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ministryofjustice / analytics-platform

Parent repository for the MOJ Analytics Platform
MIT License
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App "grey screens", due to missing redirect http->https #55

Closed davidread closed 6 years ago

davidread commented 6 years ago

What happened?

Raw reports

TH: now my app has successfully deployed and loads, but grey-screens immediately http://occupeye-shiny-app.apps.alpha.mojanalytics.xyz/

MF: Have you tried https? just tried it and seemed to work for me

Digested

User opens the app in their browser and all they see is a grey screen.

I think they may have copy and pasted the domain from the concourse build logs e.g. Your webapp will be available shortly at pq-tool.apps.alpha.mojanalytics.xyz and that defaults to http which doesn't work. And the redirect to https is broken.

Should check it opens ok from cpanel or via the invite email.

Reports:

Cause

Related to the NLB switch

Workaround

Manually adjust the URL from http to https

Steps to reproduce the problem

tbc

Expected behaviour

davidread commented 6 years ago

Another message seen when this is the problem (accessing R): "Network Access Message: The page cannot be displayed"

davidread commented 6 years ago

https redirect is fixed now