minvws / nl-covid19-notification-app-android

Android sources for the Dutch Covid19 Notification App
European Union Public License 1.2
163 stars 25 forks source link

App closes directly after open #39

Closed Sauwerd closed 4 years ago

Sauwerd commented 4 years ago

Describe the bug, issue or concern

Android app closes instantly after open, displaying very shortly 'Coronamelder stopt steeds'. (nov. 3)

To Reproduce

Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior

A clear and concise description of what you expected to happen.

Screenshots

If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

Smartphone (please complete the following information):

Additional context

Add any other context about the problem here.

Governance

hvisser commented 4 years ago

Can you please add more details? What phone, version of Android and if you are using a custom rom?

Sauwerd commented 4 years ago

Galaxy J3 Pro model: SM-J330G/DS Android vs 9 Not aware of custom version

hvisser commented 4 years ago

Can you try "force stopping" the app and then open it again? And as a last resort try uninstall and install the app again? This sounds like a known issue that should be fixed in the next version.

Sauwerd commented 4 years ago

Uninstall and then reinstall did do the trick. Issue closed.