. When an email is end-to-end encrypted, only the users, and, depending on their settings, account owners, or designated account administrators control the encryption key and therefore access to the email content, including body text, subject line, attachments and custom labels applied to messages by users in their inboxes. Emails sent to or received from non-Zoom Email users are encrypted after the email is sent or received from Zoom’s servers, if the Zoom Email user chooses to send them with encryption. In all cases, Zoom does have access to email metadata used for basic email delivery—specifically, email addresses in the from, to, cc, and bcc fields, time, mimeID, and the number and size of attachments. From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.
+Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access this content, unless directed to, or required for legal, safety, or security reasons. If account owners and/or their users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like ZoomIQ, Zoom may collect or process email information, including email content, headers and metadata, from such third-party services in order to provide services requested by the account and to improve the product.
+Communications with Zoom: Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners who deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
How Do We Use Personal Data?
-Zoom employees do not access meeting, webinar, or messaging content (specifically, audio, video, files, in-meeting whiteboards, and messages), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards or emails), unless directed by an account owner, or as required for legal, safety, or security reasons, as discussed below. Zoom uses personal data to conduct the following activities:
+Zoom employees do not access meeting, webinar, messaging or email content (specifically, audio, video, files, in-meeting whiteboards, messaging or email contents), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards), unless authorized by an account owner, or as required for legal, safety, or security reasons, as discussed below, and where technically feasible. Zoom uses personal data to conduct the following activities:
+
+Provide Zoom Products and Services: To provide products and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
+
-Provide Zoom Products and Services: To provide products and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data, including contact information, to route invitations and messages to recipients when users send invitations and messages using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
Advanced Voice and Video Features: If you elect to use certain video features, such as filters, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, and cannot be used to identify you. If certain features are enabled, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
Product Research and Development: To develop, test, and improve Zoom products and services, including, for example, content-related features (such as background and other filters), and to troubleshoot products and services.
-Marketing, Promotions, and Third-Party Advertising: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use meeting, webinar, or messaging content (specifically, audio, video, files shared, in-meeting whiteboards, and messages), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards or emails) for any marketing or promotions.
+Marketing, Promotions, and Third-Party Advertising: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use meeting, webinar, or messaging content (specifically, audio, video, files shared, in-meeting whiteboards, and messages), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards) for any marketing or promotions.
Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services.
-Communicate with You:We use personal data (including contact information) to communicate with you about Zoom products and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
+Communicate with You: We use personal data (including contact information) to communicate with you about Zoom products and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our Terms of Service or policies.
-Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, and files uploaded or exchanged through chat, for the purpose of detecting and preventing violations of our terms or policies and illegal or other harmful activity, and its employees may investigate such content where required for legal, safety, or security reasons.
+Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose of detecting and preventing violations of our terms or policies and illegal or other harmful activity, and its employees may investigate such content where required for legal, safety, or security reasons.
How Do We Share Personal Data?
@@ -65,37 +68,41 @@ Marketing, Advertising, and Analytics Partners: Zoom uses third-party marketing,
Corporate Affiliates: Zoom shares personal information with corporate affiliates, such as Zoom Voice Communications, Inc., to provide integrated and consistent experiences across Zoom products and services (such as enabling an account owner or their user to integrate a Zoom Phone call into a meeting) and to detect, investigate, and prevent fraud, abuse, and threats to public safety.
Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
-Third-Party Developers:If you purchase a third-party app or integration from the Zoom App Marketplace, Zoom may share information about the purchase with the third-party developer, to provide the app or integration.
+Third-Party Developers: If you purchase a third-party app or integration from the Zoom App Marketplace, Zoom may share information about the purchase with the third-party developer, to provide the app or integration.
Who Can See, Share, and Process My Personal Data When I Join Meetings and Use Other Zoom Products and Services?
When you send messages or join meetings and webinars on Zoom, other people and organizations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:
Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account and unlicensed participants) to meetings or webinars hosted on their account.
-Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the users they designate can access personal data for participants who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
+Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or Zoom Team Chat messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the users they designate can access personal data for participants who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
Account Usage:
Product Usage: Information about how users and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether their users viewed or downloaded a recording, how long participants participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
Registration Information: Information provided during registration for a webinar, meeting, Zoom Room, or recording hosted by the account.
-Zoom Team Chat Out-of-Meeting Messages: If enabled on their account, account owners and those they authorize can see information about who sent and received out-of-meeting messages to users on their account along with information about the message (for example, date and time, and number of participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account, unless the account owner has enabled Advanced Chat Encryption. Depending on their settings, account owners and those they authorize may also see the content shared through collaborative features, including whiteboards, files, and images shared in out-of-meeting chat.
+Zoom Team Chat and Out-of-Meeting Collaborations: If enabled on their account, account owners and those they authorize can see information about who sent and received Zoom Team Chat messages, including synced in-meeting messages (e.g., from a dedicated meeting group chat that is synced with Zoom Team Chat), to users on their account, along with information about the message (for example, date and time, and number of members or participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account (including from in-meeting chat where dedicated meeting group chats are enabled), unless the account owner has enabled Advanced Chat Encryption. Depending on their settings, account owners and those they authorize may also see the content shared through collaborative features, including whiteboards, files, and images shared in Zoom Team Chat.
In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
Messages sent to Everyone in a meeting that is recorded
+Messages sent to members of a dedicated meeting group chat and guests in a meeting when a dedicated meeting group chat is enabled
Messages sent to panelists in a webinar that is recorded
+Messages sent by members in dedicated meeting group chats in Team Chat
Direct messages if the account owner has enabled archiving
-If a participant in a meeting is subject to archiving, their account owner will have access to messages sent to Everyone in the meeting, as well as direct messages sent to that participant.
+If a participant in a meeting is subject to archiving, their account owner will have access to messages sent to Everyone in the meeting, as well as direct messages sent to that participant. If a participant who is a member of a dedicated meeting group chat is subject to archiving, the member’s account owner will have access to the dedicated meeting group chat messages sent to members and guests, as well as direct messages sent to that member. If a guest in a meeting with a dedicated meeting group chat is subject to archiving, the guest’s account owner will have access to messages sent to members and guests, as well as direct messages sent to that guest.
Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view, share, and enable advanced features for transcripts of meeting audio.
Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
-Meeting Hosts, Participants, and Invitees: Hosts, participants, and invitees may be able to see your email, display name, and profile picture. Meeting hosts, participants, and invitees can also see and (depending on the account owner’s settings) record or save meeting content, audio transcripts, messages sent to Everyone or to them directly, and files, whiteboards or other information shared during a meeting. Hosts may also be able to see responses to Q&A and polls generated during the meeting.
+Zoom Email and Zoom Calendar Content: Depending on their settings, account owners, and designated account administrators, can access email and calendar content sent to and from users on their Zoom Email or Zoom Calendar accounts, even if those Zoom Emails are encrypted.
+Meeting Hosts, Participants, and Invitees: Meeting hosts, participants, and invitees may be able to see your email, display name, profile picture, and presence status, including in Zoom meetings and in Zoom’s native calendar service. Meeting hosts, participants, and invitees can also see and (depending on the account owner’s settings) record, save, and share meeting content, audio transcripts, messages sent to Everyone, messages sent to members or guests of dedicated meeting group chats (where enabled, and whether sent in Team Chat or in-meeting), or messages sent to them directly, and files, whiteboards or other information shared with them (including during a meeting, or through a dedicated meeting group chat). Meeting hosts may also share chat transcripts to Zoom Team Chat, depending on their account owner’s settings. Meeting hosts may also be able to see responses to Q&A and polls generated during the meeting.
+Zoom Email, Calendar and Zoom Team Chat Recipients: Recipients of Zoom Emails and Zoom Calendar invites can see, save, and share your email and calendar content with others, including by sharing emails to Zoom Team Chat. If a recipient shares encrypted content with others, for example, by sharing an encrypted Zoom Email to Zoom Team Chat, or forwarding an encrypted Zoom Email to a third-party recipient without a Zoom Email account, the shared or forwarded content will not be end-to-end encrypted by Zoom. Those with access to your device and login credentials may be able to see, save and share your email and calendar contents on that device. Recipients of Zoom Team Chats can see your messages, reactions, emojis, and related content, including content from Zoom Emails, Zoom Calendar, and emails from third-party services integrated in the Zoom client, that you or a third-party choose to share to Zoom Team Chat, and in-meeting messages that participants send that are synced with Zoom Team Chat through dedicated meeting group chats. Depending on the account owner’s settings, Zoom Team Chat recipients may record, save, or share your messages.
Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
Apps and Integrations:
Account owners can choose to add Zoom-developed apps and third-party apps to their account and the Zoom Products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific Zoom and third-party apps, including in meetings, webinars, and chats hosted on their account.
-Account owners can also choose to integrate other content – such as email communications on their corporate account – to apps and services that they use, such as Zoom IQ (a Zoom-developed application that provides insights and business analytics related to businesses when they use Zoom Products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
-Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or emails that have been shared with the app.
+Account owners can also choose to integrate other content from third-party services– such as third-party email communications on their corporate account – to apps and services that they use, such as Zoom IQ (a Zoom-developed application that provides insights and business analytics related to businesses when they use Zoom Products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or third-party emails that have been shared with the app.
Other participants in the meeting may be able to see the app that you are using in a meeting, if the app is receiving content (including audio and video) from the meeting.
Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom Products from a third-party app.
Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
@@ -123,7 +130,7 @@ To exercise your rights, please click here. If you have any privacy-related ques
You can also contact us by writing to the following address:
Zoom Video Communications, Inc.
-Attention: Data Privacy Officer
+Attention: Data Protection Officer
55 Almaden Blvd, Suite 600
San Jose, CA 95113
@@ -180,12 +187,12 @@ Legal Basis for Processing Personal Data
We only use your information in a lawful, transparent, and fair manner. Depending on the specific personal data concerned and the factual context, when Zoom processes personal data as a controller for individuals in regions such as the EEA, Switzerland, and the UK, we rely on the following legal bases as applicable in your jurisdiction:
-As necessary for our contract:When we enter into a contract directly with you, we process your personal data on the basis of our contract in order to prepare and enter into the contract, as well as to perform and manage our contract (i.e., providing Zoom products and services, features and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, and manage our relationship and contract, including billing, compliance with contractual obligations, and related administration). If we do not process your personal data for these purposes, we may not be able to provide you with all products and services;
-Consistent with specific revocable consents:We rely on your prior consent in order to utilize cookies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. You have the right to withdraw your consent at any time by visiting our cookie management tool, available Cookies Settings;
-As necessary to comply with our legal obligations:We process your personal data to comply with the legal obligations to which we are subject for the purposes of compliance with EEA laws, regulations, codes of practice, guidelines, or rules applicable to us, and for responses to requests from, and other communications with, competent EEA public, governmental, judicial, or other regulatory authorities. This includes detecting, investigating, preventing, and stopping fraudulent, harmful, unauthorized, or illegal activity (“fraud and abuse detection”) and compliance with privacy laws;
+As necessary for our contract: When we enter into a contract directly with you, we process your personal data on the basis of our contract in order to prepare and enter into the contract, as well as to perform and manage our contract (i.e., providing Zoom products and services, features and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, and manage our relationship and contract, including billing, compliance with contractual obligations, and related administration). If we do not process your personal data for these purposes, we may not be able to provide you with all products and services;
+Consistent with specific revocable consents: We rely on your prior consent in order to utilize cookies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. You have the right to withdraw your consent at any time by visiting our cookie management tool, available Cookies Settings;
+As necessary to comply with our legal obligations: We process your personal data to comply with the legal obligations to which we are subject for the purposes of compliance with EEA laws, regulations, codes of practice, guidelines, or rules applicable to us, and for responses to requests from, and other communications with, competent EEA public, governmental, judicial, or other regulatory authorities. This includes detecting, investigating, preventing, and stopping fraudulent, harmful, unauthorized, or illegal activity (“fraud and abuse detection”) and compliance with privacy laws;
-To protect your vital interests or those of others:We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
-As necessary for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data:We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account
+To protect your vital interests or those of others :We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
+As necessary for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data: We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account
owner and/or reseller providing you with the products and services (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our products and services and troubleshoot products and services; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and products and services, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the products and services; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
@@ -205,9 +212,7 @@ Under the California Consumer Privacy Act of 2018 (CCPA), California residents m
Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
Delete personal data under certain circumstances; and
-Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites
-for interest-based advertising purposes by clicking the Do Not Sell My Personal InformationDo Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will
-need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
+Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites for interest-based advertising purposes by clicking the Do Not Sell My Personal InformationDo Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under the CCPA.
864300075e9ce910a15152e414a1ade44232d649: https://zoom.us/privacy @ 2022-12-24
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index e134695..9c59e9a 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -212,7 +212,7 @@ Under the California Consumer Privacy Act of 2018 (CCPA), California residents m
Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
Delete personal data under certain circumstances; and
-Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites for interest-based advertising purposes by clicking the Do Not Sell My Personal InformationDo Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
+Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites for interest-based advertising purposes by clicking the Do Not Sell My Personal Information, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under the CCPA.
ea3306bb248028eee8cdd2d847de2677ab58cd00: https://zoom.us/privacy @ 2022-12-31
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 9c59e9a..d3714f6 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,9 +1,11 @@
Zoom Privacy Statement
-Last updated: November 8 , 2022
+Last updated: December 30, 2022
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).
+California residents, please see our California Privacy Notice at Collection, and California & Other U.S. State Privacy Rights sections.
+
What Personal Data Do We Receive?
How Do We Use Personal Data?
How Do We Share Personal Data?
@@ -13,7 +15,8 @@ Children
How to Contact Us
Retention
European Data Protection Specific Information
-California Privacy Rights
+California Notice at Collection
+California & Other U.S. State Privacy Rights
Changes to This Privacy Statement
What Personal Data Do We Receive?
@@ -35,6 +38,9 @@ Content from Third-Party Integrations: Users can access email and calendars from
Communications with Zoom: Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners who deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
+
+In certain jurisdictions, some of the personal data Zoom receives may be considered sensitive. Please see “California & Other Other U.S. State Privacy Rights” for more information.
+
How Do We Use Personal Data?
Zoom employees do not access meeting, webinar, messaging or email content (specifically, audio, video, files, in-meeting whiteboards, messaging or email contents), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards), unless authorized by an account owner, or as required for legal, safety, or security reasons, as discussed below, and where technically feasible. Zoom uses personal data to conduct the following activities:
@@ -46,10 +52,10 @@ Advanced Voice and Video Features: If you elect to use certain video features, s
Product Research and Development: To develop, test, and improve Zoom products and services, including, for example, content-related features (such as background and other filters), and to troubleshoot products and services.
Marketing, Promotions, and Third-Party Advertising: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use meeting, webinar, or messaging content (specifically, audio, video, files shared, in-meeting whiteboards, and messages), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards) for any marketing or promotions.
-Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services.
+Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services.
Communicate with You: We use personal data (including contact information) to communicate with you about Zoom products and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
-Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our Terms of Service or policies.
+Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, protect you, us, and others from fraudulent, malicious, deceptive, abusive, or unlawful activities, and to enforce or investigate potential violations of our Terms of Service or policies.
Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose of detecting and preventing violations of our terms or policies and illegal or other harmful activity, and its employees may investigate such content where required for legal, safety, or security reasons.
@@ -108,7 +114,7 @@ Third-party developers may also integrate or embed Zoom meetings into their webs
Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
Privacy Rights and Choices
-If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
+If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California or another U.S. state with an applicable privacy law, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
Inform you of what personal data we have about you that is under our control;
Amend or correct such personal data or any previous privacy preferences you selected, or direct you to
@@ -192,8 +198,7 @@ Consistent with specific revocable consents: We rely on your prior consent in or
As necessary to comply with our legal obligations: We process your personal data to comply with the legal obligations to which we are subject for the purposes of compliance with EEA laws, regulations, codes of practice, guidelines, or rules applicable to us, and for responses to requests from, and other communications with, competent EEA public, governmental, judicial, or other regulatory authorities. This includes detecting, investigating, preventing, and stopping fraudulent, harmful, unauthorized, or illegal activity (“fraud and abuse detection”) and compliance with privacy laws;
To protect your vital interests or those of others :We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
-As necessary for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data: We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account
-owner and/or reseller providing you with the products and services (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our products and services and troubleshoot products and services; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and products and services, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the products and services; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
+As necessary for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data: We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account owner and/or reseller providing you with the products and services (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our products and services and troubleshoot products and services; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and products and services, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the products and services; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
International Data Transfers
@@ -204,23 +209,39 @@ Therefore, by using Zoom products and services or providing personal data for an
We protect your personal data in accordance with this Privacy Statement wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws. Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. Please contact us if you would like further information in that respect.
-California Privacy Rights
+California Notice at Collection
+
+Categories of Personal Information Zoom Receives: Zoom may collect, or process on behalf of our customers, the following categories of personal data, as described above, in the “What Personal Data Do We Receive?” section: identifiers (such as in Account Information, Profile and Participant Information, Contact Information, and Registration Information), financial account information (such as in Account Information); commercial information (such as in Account Information); internet or other electronic network activity information (such as Device Information, Usage Information Regarding Meetings, Webinars, Message, Collaborative Features, and the Website, and Limited Information from Zoom Email and Calendar Services); audio, electronic, and visual information (such as in Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features) education information such as from university customers; inferences we derive from the preceding or other information we collect; and sensitive personal information (such as certain categories in Account Information, Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features.
+
+Sources: We receive information from sources as described in the “What Personal Data Do We Receive?” section, including: from you (including through your use of our products and services); from partners; from customers; and from publicly available sources. We collect education information from schools that use our services. Please see our Children’s Educational Privacy Statement for more information.
-California Consumer Privacy Act
+Zoom’s business and commercial purposes for use: Zoom uses personal data for the following business and commercial purposes: to provide Zoom Products and Services; for Product Research and Development; for Marketing and Promotions (Zoom does not use meeting, webinar, or messaging content, or any content generated or shared as part of other collaborative features for any marketing or promotions); Authentication, Integrity, Security, and Safety; to Communicate with You; and for Legal Reasons. For more information, please see “How We Share Personal Data?” Categories of third parties to whom we disclose Personal Information for business purposes are described in “How We Share Personal Data?”
-Under the California Consumer Privacy Act of 2018 (CCPA), California residents may have a right to:
+Zoom may permit advertising and analytics services that are intended to deliver advertising to you and/or analyze your interactions, based on your interactions with our website or app, which may constitute a “sale” or “sharing” of data under California law. See “California & Other U.S. State Privacy Rights” for more information regarding your right to opt-out.
+
+Retention: Zoom retains personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law. Additional detail on retention criteria can be found under Retention, above.
+
+California & Other U.S. State Privacy Rights
+
+Under some U.S. state laws, including the California Consumer Privacy Act of 2018 (as amended by the California Consumer Privacy Rights Act) (CCPA), residents may have a right to:
Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
-Delete personal data under certain circumstances; and
-Opt out of the “sale” of personal data. We do not sell your personal data in the conventional sense. However, like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can get more information and opt out of the use of cookies on our sites for interest-based advertising purposes by clicking the Do Not Sell My Personal Information, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to reset your settings.
+Delete personal data under certain circumstances;
+Correct personal data under certain circumstances; and
+Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Do Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
+Appeal a denial of your request. Some states provide additional rights to their residents. If we decline to process your request, you may have the right to appeal our decision. You can do so by replying directly to our denial or emailing privacy@zoom.us.
-Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under the CCPA.
+Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.
+
+Sensitive Information. Zoom receives information that may be considered sensitive under some state laws, such as certain Account Information (e.g., financial information, log-in information) , certain Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features and certain Limited Information from Zoom Email and Calendar Services (e.g., messaging content in cases described herein) Zoom processes sensitive personal information to provide Zoom products and services, for product research and development, for authentication, integrity, security, and safety reasons, to communicate with you, for legal reasons, and with your consent. Zoom does not use or disclose sensitive personal information (as defined under CCPA) for purposes of inferring characteristics about a consumer, or in any way that would require Zoom to provide a right to limit under the CCPA. Under certain laws, residents may also be permitted to opt out of certain profiling relating to automated processing analyzing certain categories of an individual’s information that would produce a legal or similarly significant effect. Zoom does not engage in this type of profiling of individuals.
To exercise your rights, please click here or call +1-888-799-0566. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
-We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to 90 days) in writing.
+We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to a total of 90 days) in writing.
+
+These rights are not absolute, are subject to exceptions and limitations, and may not be afforded to residents of all states. In certain cases, we may decline requests to exercise these rights where permitted by law. We will need to verify your identity to process your access, deletion, and correction requests and reserve the right to confirm your state residency. To verify your identity, we may require you to log into your existing Zoom account (if applicable), give a declaration as to your identity under penalty of perjury, and/or provide additional information, such as providing at least two pieces of personal information relating to your account (which will be compared to information we have, such as profile information) or as we otherwise may already have in our possession, such as your email address and phone number. We will verify your consumer request by comparing the information you provide to information already in our possession, and take additional steps to minimize the risk of fraud. You may designate an authorized agent to submit your verified consumer request by providing written permission and verifying your identity, or through proof of power of attorney.
-Under the CCPA, only you or an authorized agent may make a request related to your personal data. Note that to respond to your requests to access or delete personal data under the CCPA, we must verify your identity. We may do so by requiring you to log into your Zoom account (if applicable), provide information relating to your account (which will be compared to information we have, such as profile information), give a declaration as to your identity under penalty of perjury, and/or provide additional information. You may designate an authorized agent to submit your verified consumer request by providing written permission and verifying your identity, or through proof of power of attorney.
+To see our Disclosure of Privacy Rights Requests, please click here.
California’s Shine the Light Law
6d602b9fd706073c3d48632233efa5b9e468e1aa: https://zoom.us/privacy @ 2023-01-21
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index d3714f6..6b2d699 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -249,4 +249,8 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
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0c56450afb6473fa380f571de3d8b0becf558cc5: https://zoom.us/privacy @ 2023-01-28
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 6b2d699..d3714f6 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -249,8 +249,4 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
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c87a26d841fc7ed46c2df2ebd4d9d237a0dc7592: https://zoom.us/privacy @ 2023-02-25
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index d3714f6..59a5506 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: December 30, 2022
+Last updated: February 24, 2023
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).
@@ -45,10 +45,10 @@ How Do We Use Personal Data?
Zoom employees do not access meeting, webinar, messaging or email content (specifically, audio, video, files, in-meeting whiteboards, messaging or email contents), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards), unless authorized by an account owner, or as required for legal, safety, or security reasons, as discussed below, and where technically feasible. Zoom uses personal data to conduct the following activities:
-Provide Zoom Products and Services: To provide products and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
+Provide Zoom Products and Services: To provide products and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
-Advanced Voice and Video Features: If you elect to use certain video features, such as filters, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, and cannot be used to identify you. If certain features are enabled, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Advanced Voice and Video Features: If available, and if you elect to use certain video features, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, is not used to identify you, and is only used to generate the selected effects. If certain features are enabled, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
Product Research and Development: To develop, test, and improve Zoom products and services, including, for example, content-related features (such as background and other filters), and to troubleshoot products and services.
Marketing, Promotions, and Third-Party Advertising: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use meeting, webinar, or messaging content (specifically, audio, video, files shared, in-meeting whiteboards, and messages), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards) for any marketing or promotions.
@@ -90,15 +90,15 @@ Registration Information: Information provided during registration for a webinar
Zoom Team Chat and Out-of-Meeting Collaborations: If enabled on their account, account owners and those they authorize can see information about who sent and received Zoom Team Chat messages, including synced in-meeting messages (e.g., from a dedicated meeting group chat that is synced with Zoom Team Chat), to users on their account, along with information about the message (for example, date and time, and number of members or participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account (including from in-meeting chat where dedicated meeting group chats are enabled), unless the account owner has enabled Advanced Chat Encryption. Depending on their settings, account owners and those they authorize may also see the content shared through collaborative features, including whiteboards, files, and images shared in Zoom Team Chat.
In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
Messages sent to Everyone in a meeting that is recorded
-Messages sent to members of a dedicated meeting group chat and guests in a meeting when a dedicated meeting group chat is enabled
+Messages sent to the meeting group chat in a meeting when a dedicated meeting group chat is enabled
Messages sent to panelists in a webinar that is recorded
-Messages sent by members in dedicated meeting group chats in Team Chat
+Messages sent in dedicated meeting group chats in Team Chat
Direct messages if the account owner has enabled archiving
-If a participant in a meeting is subject to archiving, their account owner will have access to messages sent to Everyone in the meeting, as well as direct messages sent to that participant. If a participant who is a member of a dedicated meeting group chat is subject to archiving, the member’s account owner will have access to the dedicated meeting group chat messages sent to members and guests, as well as direct messages sent to that member. If a guest in a meeting with a dedicated meeting group chat is subject to archiving, the guest’s account owner will have access to messages sent to members and guests, as well as direct messages sent to that guest.
+If a participant in a meeting is subject to archiving, their account owner will have access to messages sent to Everyone in the meeting, as well as direct messages sent to that participant. If a participant who is a member of a dedicated meeting group chat is subject to archiving, the member’s account owner will have access to the meeting group chat messages, as well as direct messages sent to that member. If a guest in a meeting with a dedicated meeting group chat is subject to archiving, the guest’s account owner will have access to messages sent to the meeting group chat, as well as direct messages sent to that guest.
Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view, share, and enable advanced features for transcripts of meeting audio.
Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
Zoom Email and Zoom Calendar Content: Depending on their settings, account owners, and designated account administrators, can access email and calendar content sent to and from users on their Zoom Email or Zoom Calendar accounts, even if those Zoom Emails are encrypted.
-Meeting Hosts, Participants, and Invitees: Meeting hosts, participants, and invitees may be able to see your email, display name, profile picture, and presence status, including in Zoom meetings and in Zoom’s native calendar service. Meeting hosts, participants, and invitees can also see and (depending on the account owner’s settings) record, save, and share meeting content, audio transcripts, messages sent to Everyone, messages sent to members or guests of dedicated meeting group chats (where enabled, and whether sent in Team Chat or in-meeting), or messages sent to them directly, and files, whiteboards or other information shared with them (including during a meeting, or through a dedicated meeting group chat). Meeting hosts may also share chat transcripts to Zoom Team Chat, depending on their account owner’s settings. Meeting hosts may also be able to see responses to Q&A and polls generated during the meeting.
+Meeting Hosts, Participants, and Invitees: Meeting hosts, participants, and invitees may be able to see your email, display name, profile picture, and presence status, including in Zoom meetings and in Zoom’s native calendar service. Meeting hosts, participants, and invitees can also see and (depending on the account owner’s settings) record, save, and share meeting content, audio transcripts, messages sent to Everyone, messages sent to meeting group chats (where enabled, and whether sent in Team Chat or in-meeting), or messages sent to them directly, and files, whiteboards or other information shared with them (including during a meeting, or through a dedicated meeting group chat). Meeting hosts may also share chat transcripts to Zoom Team Chat, depending on their account owner’s settings. Meeting hosts may also be able to see responses to Q&A and polls generated during the meeting.
Zoom Email, Calendar and Zoom Team Chat Recipients: Recipients of Zoom Emails and Zoom Calendar invites can see, save, and share your email and calendar content with others, including by sharing emails to Zoom Team Chat. If a recipient shares encrypted content with others, for example, by sharing an encrypted Zoom Email to Zoom Team Chat, or forwarding an encrypted Zoom Email to a third-party recipient without a Zoom Email account, the shared or forwarded content will not be end-to-end encrypted by Zoom. Those with access to your device and login credentials may be able to see, save and share your email and calendar contents on that device. Recipients of Zoom Team Chats can see your messages, reactions, emojis, and related content, including content from Zoom Emails, Zoom Calendar, and emails from third-party services integrated in the Zoom client, that you or a third-party choose to share to Zoom Team Chat, and in-meeting messages that participants send that are synced with Zoom Team Chat through dedicated meeting group chats. Depending on the account owner’s settings, Zoom Team Chat recipients may record, save, or share your messages.
Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
141e9875264295e3dfc386ea4fef29298da439a0: https://zoom.us/privacy @ 2023-03-25
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 59a5506..a11199b 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -249,4 +249,8 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
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3741b8f5a3526d0c236cb8d6d0ee4e486b4231d0: https://zoom.us/privacy @ 2023-04-01
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index a11199b..59a5506 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -249,8 +249,4 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
\ No newline at end of file
4546d6c6380a851ec05c0b40e4fc213157ce86c9: https://zoom.us/privacy @ 2023-04-15
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 59a5506..34cd128 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: February 24, 2023
+Last updated: April 10, 2023
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).
@@ -45,10 +45,9 @@ How Do We Use Personal Data?
Zoom employees do not access meeting, webinar, messaging or email content (specifically, audio, video, files, in-meeting whiteboards, messaging or email contents), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards), unless authorized by an account owner, or as required for legal, safety, or security reasons, as discussed below, and where technically feasible. Zoom uses personal data to conduct the following activities:
-Provide Zoom Products and Services: To provide products and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
-
-
-Advanced Voice and Video Features: If available, and if you elect to use certain video features, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, is not used to identify you, and is only used to generate the selected effects. If certain features are enabled, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Provide Zoom Products and Services: To provide and develop products and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
+Advanced Voice and Video Features: If you elect to use certain video features, if available, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, is not used to identify you, and is only used to generate the selected effects. If certain other features are enabled, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Intelligent Features: Zoom provides intelligent features and products, such as Zoom IQ or other tools to recommend chat, email or other content, that may use artificial intelligence, machine learning, or other technology to analyze and process your content and personal data to develop, provide and improve intelligent features and products.
Product Research and Development: To develop, test, and improve Zoom products and services, including, for example, content-related features (such as background and other filters), and to troubleshoot products and services.
Marketing, Promotions, and Third-Party Advertising: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use meeting, webinar, or messaging content (specifically, audio, video, files shared, in-meeting whiteboards, and messages), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards) for any marketing or promotions.
@@ -57,7 +56,7 @@ Authentication, Integrity, Security, and Safety: To authenticate accounts and a
Communicate with You: We use personal data (including contact information) to communicate with you about Zoom products and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, protect you, us, and others from fraudulent, malicious, deceptive, abusive, or unlawful activities, and to enforce or investigate potential violations of our Terms of Service or policies.
-Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose of detecting and preventing violations of our terms or policies and illegal or other harmful activity, and its employees may investigate such content where required for legal, safety, or security reasons.
+Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose of developing, providing, and improving products and services, and detecting and preventing violations of our terms or policies and illegal or other harmful activity. Zoom employees may access such content where required for legal, safety, or security reasons or where authorized by an account owner.
How Do We Share Personal Data?
@@ -106,14 +105,18 @@ Webinar Panelists and Attendees: Only panelists may be visible to attendees duri
Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
Apps and Integrations:
-Account owners can choose to add Zoom-developed apps and third-party apps to their account and the Zoom Products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific Zoom and third-party apps, including in meetings, webinars, and chats hosted on their account.
-Account owners can also choose to integrate other content from third-party services– such as third-party email communications on their corporate account – to apps and services that they use, such as Zoom IQ (a Zoom-developed application that provides insights and business analytics related to businesses when they use Zoom Products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Account owners can choose to add Zoom-developed apps and third-party apps to their account and the Zoom products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific Zoom and third-party apps, including in meetings, webinars, and chats hosted on their account.
+Account owners can also choose to integrate other content from third-party services– such as third-party email communications on their corporate account – to apps and services that they use, such as Zoom IQ for Sales (that provides insights and business analytics related to businesses when they use Zoom products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or third-party emails that have been shared with the app.
Other participants in the meeting may be able to see the app that you are using in a meeting, if the app is receiving content (including audio and video) from the meeting.
-Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom Products from a third-party app.
+Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom products from a third-party app.
Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
Privacy Rights and Choices
+Marketing Communications
+If you don’t want to learn about products and services we or our partners offer, you can opt-out of marketing communications in the communication sent to you (for example, via email or SMS), or by emailing privacy@zoom.us. Not all of our communications are for marketing, and you’ll continue to receive messages related to your products and services, such as bills, transactional notices, or customer service.
+
+Data Rights
If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California or another U.S. state with an applicable privacy law, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
Inform you of what personal data we have about you that is under our control;
e1a7fc81229fbfaa380ae7c5914aea5bc7b210da: https://zoom.us/privacy @ 2023-07-01
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 34cd128..aa7face 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: April 10, 2023
+Last updated: June 30, 2023
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).
@@ -15,7 +15,7 @@ Children
How to Contact Us
Retention
European Data Protection Specific Information
-California Notice at Collection
+California & Other U.S. States Notice at Collection
California & Other U.S. State Privacy Rights
Changes to This Privacy Statement
What Personal Data Do We Receive?
@@ -31,15 +31,15 @@ Registration Information: Information provided when registering for a Zoom meeti
Device Information: Information about the computers, phones, and other devices used when interacting with Zoom products and services, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features: Content generated in meetings, webinars, or messages that are hosted on Zoom products and services, which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services.
-Usage Information Regarding Meetings, Webinars, Messaging, Collaborative Features and the Website: Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features, and whether or not the person signed up for a Zoom product or service.
+Usage Information Regarding Meetings, Webinars, Messaging, Collaborative Features and the Website: Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features including Zoom’s website’s virtual chat feature, and whether or not the person signed up for a Zoom product or service.
Limited Information from Zoom Email and Calendar Services: “Zoom Email” refers to Zoom’s native email service and emails sent from Zoom’s native email service. Zoom Email is designed to be end-to-end encrypted by Zoom by default for emails sent and received directly between active Zoom Email users. Support for end-to-end encryption requires Zoom Email users to have added a device to their Zoom Email account with the associated email address and to use a supported Zoom client. When an email is end-to-end encrypted, only the users, and, depending on their settings, account owners, or designated account administrators control the encryption key and therefore access to the email content, including body text, subject line, attachments and custom labels applied to messages by users in their inboxes. Emails sent to or received from non-Zoom Email users are encrypted after the email is sent or received from Zoom’s servers, if the Zoom Email user chooses to send them with encryption. In all cases, Zoom does have access to email metadata used for basic email delivery—specifically, email addresses in the from, to, cc, and bcc fields, time, mimeID, and the number and size of attachments. From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.
-Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access this content, unless directed to, or required for legal, safety, or security reasons. If account owners and/or their users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like ZoomIQ, Zoom may collect or process email information, including email content, headers and metadata, from such third-party services in order to provide services requested by the account and to improve the product.
-Communications with Zoom: Information about your communications with Zoom, including relating to support questions, your account, and other inquiries.
+Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access this content, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like ZoomIQ, Zoom may collect or process email information, including email content, headers and metadata, from such third-party services in order to provide services requested by the account and to improve the product.
+Communications with Zoom: Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, and other inquiries.
Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners who deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
-In certain jurisdictions, some of the personal data Zoom receives may be considered sensitive. Please see “California & Other Other U.S. State Privacy Rights” for more information.
+In certain jurisdictions, some of the personal data Zoom receives may be considered sensitive. Please see “California & Other U.S. State Privacy Rights” for more information.
How Do We Use Personal Data?
@@ -212,7 +212,7 @@ Therefore, by using Zoom products and services or providing personal data for an
We protect your personal data in accordance with this Privacy Statement wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws. Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. Please contact us if you would like further information in that respect.
-California Notice at Collection
+California & Other U.S. States Notice at Collection
Categories of Personal Information Zoom Receives: Zoom may collect, or process on behalf of our customers, the following categories of personal data, as described above, in the “What Personal Data Do We Receive?” section: identifiers (such as in Account Information, Profile and Participant Information, Contact Information, and Registration Information), financial account information (such as in Account Information); commercial information (such as in Account Information); internet or other electronic network activity information (such as Device Information, Usage Information Regarding Meetings, Webinars, Message, Collaborative Features, and the Website, and Limited Information from Zoom Email and Calendar Services); audio, electronic, and visual information (such as in Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features) education information such as from university customers; inferences we derive from the preceding or other information we collect; and sensitive personal information (such as certain categories in Account Information, Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features.
@@ -220,7 +220,7 @@ Sources: We receive information from sources as described in the “What Persona
Zoom’s business and commercial purposes for use: Zoom uses personal data for the following business and commercial purposes: to provide Zoom Products and Services; for Product Research and Development; for Marketing and Promotions (Zoom does not use meeting, webinar, or messaging content, or any content generated or shared as part of other collaborative features for any marketing or promotions); Authentication, Integrity, Security, and Safety; to Communicate with You; and for Legal Reasons. For more information, please see “How We Share Personal Data?” Categories of third parties to whom we disclose Personal Information for business purposes are described in “How We Share Personal Data?”
-Zoom may permit advertising and analytics services that are intended to deliver advertising to you and/or analyze your interactions, based on your interactions with our website or app, which may constitute a “sale” or “sharing” of data under California law. See “California & Other U.S. State Privacy Rights” for more information regarding your right to opt-out.
+Zoom may permit advertising and analytics services that are intended to deliver advertising to you and/or analyze your interactions, based on your interactions with our website or app which may constitute a “sale” or “sharing” of data for targeted advertising purposes under certain state privacy laws. See “California & Other U.S. State Privacy Rights” for more information regarding your right to opt-out.
Retention: Zoom retains personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law. Additional detail on retention criteria can be found under Retention, above.
@@ -228,10 +228,10 @@ California & Other U.S. State Privacy Rights
Under some U.S. state laws, including the California Consumer Privacy Act of 2018 (as amended by the California Consumer Privacy Rights Act) (CCPA), residents may have a right to:
-Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data;
+Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data, and obtain the personal data in a portable and, to the extent technically feasible, readily usable format;
Delete personal data under certain circumstances;
Correct personal data under certain circumstances; and
-Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Do Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
+Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Do Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
Appeal a denial of your request. Some states provide additional rights to their residents. If we decline to process your request, you may have the right to appeal our decision. You can do so by replying directly to our denial or emailing privacy@zoom.us.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.
e1bf35abbfb77719efed8d3fafed5af106e572ee: https://zoom.us/privacy @ 2023-07-15
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index aa7face..689e504 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -231,7 +231,7 @@ Under some U.S. state laws, including the California Consumer Privacy Act of 201
Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data, and obtain the personal data in a portable and, to the extent technically feasible, readily usable format;
Delete personal data under certain circumstances;
Correct personal data under certain circumstances; and
-Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Do Not Sell My Personal Information link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
+Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Your Privacy Choices link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
Appeal a denial of your request. Some states provide additional rights to their residents. If we decline to process your request, you may have the right to appeal our decision. You can do so by replying directly to our denial or emailing privacy@zoom.us.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.
bbeec72085201fbfaecc873d52623d807c3d754f: https://zoom.us/privacy @ 2023-07-22
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diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
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--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -231,7 +231,7 @@ Under some U.S. state laws, including the California Consumer Privacy Act of 201
Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data, and obtain the personal data in a portable and, to the extent technically feasible, readily usable format;
Delete personal data under certain circumstances;
Correct personal data under certain circumstances; and
-Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Your Privacy Choices link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
+Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Cookies Settings link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
Appeal a denial of your request. Some states provide additional rights to their residents. If we decline to process your request, you may have the right to appeal our decision. You can do so by replying directly to our denial or emailing privacy@zoom.us.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.
26e8659e64c9deeaaeee79fd30564545a2874dff: https://zoom.us/privacy @ 2023-08-12
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diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 1336b87..85915fe 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: June 30, 2023
+Last updated: August 11, 2023
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).
@@ -29,42 +29,40 @@ Contact Information: Contact information added by accounts and/or their users to
Settings: Information associated with the preferences and settings on a Zoom account or user profile, which may include audio and video settings, recording file location, screen sharing settings, and other settings and configuration information.
Registration Information: Information provided when registering for a Zoom meeting, webinar, Zoom Room, or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
Device Information: Information about the computers, phones, and other devices used when interacting with Zoom products and services, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
-Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features: Content generated in meetings, webinars, or messages that are hosted on Zoom products and services, which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services.
-
+Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features: Content generated in meetings, webinars, or messages that are hosted on Zoom products and services (“Customer Content”), which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Customer Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services. As referenced below, Zoom employees do not access or use Customer Content without the authorization of the hosting account owner, or as required for legal, safety, or security reasons.
Usage Information Regarding Meetings, Webinars, Messaging, Collaborative Features and the Website: Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features including Zoom’s website’s virtual chat feature, and whether or not the person signed up for a Zoom product or service.
Limited Information from Zoom Email and Calendar Services: “Zoom Email” refers to Zoom’s native email service and emails sent from Zoom’s native email service. Zoom Email is designed to be end-to-end encrypted by Zoom by default for emails sent and received directly between active Zoom Email users. Support for end-to-end encryption requires Zoom Email users to have added a device to their Zoom Email account with the associated email address and to use a supported Zoom client. When an email is end-to-end encrypted, only the users, and, depending on their settings, account owners, or designated account administrators control the encryption key and therefore access to the email content, including body text, subject line, attachments and custom labels applied to messages by users in their inboxes. Emails sent to or received from non-Zoom Email users are encrypted after the email is sent or received from Zoom’s servers, if the Zoom Email user chooses to send them with encryption. In all cases, Zoom does have access to email metadata used for basic email delivery—specifically, email addresses in the from, to, cc, and bcc fields, time, mimeID, and the number and size of attachments. From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.
-Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access this content, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like ZoomIQ, Zoom may collect or process email information, including email content, headers and metadata, from such third-party services in order to provide services requested by the account and to improve the product.
+Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access the contents of third-party-service email or calendar entries, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their licensed end users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like Zoom IQ, Zoom may collect or process Customer Content and email information, including email content, headers and metadata, from such third-party services.
Communications with Zoom: Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, and other inquiries.
-Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners who deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
+Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners that deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
In certain jurisdictions, some of the personal data Zoom receives may be considered sensitive. Please see “California & Other U.S. State Privacy Rights” for more information.
How Do We Use Personal Data?
-Zoom employees do not access meeting, webinar, messaging or email content (specifically, audio, video, files, in-meeting whiteboards, messaging or email contents), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards), unless authorized by an account owner, or as required for legal, safety, or security reasons, as discussed below, and where technically feasible. Zoom uses personal data to conduct the following activities:
+Zoom employees do not access or use Customer Content including meeting, webinar, messaging, or email content (specifically, audio, video, files, in-meeting whiteboards, messaging, or email contents), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards), unless authorized by the account owner hosting the Zoom product or service where the Customer Content was generated, or as required for legal, safety, or security reasons. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party artificial intelligence models.
-Provide Zoom Products and Services: To provide and develop products and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
-Advanced Voice and Video Features: If you elect to use certain video features, if available, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, is not used to identify you, and is only used to generate the selected effects. If certain other features are enabled, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
-Intelligent Features: Zoom provides intelligent features and products, such as Zoom IQ or other tools to recommend chat, email or other content, that may use artificial intelligence, machine learning, or other technology to analyze and process your content and personal data to develop, provide and improve intelligent features and products.
-Product Research and Development: To develop, test, and improve Zoom products and services, including, for example, content-related features (such as background and other filters), and to troubleshoot products and services.
+As discussed below, and where technically feasible., Zoom uses personal data to conduct the following activities:
-Marketing, Promotions, and Third-Party Advertising: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use meeting, webinar, or messaging content (specifically, audio, video, files shared, in-meeting whiteboards, and messages), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards) for any marketing or promotions.
-Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services.
+Provide Zoom Products and Services: To provide and develop products and services to account owners, their licensed end users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationships and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
+Advanced Audio and Video Features: If you elect to turn on certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects. If certain other features are enabled by the account owner hosting a Zoom product or service, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+If you elect to turn on personalized audio isolation, software on your device will capture and analyze a clip of your audio from meetings you join to create an Audio Signature used to differentiate your voice from, and suppress background noise in, meetings you join. Zoom does not receive or retain the clip or Audio Signature, which stays on your device and is only used for noise suppression in meetings you join. You may delete the Audio Signature from your device through your Zoom app settings.
+Intelligent Features: If enabled by the account owner, Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom IQ or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
+Product Research and Development: If authorized by any applicable customer settings, to develop, test, and improve Zoom products and services, and to troubleshoot products and services. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party artificial intelligence models.
+Marketing and Promotions: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use Customer Content for any marketing or promotions.
+Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services. Zoom uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose detecting and preventing violations of our terms or policies and illegal or other harmful activity.
Communicate with You: We use personal data (including contact information) to communicate with you about Zoom products and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, protect you, us, and others from fraudulent, malicious, deceptive, abusive, or unlawful activities, and to enforce or investigate potential violations of our Terms of Service or policies.
-
-Zoom uses advanced tools to automatically scan content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose of developing, providing, and improving products and services, and detecting and preventing violations of our terms or policies and illegal or other harmful activity. Zoom employees may access such content where required for legal, safety, or security reasons or where authorized by an account owner.
-
How Do We Share Personal Data?
Zoom provides personal data to third parties only with consent or in one of the following circumstances (subject to your prior consent where required under applicable law):
Resellers: If an account owner licensed or purchased Zoom products and services from a third-party reseller of Zoom products and services, the reseller may be able to access personal data and content for users, including meetings, webinars, and messages hosted by the account owner.
-Vendors: Zoom works with third-party service providers to provide, support, and improve Zoom products and services and technical infrastructure, and for business services such as payment processing, including in relation to purchases made through the Zoom App Marketplace. Zoom may also work with third-party service providers to provide advertisements and business analytics regarding Zoom products and services. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Zoom or as required by law. Zoom may integrate third-party technology to provide advanced features, such as Apple’s TrueDepth technology, to process information on your device about face or hand dimensions and gestures to provide video effects. This information is processed on your device, and such information is neither received nor stored by either the third party, or Zoom.
+Vendors: Zoom works with third-party service providers to provide, support, and improve Zoom products and services and technical infrastructure, and for business services such as payment processing, including in relation to purchases made through the Zoom App Marketplace. Zoom may also work with third-party service providers to provide advertisements and business analytics regarding Zoom products and services. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Zoom or as required by law. Zoom may integrate third-party technology to provide advanced features, such as Apple’s TrueDepth technology, to process information on your device about your face or hand dimensions and gestures to provide video effects. This information is processed on your device, and such information is neither received nor stored by either the third party, or Zoom.
For Legal Reasons: Zoom may share personal data as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; (4) meet our corporate and social responsibility commitments; (5) protect our and our customers’ rights and property; and (6) resolve disputes and enforce agreements.
@@ -78,10 +76,7 @@ Who Can See, Share, and Process My Personal Data When I Join Meetings and Use Ot
When you send messages or join meetings and webinars on Zoom, other people and organizations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:
-Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account and unlicensed participants) to meetings or webinars hosted on their account.
-Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or Zoom Team Chat messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the users they designate can access personal data for participants who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:
-
-
+Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account and unlicensed participants) to meetings or webinars hosted on their account. Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or Zoom Team Chat messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the users they designate can access personal data for participants who join meetings and webinars on their account or send messages to users on their account. Account owners may also be able to determine what information Zoom and others can access and use. Specifically, account owners may have access to:
Account Usage:
Product Usage: Information about how users and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether their users viewed or downloaded a recording, how long participants participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
@@ -107,7 +102,7 @@ Livestreams: Meeting and webinar hosts can choose to livestream to a third-party
Apps and Integrations:
Account owners can choose to add Zoom-developed apps and third-party apps to their account and the Zoom products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific Zoom and third-party apps, including in meetings, webinars, and chats hosted on their account.
Account owners can also choose to integrate other content from third-party services– such as third-party email communications on their corporate account – to apps and services that they use, such as Zoom IQ for Sales (that provides insights and business analytics related to businesses when they use Zoom products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
-Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or third-party emails that have been shared with the app.
+Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations, including Zoom-developed apps, approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or third-party emails that have been shared with the app.
Other participants in the meeting may be able to see the app that you are using in a meeting, if the app is receiving content (including audio and video) from the meeting.
Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom products from a third-party app.
Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.
66b612588773c9c0b7f0f8ffac7e0b7f779497b5: https://zoom.us/privacy @ 2023-09-09
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 85915fe..5e50f04 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -33,7 +33,7 @@ Content and Context from Meetings, Webinars, Messaging, and Other Collaborative
Usage Information Regarding Meetings, Webinars, Messaging, Collaborative Features and the Website: Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features including Zoom’s website’s virtual chat feature, and whether or not the person signed up for a Zoom product or service.
Limited Information from Zoom Email and Calendar Services: “Zoom Email” refers to Zoom’s native email service and emails sent from Zoom’s native email service. Zoom Email is designed to be end-to-end encrypted by Zoom by default for emails sent and received directly between active Zoom Email users. Support for end-to-end encryption requires Zoom Email users to have added a device to their Zoom Email account with the associated email address and to use a supported Zoom client. When an email is end-to-end encrypted, only the users, and, depending on their settings, account owners, or designated account administrators control the encryption key and therefore access to the email content, including body text, subject line, attachments and custom labels applied to messages by users in their inboxes. Emails sent to or received from non-Zoom Email users are encrypted after the email is sent or received from Zoom’s servers, if the Zoom Email user chooses to send them with encryption. In all cases, Zoom does have access to email metadata used for basic email delivery—specifically, email addresses in the from, to, cc, and bcc fields, time, mimeID, and the number and size of attachments. From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.
-Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access the contents of third-party-service email or calendar entries, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their licensed end users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like Zoom IQ, Zoom may collect or process Customer Content and email information, including email content, headers and metadata, from such third-party services.
+Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access the contents of third-party-service email or calendar entries, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their licensed end users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like Zoom Revenue Accelerator Zoom may collect or process Customer Content and email information, including email content, headers and metadata, from such third-party services.
Communications with Zoom: Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, and other inquiries.
Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners that deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
@@ -50,7 +50,9 @@ Provide Zoom Products and Services: To provide and develop products and services
Advanced Audio and Video Features: If you elect to turn on certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects. If certain other features are enabled by the account owner hosting a Zoom product or service, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
If you elect to turn on personalized audio isolation, software on your device will capture and analyze a clip of your audio from meetings you join to create an Audio Signature used to differentiate your voice from, and suppress background noise in, meetings you join. Zoom does not receive or retain the clip or Audio Signature, which stays on your device and is only used for noise suppression in meetings you join. You may delete the Audio Signature from your device through your Zoom app settings.
-Intelligent Features: If enabled by the account owner, Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom IQ or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
+
+
+Intelligent Features: If enabled by the account owner, Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom AI Companion or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
Product Research and Development: If authorized by any applicable customer settings, to develop, test, and improve Zoom products and services, and to troubleshoot products and services. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party artificial intelligence models.
Marketing and Promotions: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use Customer Content for any marketing or promotions.
Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services. Zoom uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose detecting and preventing violations of our terms or policies and illegal or other harmful activity.
@@ -101,7 +103,7 @@ Livestreams: Meeting and webinar hosts can choose to livestream to a third-party
Apps and Integrations:
Account owners can choose to add Zoom-developed apps and third-party apps to their account and the Zoom products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific Zoom and third-party apps, including in meetings, webinars, and chats hosted on their account.
-Account owners can also choose to integrate other content from third-party services– such as third-party email communications on their corporate account – to apps and services that they use, such as Zoom IQ for Sales (that provides insights and business analytics related to businesses when they use Zoom products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Account owners can also choose to integrate other content from third-party services– such as third-party email communications on their corporate account – to apps and services that they use, such as Zoom Revenue Accelerator (that provides insights and business analytics related to businesses when they use Zoom products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations, including Zoom-developed apps, approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or third-party emails that have been shared with the app.
Other participants in the meeting may be able to see the app that you are using in a meeting, if the app is receiving content (including audio and video) from the meeting.
Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom products from a third-party app.
@@ -226,7 +228,7 @@ Under some U.S. state laws, including the California Consumer Privacy Act of 201
Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data, and obtain the personal data in a portable and, to the extent technically feasible, readily usable format;
Delete personal data under certain circumstances;
Correct personal data under certain circumstances; and
-Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Cookies Settings link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
+Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Cookies SettingsYour Privacy Choices link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
Appeal a denial of your request. Some states provide additional rights to their residents. If we decline to process your request, you may have the right to appeal our decision. You can do so by replying directly to our denial or emailing privacy@zoom.us.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.
0ae8153ef05e29eaa5a110a0647cbccfde1329c3: https://zoom.us/privacy @ 2023-10-21
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 5e50f04..c219d5d 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -249,4 +249,8 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
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a97f9ba177a173d25cc6f4d7ddb9636c7eb76bc7: https://zoom.us/privacy @ 2023-10-28
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index c219d5d..5e50f04 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -249,8 +249,4 @@ California Civil Code Section 1798.83, also known as “Shine The Light” law,
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
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a397b3f668ebd009dc32809f1f29f0fb8068df48: https://zoom.us/privacy @ 2023-12-02
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 5e50f04..69360b9 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: August 11, 2023
+Last updated: December 1, 2023
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).
@@ -24,18 +24,15 @@ Personal data is any information from or about an identified or identifiable per
Account Information: Information associated with an account that licenses Zoom products and services, which may include administrator name, contact information, account ID, billing and transaction information, and account plan information.
Profile and Participant Information: Information associated with the Zoom profile of a user who uses Zoom products and services under a licensed account or that is provided by an unlicensed participant joining a meeting, which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.
-
-Contact Information: Contact information added by accounts and/or their users to create contact lists on Zoom products and services, which may include contact information a user integrates from a third-party app, or provided by users to process referral invitations.
+Contact Information: Contact information added by accounts and/or their licensed end users to create contact lists on Zoom products and services, which may include contact information a user integrates from a third-party app, or provided by users to process referral invitations.
Settings: Information associated with the preferences and settings on a Zoom account or user profile, which may include audio and video settings, recording file location, screen sharing settings, and other settings and configuration information.
Registration Information: Information provided when registering for a Zoom meeting, webinar, Zoom Room, or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
Device Information: Information about the computers, phones, and other devices used when interacting with Zoom products and services, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
-Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features: Content generated in meetings, webinars, or messages that are hosted on Zoom products and services (“Customer Content”), which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Customer Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services. As referenced below, Zoom employees do not access or use Customer Content without the authorization of the hosting account owner, or as required for legal, safety, or security reasons.
+Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features: Content generated in meetings, webinars, or messages that are hosted on Zoom products and services (“Customer Content”), which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, responses to account owner / host-sponsored post-meeting or webinar feedback requests, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Customer Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services. As referenced below, Zoom employees do not access or use Customer Content without the authorization of the hosting account owner, or as required for legal, safety, or security reasons.
Usage Information Regarding Meetings, Webinars, Messaging, Collaborative Features and the Website: Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features including Zoom’s website’s virtual chat feature, and whether or not the person signed up for a Zoom product or service.
-
Limited Information from Zoom Email and Calendar Services: “Zoom Email” refers to Zoom’s native email service and emails sent from Zoom’s native email service. Zoom Email is designed to be end-to-end encrypted by Zoom by default for emails sent and received directly between active Zoom Email users. Support for end-to-end encryption requires Zoom Email users to have added a device to their Zoom Email account with the associated email address and to use a supported Zoom client. When an email is end-to-end encrypted, only the users, and, depending on their settings, account owners, or designated account administrators control the encryption key and therefore access to the email content, including body text, subject line, attachments and custom labels applied to messages by users in their inboxes. Emails sent to or received from non-Zoom Email users are encrypted after the email is sent or received from Zoom’s servers, if the Zoom Email user chooses to send them with encryption. In all cases, Zoom does have access to email metadata used for basic email delivery—specifically, email addresses in the from, to, cc, and bcc fields, time, mimeID, and the number and size of attachments. From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.
-Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access the contents of third-party-service email or calendar entries, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their licensed end users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like Zoom Revenue Accelerator Zoom may collect or process Customer Content and email information, including email content, headers and metadata, from such third-party services.
-Communications with Zoom: Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, and other inquiries.
-
+Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access the contents of third-party-service email or calendar entries, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their licensed end users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like Zoom Revenue Accelerator, Zoom may collect or process Customer Content and email information, including email content, headers and metadata, from such third-party services.
+Communications with Zoom: Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, feedback provided by users to Zoom about Zoom’s products and services (which is owned by Zoom), and other inquiries. .
Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners that deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
In certain jurisdictions, some of the personal data Zoom receives may be considered sensitive. Please see “California & Other U.S. State Privacy Rights” for more information.
@@ -44,34 +41,26 @@ How Do We Use Personal Data?
Zoom employees do not access or use Customer Content including meeting, webinar, messaging, or email content (specifically, audio, video, files, in-meeting whiteboards, messaging, or email contents), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards), unless authorized by the account owner hosting the Zoom product or service where the Customer Content was generated, or as required for legal, safety, or security reasons. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party artificial intelligence models.
-As discussed below, and where technically feasible., Zoom uses personal data to conduct the following activities:
+As discussed below, and where technically feasible, Zoom uses personal data to conduct the following activities:
-Provide Zoom Products and Services: To provide and develop products and services to account owners, their licensed end users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts or their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, at the direction of the account owner or their users. We also use personal data to manage our relationships and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
-Advanced Audio and Video Features: If you elect to turn on certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects. If certain other features are enabled by the account owner hosting a Zoom product or service, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Provide Zoom Products and Services: To provide products and services to account owners, their licensed end users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts of their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, including information you provide through Zoom’s website’s virtual chat feature, at the direction of the account owner or their users. We also use personal data to manage our relationships and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
+Advanced Audio and Video Features: If you elect to turn on certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects. If certain other features are enabled by the account owner hosting a Zoom product or service, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
If you elect to turn on personalized audio isolation, software on your device will capture and analyze a clip of your audio from meetings you join to create an Audio Signature used to differentiate your voice from, and suppress background noise in, meetings you join. Zoom does not receive or retain the clip or Audio Signature, which stays on your device and is only used for noise suppression in meetings you join. You may delete the Audio Signature from your device through your Zoom app settings.
-
-
-
-Intelligent Features: If enabled by the account owner, Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom AI Companion or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
-Product Research and Development: If authorized by any applicable customer settings, to develop, test, and improve Zoom products and services, and to troubleshoot products and services. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party artificial intelligence models.
+Intelligent Features: If enabled by the account owner, Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom AI or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
+Product Research and Development: If authorized by any applicable settings, to develop, test, and improve Zoom products and services, and to troubleshoot products and services. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models.
Marketing and Promotions: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use Customer Content for any marketing or promotions.
-Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services. Zoom uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose detecting and preventing violations of our terms or policies and illegal or other harmful activity.
-Communicate with You: We use personal data (including contact information) to communicate with you about Zoom products and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
+Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services. Zoom uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose detecting and preventing violations of our terms or policies and illegal or other harmful activity.
+Communicate with You: We use personal data (including contact information, and information you provide through Zoom’s website’s virtual chat feature, including the content of the messages) to communicate with you about Zoom products and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, protect you, us, and others from fraudulent, malicious, deceptive, abusive, or unlawful activities, and to enforce or investigate potential violations of our Terms of Service or policies.
How Do We Share Personal Data?
Zoom provides personal data to third parties only with consent or in one of the following circumstances (subject to your prior consent where required under applicable law):
Resellers: If an account owner licensed or purchased Zoom products and services from a third-party reseller of Zoom products and services, the reseller may be able to access personal data and content for users, including meetings, webinars, and messages hosted by the account owner.
-
Vendors: Zoom works with third-party service providers to provide, support, and improve Zoom products and services and technical infrastructure, and for business services such as payment processing, including in relation to purchases made through the Zoom App Marketplace. Zoom may also work with third-party service providers to provide advertisements and business analytics regarding Zoom products and services. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Zoom or as required by law. Zoom may integrate third-party technology to provide advanced features, such as Apple’s TrueDepth technology, to process information on your device about your face or hand dimensions and gestures to provide video effects. This information is processed on your device, and such information is neither received nor stored by either the third party, or Zoom.
-
For Legal Reasons: Zoom may share personal data as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; (4) meet our corporate and social responsibility commitments; (5) protect our and our customers’ rights and property; and (6) resolve disputes and enforce agreements.
-
Marketing, Advertising, and Analytics Partners: Zoom uses third-party marketing, advertising, and analytics providers: to provide statistics and analysis about how people are using Zoom products and services, including our website; and to provide advertising and marketing for Zoom products and services, including targeted advertising based on your use of our website. These third-party partners may receive information about your activities on Zoom’s website through third-party cookies placed on Zoom’s website. To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool, available in Cookies Settings. Where required by law, Zoom will first obtain your consent before engaging in the marketing or advertising activities described.
-
Corporate Affiliates: Zoom shares personal information with corporate affiliates, such as Zoom Voice Communications, Inc., to provide integrated and consistent experiences across Zoom products and services (such as enabling an account owner or their user to integrate a Zoom Phone call into a meeting) and to detect, investigate, and prevent fraud, abuse, and threats to public safety.
-
Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Zoom’s business or assets, including in connection with bankruptcy or similar proceedings.
Third-Party Developers: If you purchase a third-party app or integration from the Zoom App Marketplace, Zoom may share information about the purchase with the third-party developer, to provide the app or integration.
Who Can See, Share, and Process My Personal Data When I Join Meetings and Use Other Zoom Products and Services?
@@ -80,11 +69,11 @@ When you send messages or join meetings and webinars on Zoom, other people and o
Account Owner: An account owner is the organization or individual that signs up for a Zoom account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with Zoom, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account and unlicensed participants) to meetings or webinars hosted on their account. Zoom gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or Zoom Team Chat messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the users they designate can access personal data for participants who join meetings and webinars on their account or send messages to users on their account. Account owners may also be able to determine what information Zoom and others can access and use. Specifically, account owners may have access to:
Account Usage:
-Product Usage: Information about how users and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether their users viewed or downloaded a recording, how long participants participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
+Product Usage: Information about how users and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether their users viewed or downloaded a recording, how long participants participated in their meetings, the time a message was sent, information about Zoom Phone integrations, and other usage information and feedback metrics.
Participant List: Information about the participants in a Zoom meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
Registration Information: Information provided during registration for a webinar, meeting, Zoom Room, or recording hosted by the account.
-Zoom Team Chat and Out-of-Meeting Collaborations: If enabled on their account, account owners and those they authorize can see information about who sent and received Zoom Team Chat messages, including synced in-meeting messages (e.g., from a dedicated meeting group chat that is synced with Zoom Team Chat), to users on their account, along with information about the message (for example, date and time, and number of members or participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account (including from in-meeting chat where dedicated meeting group chats are enabled), unless the account owner has enabled Advanced Chat Encryption. Depending on their settings, account owners and those they authorize may also see the content shared through collaborative features, including whiteboards, files, and images shared in Zoom Team Chat.
-In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
+Zoom Team Chat and Out-of-Meeting Collaborations: If enabled on their account, account owners and those they authorize can see information about who sent and received Zoom Team Chat messages, including synced in-meeting messages (e.g., from a dedicated meeting group chat that is synced with Zoom Team Chat), to users on their account, along with information about the message (for example, date and time, and number of members or participants). Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account (including from in-meeting chat where dedicated meeting group chats are enabled), unless the account owner has enabled Advanced Chat Encryption. Depending on their settings, account owners and those they authorize may also see the content shared through collaborative features, including whiteboards, files, and images shared in Zoom Team Chat.
+In-Meeting/Webinar Messages: Depending on their settings, account owners can see sender and receiver information, along with the content of messages sent to and from users on their account, in the following circumstances:
Messages sent to Everyone in a meeting that is recorded
Messages sent to the meeting group chat in a meeting when a dedicated meeting group chat is enabled
Messages sent to panelists in a webinar that is recorded
@@ -92,16 +81,13 @@ Messages sent in dedicated meeting group chats in Team Chat
Direct messages if the account owner has enabled archiving
If a participant in a meeting is subject to archiving, their account owner will have access to messages sent to Everyone in the meeting, as well as direct messages sent to that participant. If a participant who is a member of a dedicated meeting group chat is subject to archiving, the member’s account owner will have access to the meeting group chat messages, as well as direct messages sent to that member. If a guest in a meeting with a dedicated meeting group chat is subject to archiving, the guest’s account owner will have access to messages sent to the meeting group chat, as well as direct messages sent to that guest.
Recordings: Account owners can watch the content of recordings of meetings and webinars hosted on their account. They can also view, share, and enable advanced features for transcripts of meeting audio.
-Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
-Zoom Email and Zoom Calendar Content: Depending on their settings, account owners, and designated account administrators, can access email and calendar content sent to and from users on their Zoom Email or Zoom Calendar accounts, even if those Zoom Emails are encrypted.
+Polling, Q&A, and Feedback: Account owners can see information about who provided responses to their polls, Q&A, or post-meeting or webinar feedback requests, including name and contact information, together with the responses or feedback, unless responses are submitted anonymously.
+Zoom Email and Zoom Calendar Content: Depending on their settings,account owners, and designated account administrators, can access email and calendar content sent to and from users on theirZoom Email or Zoom Calendar accounts, even if those Zoom Emails are encrypted.
Meeting Hosts, Participants, and Invitees: Meeting hosts, participants, and invitees may be able to see your email, display name, profile picture, and presence status, including in Zoom meetings and in Zoom’s native calendar service. Meeting hosts, participants, and invitees can also see and (depending on the account owner’s settings) record, save, and share meeting content, audio transcripts, messages sent to Everyone, messages sent to meeting group chats (where enabled, and whether sent in Team Chat or in-meeting), or messages sent to them directly, and files, whiteboards or other information shared with them (including during a meeting, or through a dedicated meeting group chat). Meeting hosts may also share chat transcripts to Zoom Team Chat, depending on their account owner’s settings. Meeting hosts may also be able to see responses to Q&A and polls generated during the meeting.
-
Zoom Email, Calendar and Zoom Team Chat Recipients: Recipients of Zoom Emails and Zoom Calendar invites can see, save, and share your email and calendar content with others, including by sharing emails to Zoom Team Chat. If a recipient shares encrypted content with others, for example, by sharing an encrypted Zoom Email to Zoom Team Chat, or forwarding an encrypted Zoom Email to a third-party recipient without a Zoom Email account, the shared or forwarded content will not be end-to-end encrypted by Zoom. Those with access to your device and login credentials may be able to see, save and share your email and calendar contents on that device. Recipients of Zoom Team Chats can see your messages, reactions, emojis, and related content, including content from Zoom Emails, Zoom Calendar, and emails from third-party services integrated in the Zoom client, that you or a third-party choose to share to Zoom Team Chat, and in-meeting messages that participants send that are synced with Zoom Team Chat through dedicated meeting group chats. Depending on the account owner’s settings, Zoom Team Chat recipients may record, save, or share your messages.
Webinar Panelists and Attendees: Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees. If an attendee agrees to become a panelist during a webinar, they may be visible to other attendees, depending on settings. Panelists and attendees may be able to see the name of a participant who asks a question during a Q&A, along with their question, unless the participant submits the question anonymously.
-
Livestreams: Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
-
-Apps and Integrations:
+Apps and Integrations:
Account owners can choose to add Zoom-developed apps and third-party apps to their account and the Zoom products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific Zoom and third-party apps, including in meetings, webinars, and chats hosted on their account.
Account owners can also choose to integrate other content from third-party services– such as third-party email communications on their corporate account – to apps and services that they use, such as Zoom Revenue Accelerator (that provides insights and business analytics related to businesses when they use Zoom products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations, including Zoom-developed apps, approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or third-party emails that have been shared with the app.
@@ -111,9 +97,11 @@ Personal information shared by account owners and users with third-party apps an
Privacy Rights and Choices
Marketing Communications
-If you don’t want to learn about products and services we or our partners offer, you can opt-out of marketing communications in the communication sent to you (for example, via email or SMS), or by emailing privacy@zoom.us. Not all of our communications are for marketing, and you’ll continue to receive messages related to your products and services, such as bills, transactional notices, or customer service.
+
+If you don’t want to learn about products and services we or our partners offer, you can opt-out of marketing communications in the communication sent to you (for example, via email or SMS), or by emailing privacy@zoom.us. Not all of our communications are for marketing, and you’ll continue to receive messages related to your products and services, such as bills, transactional notices, or customer service. Zoom will not share any mobile data originating from you through a text messaging campaign except with your consent or as necessary to provide you communications about our services or services that you requested.
Data Rights
+
If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California or another U.S. state with an applicable privacy law, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
Inform you of what personal data we have about you that is under our control;
@@ -131,7 +119,7 @@ For educational organizations that use Zoom products and services to provide edu
How to Contact Us
-To exercise your rights, please click here. If you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@zoom.us.
+To exercise your rights, please click here. If you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@zoom.us.
You can also contact us by writing to the following address:
@@ -142,14 +130,14 @@ San Jose, CA 95113
Or to our representative in the EU or UK:
-Lionheart Squared Ltd
+Lionheart Squared (Europe) Limited
Attn: Data Privacy
2 Pembroke House
Upper Pembroke Street 28-32
Dublin
DO2 EK84
Republic of lreland
-email: zoom@LionheartSquared.eu
+email: zoom@LionheartSquared.eu
Lionheart Squared Limited
Attn: Data Privacy
@@ -159,9 +147,9 @@ Fordingbridge
Hampshire
SP6 1QX
United Kingdom
-Contact: zoom@LionheartSquared.co.uk
+Contact: zoom@LionheartSquared.co.uk
-You can contact our Data Protection Officer by sending an email to privacy@zoom.us.
+You can contact our Data Protection Officer by sending an email to privacy@zoom.us.
Retention
@@ -185,7 +173,7 @@ Right to object to processing: In certain circumstances, you have the right to r
Right to rectification: You have the right to require us to correct any inaccurate or incomplete personal data;
Right to restrict processing: You have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).
-To exercise your rights, please click here. If you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
+To exercise your rights, please click here. If you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.
@@ -196,11 +184,9 @@ We only use your information in a lawful, transparent, and fair manner. Dependin
As necessary for our contract: When we enter into a contract directly with you, we process your personal data on the basis of our contract in order to prepare and enter into the contract, as well as to perform and manage our contract (i.e., providing Zoom products and services, features and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, and manage our relationship and contract, including billing, compliance with contractual obligations, and related administration). If we do not process your personal data for these purposes, we may not be able to provide you with all products and services;
Consistent with specific revocable consents: We rely on your prior consent in order to utilize cookies to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage. You have the right to withdraw your consent at any time by visiting our cookie management tool, available Cookies Settings;
As necessary to comply with our legal obligations: We process your personal data to comply with the legal obligations to which we are subject for the purposes of compliance with EEA laws, regulations, codes of practice, guidelines, or rules applicable to us, and for responses to requests from, and other communications with, competent EEA public, governmental, judicial, or other regulatory authorities. This includes detecting, investigating, preventing, and stopping fraudulent, harmful, unauthorized, or illegal activity (“fraud and abuse detection”) and compliance with privacy laws;
-
-To protect your vital interests or those of others :We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
+To protect your vital interests or those of others: We process certain personal data in order to protect vital interests for the purpose of detecting and preventing illicit activities that impact vital interests and public safety, including child sexual abuse material; and
As necessary for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data: We process your personal data based on such legitimate interests to (i) enter and perform the contract with the account owner and/or reseller providing you with the products and services (which includes billing, compliance with contractual obligations, and related administration and support); (ii) develop, test, and improve our products and services and troubleshoot products and services; (iii) ensure authentication, integrity, security, and safety of accounts, activity, and products and services, including detect and prevent malicious conduct and violations of our terms and policies, prevent or investigate bad or unsafe experiences, and address security threats; (iv) send marketing communications, advertising, and promotions related to the products and services; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines, or rules applicable to us and respond to requests from, and other communications with, competent non-EEA public, governmental, judicial, or other regulatory authorities, as well as meet our corporate and social responsibility commitments, protect our rights and property and the ones of our customers, resolve disputes, and enforce agreements.
-
International Data Transfers
Zoom operates globally, which means personal data may be transferred, stored (for example, in a data center), and processed outside of the country or region where it was initially collected where Zoom or its service providers have customers or facilities – including in countries where meeting participants or account owners hosting meetings or webinars that you participate in or receiving messages that you send are based.
@@ -209,13 +195,21 @@ Therefore, by using Zoom products and services or providing personal data for an
We protect your personal data in accordance with this Privacy Statement wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws. Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. Please contact us if you would like further information in that respect.
+Zoom complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Zoom has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Zoom has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
+
+In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Zoom commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Zoom at: privacy@zoom.us.
+
+Zoom Video Communications, Inc., Zoom Voice Communications, Inc., and Solvvy, Inc., are adhering to the DPF Principles. The Federal Trade Commission has jurisdiction over Zoom’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).
+
+If third-party agents process personal data on our behalf in a manner inconsistent with the DPF Principles, we remain liable unless we prove we are not responsible for the event giving rise to any damages. If you have a question or complaint related to our compliance with the DPF Principles, please contact us as indicated at the bottom of this privacy statement. For any complaints related to the DPF that cannot be resolved with us directly, you may refer the matter to Lionheart Squared (Europe) Limited, an independent dispute resolution body, at https://www.lionheartsquared.eu/irms/. Under limited circumstances and after other available dispute resolution mechanisms have been exhausted, binding arbitration is available to address certain residual complaints under the DPF not resolved by other means.
+
California & Other U.S. States Notice at Collection
-Categories of Personal Information Zoom Receives: Zoom may collect, or process on behalf of our customers, the following categories of personal data, as described above, in the “What Personal Data Do We Receive?” section: identifiers (such as in Account Information, Profile and Participant Information, Contact Information, and Registration Information), financial account information (such as in Account Information); commercial information (such as in Account Information); internet or other electronic network activity information (such as Device Information, Usage Information Regarding Meetings, Webinars, Message, Collaborative Features, and the Website, and Limited Information from Zoom Email and Calendar Services); audio, electronic, and visual information (such as in Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features) education information such as from university customers; inferences we derive from the preceding or other information we collect; and sensitive personal information (such as certain categories in Account Information, Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features.
+Categories of Personal Information Zoom Receives: Zoom may collect, or process on behalf of our customers, the following categories of personal data, as described above, in the “What Personal Data Do We Receive?”; section: identifiers (such as in Account Information, Profile and Participant Information, Contact Information, and Registration Information), financial account information (such as in Account Information); commercial information (such as in Account Information); internet or other electronic network activity information (such as Device Information, Usage Information Regarding Meetings, Webinars, Message, Collaborative Features, and the Website, and Limited Information from Zoom Email and Calendar Services); audio, electronic, and visual information (such as in Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features) education information such as from university customers; inferences we derive from the preceding or other information we collect; and sensitive personal information (such as certain categories in Account Information, Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features.
-Sources: We receive information from sources as described in the “What Personal Data Do We Receive?” section, including: from you (including through your use of our products and services); from partners; from customers; and from publicly available sources. We collect education information from schools that use our services. Please see our Children’s Educational Privacy Statement for more information.
+Sources: We receive information from sources as described in the “What Personal Data Do We Receive?”; section, including: from you (including through your use of our products and services); from partners; from customers; and from publicly available sources. We collect education information from schools that use our services. Please see our Children’s Educational Privacy Statement for more information.
-Zoom’s business and commercial purposes for use: Zoom uses personal data for the following business and commercial purposes: to provide Zoom Products and Services; for Product Research and Development; for Marketing and Promotions (Zoom does not use meeting, webinar, or messaging content, or any content generated or shared as part of other collaborative features for any marketing or promotions); Authentication, Integrity, Security, and Safety; to Communicate with You; and for Legal Reasons. For more information, please see “How We Share Personal Data?” Categories of third parties to whom we disclose Personal Information for business purposes are described in “How We Share Personal Data?”
+Zoom’s business and commercial purposes for use: Zoom uses personal data for the following business and commercial purposes: to provide Zoom Products and Services; for Product Research and Development; for Marketing and Promotions (Zoom does not use meeting, webinar, or messaging content, or any content generated or shared as part of other collaborative features for any marketing or promotions); Authentication, Integrity, Security, and Safety; to Communicate with You; and for Legal Reasons. For more information, please see “Data We Process & How We Use It.”; Categories of third parties to whom we disclose Personal Information for business purposes are described in “How Do We Share Personal Data?”;
Zoom may permit advertising and analytics services that are intended to deliver advertising to you and/or analyze your interactions, based on your interactions with our website or app which may constitute a “sale” or “sharing” of data for targeted advertising purposes under certain state privacy laws. See “California & Other U.S. State Privacy Rights” for more information regarding your right to opt-out.
@@ -226,16 +220,16 @@ California & Other U.S. State Privacy Rights
Under some U.S. state laws, including the California Consumer Privacy Act of 2018 (as amended by the California Consumer Privacy Rights Act) (CCPA), residents may have a right to:
Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data, and obtain the personal data in a portable and, to the extent technically feasible, readily usable format;
-Delete personal data under certain circumstances;
-Correct personal data under certain circumstances; and
-Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Cookies SettingsYour Privacy Choices link, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
+Delete personal data under certain circumstances;
+Correct personal data under certain circumstances; and
+Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Cookies Settings, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
Appeal a denial of your request. Some states provide additional rights to their residents. If we decline to process your request, you may have the right to appeal our decision. You can do so by replying directly to our denial or emailing privacy@zoom.us.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.
Sensitive Information. Zoom receives information that may be considered sensitive under some state laws, such as certain Account Information (e.g., financial information, log-in information) , certain Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features and certain Limited Information from Zoom Email and Calendar Services (e.g., messaging content in cases described herein) Zoom processes sensitive personal information to provide Zoom products and services, for product research and development, for authentication, integrity, security, and safety reasons, to communicate with you, for legal reasons, and with your consent. Zoom does not use or disclose sensitive personal information (as defined under CCPA) for purposes of inferring characteristics about a consumer, or in any way that would require Zoom to provide a right to limit under the CCPA. Under certain laws, residents may also be permitted to opt out of certain profiling relating to automated processing analyzing certain categories of an individual’s information that would produce a legal or similarly significant effect. Zoom does not engage in this type of profiling of individuals.
-To exercise your rights, please click here or call +1-888-799-0566. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
+To exercise your rights, please click here. California residents may also call +1-888-799-9666. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to a total of 90 days) in writing.
@@ -245,7 +239,7 @@ To see our Disclosure of Privacy Rights Requests, please click here.
California’s Shine the Light Law
-California Civil Code Section 1798.83, also known as “Shine The Light” law, permits California residents to annually request information regarding the disclosure of your Personal Information (if any) to third parties for the third parties’ direct marketing purposes in the preceding calendar year. We do not share Personal Information with third parties for the third parties’ direct marketing purposes.
+Under California’s Shine the Light law, you may also ask companies with whom you have formed a business relationship primarily for personal, family or household purposes to provide the names of third parties to which they have disclosed certain personal information (as defined under the Shine the Light law) during the preceding calendar year for their own direct marketing purposes and the categories of personal information disclosed. You may send us requests for this information to privacy@zoom.us. In your request, you must include the statement “Shine the Light Request,” and provide your first and last name and mailing address and certify that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency. Please note that we will not accept requests via telephone, mail, or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Changes to This Privacy Statement
a5c5d952916e5bcc0eedfb939e16d2c67f2c6581: https://zoom.us/privacy @ 2024-01-13
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 69360b9..e74a548 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -2,9 +2,7 @@ Zoom Privacy Statement
Last updated: December 1, 2023
-This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).
-
-California residents, please see our California Privacy Notice at Collection, and California & Other U.S. State Privacy Rights sections.
+This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).California residents, please see our California Privacy Notice at Collection, and California & Other U.S. State Privacy Rights sections.
What Personal Data Do We Receive?
How Do We Use Personal Data?
@@ -32,7 +30,7 @@ Content and Context from Meetings, Webinars, Messaging, and Other Collaborative
Usage Information Regarding Meetings, Webinars, Messaging, Collaborative Features and the Website: Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features including Zoom’s website’s virtual chat feature, and whether or not the person signed up for a Zoom product or service.
Limited Information from Zoom Email and Calendar Services: “Zoom Email” refers to Zoom’s native email service and emails sent from Zoom’s native email service. Zoom Email is designed to be end-to-end encrypted by Zoom by default for emails sent and received directly between active Zoom Email users. Support for end-to-end encryption requires Zoom Email users to have added a device to their Zoom Email account with the associated email address and to use a supported Zoom client. When an email is end-to-end encrypted, only the users, and, depending on their settings, account owners, or designated account administrators control the encryption key and therefore access to the email content, including body text, subject line, attachments and custom labels applied to messages by users in their inboxes. Emails sent to or received from non-Zoom Email users are encrypted after the email is sent or received from Zoom’s servers, if the Zoom Email user chooses to send them with encryption. In all cases, Zoom does have access to email metadata used for basic email delivery—specifically, email addresses in the from, to, cc, and bcc fields, time, mimeID, and the number and size of attachments. From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.
Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access the contents of third-party-service email or calendar entries, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their licensed end users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like Zoom Revenue Accelerator, Zoom may collect or process Customer Content and email information, including email content, headers and metadata, from such third-party services.
-Communications with Zoom: Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, feedback provided by users to Zoom about Zoom’s products and services (which is owned by Zoom), and other inquiries. .
+Communications with Zoom: Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, feedback provided by users to Zoom about Zoom’s products and services (which is owned by Zoom), and other inquiries. .
Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners that deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
In certain jurisdictions, some of the personal data Zoom receives may be considered sensitive. Please see “California & Other U.S. State Privacy Rights” for more information.
@@ -44,7 +42,7 @@ Zoom employees do not access or use Customer Content including meeting, webinar,
As discussed below, and where technically feasible, Zoom uses personal data to conduct the following activities:
Provide Zoom Products and Services: To provide products and services to account owners, their licensed end users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts of their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, including information you provide through Zoom’s website’s virtual chat feature, at the direction of the account owner or their users. We also use personal data to manage our relationships and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
-Advanced Audio and Video Features: If you elect to turn on certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects. If certain other features are enabled by the account owner hosting a Zoom product or service, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
+Advanced Audio and Video Features: If you elect to turn on certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects. If certain other features are enabled by the account owner hosting a Zoom product or service, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
If you elect to turn on personalized audio isolation, software on your device will capture and analyze a clip of your audio from meetings you join to create an Audio Signature used to differentiate your voice from, and suppress background noise in, meetings you join. Zoom does not receive or retain the clip or Audio Signature, which stays on your device and is only used for noise suppression in meetings you join. You may delete the Audio Signature from your device through your Zoom app settings.
Intelligent Features: If enabled by the account owner, Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom AI or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
Product Research and Development: If authorized by any applicable settings, to develop, test, and improve Zoom products and services, and to troubleshoot products and services. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models.
@@ -197,17 +195,21 @@ We protect your personal data in accordance with this Privacy Statement wherever
Zoom complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Zoom has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Zoom has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
-In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Zoom commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Zoom at: privacy@zoom.us.
+In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Zoom commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Zoom at: privacy@zoom.us.
+
+In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Zoom commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
Zoom Video Communications, Inc., Zoom Voice Communications, Inc., and Solvvy, Inc., are adhering to the DPF Principles. The Federal Trade Commission has jurisdiction over Zoom’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).
-If third-party agents process personal data on our behalf in a manner inconsistent with the DPF Principles, we remain liable unless we prove we are not responsible for the event giving rise to any damages. If you have a question or complaint related to our compliance with the DPF Principles, please contact us as indicated at the bottom of this privacy statement. For any complaints related to the DPF that cannot be resolved with us directly, you may refer the matter to Lionheart Squared (Europe) Limited, an independent dispute resolution body, at https://www.lionheartsquared.eu/irms/. Under limited circumstances and after other available dispute resolution mechanisms have been exhausted, binding arbitration is available to address certain residual complaints under the DPF not resolved by other means.
+If third-party agents process personal data on our behalf in a manner inconsistent with the DPF Principles, we remain liable unless we prove we are not responsible for the event giving rise to any damages. If you have a question or complaint related to our compliance with the DPF Principles, please contact us as indicated at the bottom of this privacy statement.
+
+Under limited circumstances and after other available dispute resolution mechanisms have been exhausted, binding arbitration is available to address certain residual complaints under the DPF not resolved by other means.
California & Other U.S. States Notice at Collection
Categories of Personal Information Zoom Receives: Zoom may collect, or process on behalf of our customers, the following categories of personal data, as described above, in the “What Personal Data Do We Receive?”; section: identifiers (such as in Account Information, Profile and Participant Information, Contact Information, and Registration Information), financial account information (such as in Account Information); commercial information (such as in Account Information); internet or other electronic network activity information (such as Device Information, Usage Information Regarding Meetings, Webinars, Message, Collaborative Features, and the Website, and Limited Information from Zoom Email and Calendar Services); audio, electronic, and visual information (such as in Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features) education information such as from university customers; inferences we derive from the preceding or other information we collect; and sensitive personal information (such as certain categories in Account Information, Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features.
-Sources: We receive information from sources as described in the “What Personal Data Do We Receive?”; section, including: from you (including through your use of our products and services); from partners; from customers; and from publicly available sources. We collect education information from schools that use our services. Please see our Children’s Educational Privacy Statement for more information.
+Sources: We receive information from sources as described in the “What Personal Data Do We Receive?”; section, including: from you (including through your use of our products and services); from partners; from customers; and from publicly available sources. We collect education information from schools that use our services. Please see our Children’s Educational Privacy Statement for more information.
Zoom’s business and commercial purposes for use: Zoom uses personal data for the following business and commercial purposes: to provide Zoom Products and Services; for Product Research and Development; for Marketing and Promotions (Zoom does not use meeting, webinar, or messaging content, or any content generated or shared as part of other collaborative features for any marketing or promotions); Authentication, Integrity, Security, and Safety; to Communicate with You; and for Legal Reasons. For more information, please see “Data We Process & How We Use It.”; Categories of third parties to whom we disclose Personal Information for business purposes are described in “How Do We Share Personal Data?”;
@@ -220,9 +222,9 @@ California & Other U.S. State Privacy Rights
Under some U.S. state laws, including the California Consumer Privacy Act of 2018 (as amended by the California Consumer Privacy Rights Act) (CCPA), residents may have a right to:
Access the categories and specific pieces of personal data Zoom has collected, the categories of sources from which the personal data is collected, the business purpose(s) for collecting the personal data, and the categories of third parties with whom Zoom has shared personal data, and obtain the personal data in a portable and, to the extent technically feasible, readily usable format;
-Delete personal data under certain circumstances;
-Correct personal data under certain circumstances; and
-Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Cookies Settings, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
+Delete personal data under certain circumstances;
+Correct personal data under certain circumstances; and
+Opt out of the “sale” of personal data or “sharing” of personal data for targeted advertising purposes. We do not sell your personal data in the conventional sense. However, like many companies, we may use advertising and analytics services that are intended to analyze your interactions with our website or app, based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising). You can get more information and opt out of the use of cookies and other trackers on our website and app by clicking the Cookies SettingsYour Privacy Choices, also on our homepage, and setting your preferences. You will need to set your preferences from each device and each web browser from which you wish to opt out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-select your preferred settings. California and Connecticut residents may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use. Zoom does not have actual knowledge that it “sells” or “shares” the personal information of consumers under 16 years of age.
Appeal a denial of your request. Some states provide additional rights to their residents. If we decline to process your request, you may have the right to appeal our decision. You can do so by replying directly to our denial or emailing privacy@zoom.us.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.
671fbc8b7aa4b02fcdf606e9fbae19e9de54fd0b: https://zoom.us/privacy @ 2024-04-13
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index e74a548..547e373 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: December 1, 2023
+Last updated: March 17, 2024
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).California residents, please see our California Privacy Notice at Collection, and California & Other U.S. State Privacy Rights sections.
@@ -30,7 +30,7 @@ Content and Context from Meetings, Webinars, Messaging, and Other Collaborative
Usage Information Regarding Meetings, Webinars, Messaging, Collaborative Features and the Website: Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features including Zoom’s website’s virtual chat feature, and whether or not the person signed up for a Zoom product or service.
Limited Information from Zoom Email and Calendar Services: “Zoom Email” refers to Zoom’s native email service and emails sent from Zoom’s native email service. Zoom Email is designed to be end-to-end encrypted by Zoom by default for emails sent and received directly between active Zoom Email users. Support for end-to-end encryption requires Zoom Email users to have added a device to their Zoom Email account with the associated email address and to use a supported Zoom client. When an email is end-to-end encrypted, only the users, and, depending on their settings, account owners, or designated account administrators control the encryption key and therefore access to the email content, including body text, subject line, attachments and custom labels applied to messages by users in their inboxes. Emails sent to or received from non-Zoom Email users are encrypted after the email is sent or received from Zoom’s servers, if the Zoom Email user chooses to send them with encryption. In all cases, Zoom does have access to email metadata used for basic email delivery—specifically, email addresses in the from, to, cc, and bcc fields, time, mimeID, and the number and size of attachments. From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.
Content from Third-Party Integrations: Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access the contents of third-party-service email or calendar entries, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their licensed end users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like Zoom Revenue Accelerator, Zoom may collect or process Customer Content and email information, including email content, headers and metadata, from such third-party services.
-Communications with Zoom: Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, feedback provided by users to Zoom about Zoom’s products and services (which is owned by Zoom), and other inquiries. .
+Communications with Zoom: Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, feedback provided by users to Zoom about Zoom’s products and services (which is owned by Zoom), and other inquiries.
Information from Partners: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners that deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
In certain jurisdictions, some of the personal data Zoom receives may be considered sensitive. Please see “California & Other U.S. State Privacy Rights” for more information.
@@ -42,11 +42,11 @@ Zoom employees do not access or use Customer Content including meeting, webinar,
As discussed below, and where technically feasible, Zoom uses personal data to conduct the following activities:
Provide Zoom Products and Services: To provide products and services to account owners, their licensed end users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts of their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, including information you provide through Zoom’s website’s virtual chat feature, at the direction of the account owner or their users. We also use personal data to manage our relationships and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
-Advanced Audio and Video Features: If you elect to turn on certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects. If certain other features are enabled by the account owner hosting a Zoom product or service, such as transcription generation for recordings, Zoom may use technology that analyzes the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
-If you elect to turn on personalized audio isolation, software on your device will capture and analyze a clip of your audio from meetings you join to create an Audio Signature used to differentiate your voice from, and suppress background noise in, meetings you join. Zoom does not receive or retain the clip or Audio Signature, which stays on your device and is only used for noise suppression in meetings you join. You may delete the Audio Signature from your device through your Zoom app settings.
+Local Device Video Features: If you elect to enable certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects.
+Enhanced Audio Features: If you elect to enable enhanced audio features and provide the requisite consent, if available in your area, Zoom may analyze your voice and create a voiceprint to enhance your audio quality (such as suppressing background noise). Zoom may generate your voiceprint from a recording of your voice (if you upload it for this purpose) and/or from meetings that you participate in, but only if you enable enhanced audio features. Zoom will store and use your voiceprint and reference audio recording for these purposes while you have features that use your voiceprint enabled. You can disable these features and delete this data any time in your Settings. We will retain this data until and unless you choose to disable these features and delete this data or for up to three years after you last interact with Zoom.
Intelligent Features: If enabled by the account owner, Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom AI or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
Product Research and Development: If authorized by any applicable settings, to develop, test, and improve Zoom products and services, and to troubleshoot products and services. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models.
-Marketing and Promotions: To permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use Customer Content for any marketing or promotions.
+Marketing and Promotions: If authorized by any applicable settings, to permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use Customer Content for any marketing or promotions.
Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services. Zoom uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose detecting and preventing violations of our terms or policies and illegal or other harmful activity.
Communicate with You: We use personal data (including contact information, and information you provide through Zoom’s website’s virtual chat feature, including the content of the messages) to communicate with you about Zoom products and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, protect you, us, and others from fraudulent, malicious, deceptive, abusive, or unlawful activities, and to enforce or investigate potential violations of our Terms of Service or policies.
@@ -229,9 +229,9 @@ Appeal a denial of your request. Some states provide additional rights to their
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.
-Sensitive Information. Zoom receives information that may be considered sensitive under some state laws, such as certain Account Information (e.g., financial information, log-in information) , certain Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features and certain Limited Information from Zoom Email and Calendar Services (e.g., messaging content in cases described herein) Zoom processes sensitive personal information to provide Zoom products and services, for product research and development, for authentication, integrity, security, and safety reasons, to communicate with you, for legal reasons, and with your consent. Zoom does not use or disclose sensitive personal information (as defined under CCPA) for purposes of inferring characteristics about a consumer, or in any way that would require Zoom to provide a right to limit under the CCPA. Under certain laws, residents may also be permitted to opt out of certain profiling relating to automated processing analyzing certain categories of an individual’s information that would produce a legal or similarly significant effect. Zoom does not engage in this type of profiling of individuals.
+Sensitive Information. Zoom receives information that may be considered sensitive under some state laws, such as certain Account Information (e.g., financial information, log-in information), certain Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features and certain Limited Information from Zoom Email and Calendar Services (e.g., messaging content in cases described in this statement) as well as voiceprints if you choose to enable certain features and provide the requisite consent. Zoom processes sensitive personal information to provide Zoom products and services, for product research and development, for authentication, integrity, security, and safety reasons, to communicate with you, for legal reasons, and with your consent. Zoom does not use or disclose sensitive personal information (as defined under CCPA) for purposes of inferring characteristics about a consumer, or in any way that would require Zoom to provide a right to limit under the CCPA. Under certain laws, residents may also be permitted to opt out of certain profiling relating to automated processing analyzing certain categories of an individual’s information that would produce a legal or similarly significant effect. Zoom does not engage in this type of profiling of individuals.
-To exercise your rights, please click here. California residents may also call +1-888-799-9666. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
+To exercise your rights, please click here. California residents may also call +1-888-799-0566. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to a total of 90 days) in writing.
1e9a67189372527bcec61df80939bfc2cbbc52b8: https://zoom.us/privacy @ 2024-05-11
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 547e373..7a79efe 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -245,4 +245,8 @@ Under California’s Shine the Light law, you may also ask companies with whom y
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file
bc78618e78903c596f55ed9cf006def2453c6a2c: https://zoom.us/privacy @ 2024-05-18
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 7a79efe..547e373 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -245,8 +245,4 @@ Under California’s Shine the Light law, you may also ask companies with whom y
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
\ No newline at end of file
56671c8c65cb7c3cf13ee4ce71da086983942008: https://zoom.us/privacy @ 2024-07-20
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 547e3730..7e231771 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: March 17, 2024
+Last updated: July 19, 2024
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).California residents, please see our California Privacy Notice at Collection, and California & Other U.S. State Privacy Rights sections.
@@ -44,7 +44,7 @@ As discussed below, and where technically feasible, Zoom uses personal data to c
Provide Zoom Products and Services: To provide products and services to account owners, their licensed end users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts of their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, including information you provide through Zoom’s website’s virtual chat feature, at the direction of the account owner or their users. We also use personal data to manage our relationships and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
Local Device Video Features: If you elect to enable certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects.
Enhanced Audio Features: If you elect to enable enhanced audio features and provide the requisite consent, if available in your area, Zoom may analyze your voice and create a voiceprint to enhance your audio quality (such as suppressing background noise). Zoom may generate your voiceprint from a recording of your voice (if you upload it for this purpose) and/or from meetings that you participate in, but only if you enable enhanced audio features. Zoom will store and use your voiceprint and reference audio recording for these purposes while you have features that use your voiceprint enabled. You can disable these features and delete this data any time in your Settings. We will retain this data until and unless you choose to disable these features and delete this data or for up to three years after you last interact with Zoom.
-Intelligent Features: If enabled by the account owner, Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom AI or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
+Intelligent Features: Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom AI or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
Product Research and Development: If authorized by any applicable settings, to develop, test, and improve Zoom products and services, and to troubleshoot products and services. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models.
Marketing and Promotions: If authorized by any applicable settings, to permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use Customer Content for any marketing or promotions.
Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services. Zoom uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose detecting and preventing violations of our terms or policies and illegal or other harmful activity.
@@ -245,4 +245,12 @@ Under California’s Shine the Light law, you may also ask companies with whom y
Changes to This Privacy Statement
-We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
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+We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top and an Update Note at the bottom. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
+
+Privacy Statement Update Notes (July 19, 2024):
+
+Updates to How do We Use Personal Data section to modify language about how Intelligent Features are enabled. To help our customers more easily find and access Zoom AI Companion capabilities, we removed one of the two steps required to turn on AI Companion. Beginning July 21, 2024, AI Companion features are enabled by default for select accounts subscribing to our Pro or Business license package. Users will still take the step of choosing when to use these features, including in meetings they host, and Administrators continue to have the ability to turn these features off.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
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9ea3147c40036d12d97ecf175ddfc927753b01e8: https://zoom.us/privacy @ 2024-07-27
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 7e23177..64d9aaa 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -249,8 +249,4 @@ We may update this Privacy Statement periodically to account for changes in our
Privacy Statement Update Notes (July 19, 2024):
-Updates to How do We Use Personal Data section to modify language about how Intelligent Features are enabled. To help our customers more easily find and access Zoom AI Companion capabilities, we removed one of the two steps required to turn on AI Companion. Beginning July 21, 2024, AI Companion features are enabled by default for select accounts subscribing to our Pro or Business license package. Users will still take the step of choosing when to use these features, including in meetings they host, and Administrators continue to have the ability to turn these features off.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
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+Updates to How do We Use Personal Data section to modify language about how Intelligent Features are enabled. To help our customers more easily find and access Zoom AI Companion capabilities, we removed one of the two steps required to turn on AI Companion. Beginning July 21, 2024, AI Companion features are enabled by default for select accounts subscribing to our Pro or Business license package. Users will still take the step of choosing when to use these features, including in meetings they host, and Administrators continue to have the ability to turn these features off.
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1a59bd6cb5e4a639eee346b811c9810f408d18e5: https://zoom.us/privacy @ 2024-08-10
difference captured:
diff --git a/zoom.us/privacy.md b/zoom.us/privacy.md
index 64d9aaa..ef03714 100644
--- a/zoom.us/privacy.md
+++ b/zoom.us/privacy.md
@@ -1,6 +1,6 @@
Zoom Privacy Statement
-Last updated: July 19, 2024
+Last updated: August 2, 2024
This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Video Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).California residents, please see our California Privacy Notice at Collection, and California & Other U.S. State Privacy Rights sections.
@@ -43,7 +43,8 @@ As discussed below, and where technically feasible, Zoom uses personal data to c
Provide Zoom Products and Services: To provide products and services to account owners, their licensed end users, and those they invite to join meetings and webinars hosted on their accounts, including to customize Zoom products and services and recommendations for accounts of their users. Zoom also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, messages, or Zoom Emails to recipients when users send or receive invitations, messages, or Zoom Emails using Zoom products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, including information you provide through Zoom’s website’s virtual chat feature, at the direction of the account owner or their users. We also use personal data to manage our relationships and contracts with account owners and others, including billing, compliance with contractual obligations, facilitating payment to third-party developers in relation to purchases made through the Zoom App Marketplace, and related administration.
Local Device Video Features: If you elect to enable certain video features, if available in your area, such as filters, studio effects, avatars, and gestures, information about your movements or the positioning of your face or hands may be processed on your device to apply the selected features. Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects.
-Enhanced Audio Features: If you elect to enable enhanced audio features and provide the requisite consent, if available in your area, Zoom may analyze your voice and create a voiceprint to enhance your audio quality (such as suppressing background noise). Zoom may generate your voiceprint from a recording of your voice (if you upload it for this purpose) and/or from meetings that you participate in, but only if you enable enhanced audio features. Zoom will store and use your voiceprint and reference audio recording for these purposes while you have features that use your voiceprint enabled. You can disable these features and delete this data any time in your Settings. We will retain this data until and unless you choose to disable these features and delete this data or for up to three years after you last interact with Zoom.
+Enhanced Video Features: If your account owner or administrator and you elect to enable “automatic smart name tags,” and you provide the requisite consent and a reference photo, Zoom may analyze your facial geometry and features from the reference photo you submit and video from the Zoom Room to identify you and tag you by name in the Zoom Room during your meeting. Zoom will store and use your reference photo and data about your facial geometry and features for this purpose while your account owner or administrator and you have this feature enabled. You can disable the automatic smart name tags feature and delete this data any time in your Settings. Zoom will retain this data for this purpose until and unless you choose to delete this data or for up to three years after your last interaction with Zoom.
+Enhanced Audio Features: If you elect to enable enhanced audio features and provide the requisite consent, if available in your area, Zoom may analyze your voice and create a voiceprint to enhance your audio quality (such as suppressing background noise). Zoom may generate your voiceprint from a recording of your voice (if you upload it for this purpose) and/or from meetings that you participate in, but only if you enable enhanced audio features. Zoom will store and use your voiceprint and reference audio recording for these purposes while you have features that use your voiceprint enabled. You can disable these features and delete this data any time in your Settings. Zoom will retain this data for this purpose until and unless you choose to disable these features and delete this data or for up to three years after your last interaction with Zoom.
Intelligent Features: Zoom provides intelligent features and products to its customers, their licensed end users and guests, such as Zoom AI or other tools to recommend chat, email or other content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide the intelligent features.
Product Research and Development: If authorized by any applicable settings, to develop, test, and improve Zoom products and services, and to troubleshoot products and services. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models.
Marketing and Promotions: If authorized by any applicable settings, to permit Zoom and/or its third party marketing partners to market, advertise, and promote Zoom products and services, including based on your product usage, information we receive from third-party partners, information you provide to process referral invitations, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use this information to provide advertisements to you relating to Zoom products and services or to engage third party partners to analyze your interactions on our website or app or to deliver advertising to you. Zoom does not use Customer Content for any marketing or promotions.
@@ -229,7 +230,7 @@ Appeal a denial of your request. Some states provide additional rights to their
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.
-Sensitive Information. Zoom receives information that may be considered sensitive under some state laws, such as certain Account Information (e.g., financial information, log-in information), certain Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features and certain Limited Information from Zoom Email and Calendar Services (e.g., messaging content in cases described in this statement) as well as voiceprints if you choose to enable certain features and provide the requisite consent. Zoom processes sensitive personal information to provide Zoom products and services, for product research and development, for authentication, integrity, security, and safety reasons, to communicate with you, for legal reasons, and with your consent. Zoom does not use or disclose sensitive personal information (as defined under CCPA) for purposes of inferring characteristics about a consumer, or in any way that would require Zoom to provide a right to limit under the CCPA. Under certain laws, residents may also be permitted to opt out of certain profiling relating to automated processing analyzing certain categories of an individual’s information that would produce a legal or similarly significant effect. Zoom does not engage in this type of profiling of individuals.
+Sensitive Information. Zoom receives information that may be considered sensitive under some state laws, such as certain Account Information (e.g., financial information, log-in information), certain Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features and certain Limited Information from Zoom Email and Calendar Services (e.g., messaging content in cases described in this statement) as well as voiceprints and facial geometry, if you choose to enable certain features and provide the requisite consent. Zoom processes sensitive personal information to provide Zoom products and services, for product research and development, for authentication, integrity, security, and safety reasons, to communicate with you, for legal reasons, and with your consent. Zoom does not use or disclose sensitive personal information (as defined under CCPA) for purposes of inferring characteristics about a consumer, or in any way that would require Zoom to provide a right to limit under the CCPA. Under certain laws, residents may also be permitted to opt out of certain profiling relating to automated processing analyzing certain categories of an individual’s information that would produce a legal or similarly significant effect. Zoom does not engage in this type of profiling of individuals.
To exercise your rights, please click here. California residents may also call +1-888-799-0566. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
@@ -247,6 +248,6 @@ Changes to This Privacy Statement
We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a “Last Updated” date at the top and an Update Note at the bottom. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.
-Privacy Statement Update Notes (July 19, 2024):
+Privacy Statement Update Notes (August 2, 2024):
-Updates to How do We Use Personal Data section to modify language about how Intelligent Features are enabled. To help our customers more easily find and access Zoom AI Companion capabilities, we removed one of the two steps required to turn on AI Companion. Beginning July 21, 2024, AI Companion features are enabled by default for select accounts subscribing to our Pro or Business license package. Users will still take the step of choosing when to use these features, including in meetings they host, and Administrators continue to have the ability to turn these features off.
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+Updates to describe the processing of personal data related to enhanced audio and video features.
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Tracking updates of zoom.us