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ministryofjustice / analytical-platform

Analytical Platform • This repository is defined and managed in Terraform
https://docs.analytical-platform.service.justice.gov.uk
MIT License
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🎨 Service Design: Map QuickSight UI Journey for Authors, Data Admins and AP Admins #3121

Closed julialawrence closed 6 months ago

julialawrence commented 9 months ago

User Story

As a… Service Designer, I would like to map out a user journey for different types of QuickSight users and their customers, that integrates into our current Control Panel user flow in a way that makes it easy and intuitive for users to get QS access, access QS service and grant and remove user access So that… When it comes time to implement changes into the Control Panel to enable QS use, the users will have the easiest experience using the new tool. Additionally, this work can be applied more broadly across multiple dashboarding offerings.

Value / Purpose

AP Users are familiar with how Control Panel works and user flows in it, so we want to make this offering as cognitively easy for them to take up as possible.

Useful Contacts

alex-vonfeldmann

User Types

AP Users and their customers

Hypothesis

If we make the uptake as easy as possible, we can encourage users to use our MI/BI tools instead of creating a new RShiny apps where it fits the needs of their project

Proposal

  1. Set up a demo of current functionality
  2. Doument current user flow including things outside the Control Panel
  3. Propose a user journey for the team to adopt
  4. Jointly review findings from #3061 and integrate the user journey to agree next steps.

Additional Information

QuickSight imposes certain constraints in design and implementation which might impact the user journey but as far as practicable, we want to make using the service as easy as possible.

Definition of Done

alex-vonfeldmann commented 9 months ago

Draft of relevant user types to be considered in the pilot is here, needs reviewing: https://docs.google.com/document/d/1wts7BitMZcVhGg2BKkoEPpTsLnAQOEWs5ydSiJFQiyw/edit?usp=sharing

alex-vonfeldmann commented 9 months ago

Draft user experience for the pilot, needs reviewing: https://docs.google.com/document/d/1gLD0VtfH-pZBXwrtNTniPbpGtsmn8oVBaSoZfVPsdQ0/edit

Gary-H9 commented 9 months ago

Meeting with Alex tomorrow (13th Feb)

jacobwoffenden commented 9 months ago

Meeting happened, this work is being paused pending technical assessment by @ministryofjustice/analytical-platform

github-actions[bot] commented 6 months ago

This issue is being marked as stale because it has been open for 60 days with no activity. Remove stale label or comment to keep the issue open.

github-actions[bot] commented 6 months ago

This issue is being closed because it has been open for a further 7 days with no activity. If this is still a valid issue, please reopen it, Thank you!