Create Python script to pull data from Google Sheets

[andyrogers1973]

Using the Google Sheets API it is possible to use Python to pull data out of the Support Requests spreadsheet and report the findings into the operations-engineering-team Slack channel.

This issue is to:

• Create a Python script in GitHub (Operations Engineering repo) that can pull out a table of data
• Format the required data into a readable format
• Publish the Support Request data on a daily basis into the team Slack channel

This will provide a convenient, clean and automated process for reporting Support Request stats. For this process to work we will require a Google Sheets API authentication token, which is being investigated first.

[andyrogers1973]

Currently we cannot secure a license to use the API. This may change with the move to MS365, so will investigate further at a later date.