minvws / nl-covid19-notification-app-android

Android sources for the Dutch Covid19 Notification App
European Union Public License 1.2
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No notification after exposure match #47

Closed dylansealy closed 3 years ago

dylansealy commented 3 years ago

Describe the bug, issue or concern

I had an old notification from 16 days ago that I deleted in the app. After a few hours I heard from someone that she had received a notification, so I checked in the app, but I didn't receive one. However, on further inspection I saw in the COVID-19 Exposure Notifications settings that there was a match in one of the exposure checks.

To Reproduce

  1. Delete an old notification in the app.
  2. Receive a match in an exposure check.
  3. Don't receive a notification in the app.

Expected behaviour

I expected that I would receive a notification in the app.

Smartphone (please complete the following information):

Governance

lpappalettera commented 3 years ago

Thanks for your report! A match in the Exposure Notification settings doesn't always result in a in app notification. It can also be a low risk exposure. Duration/distance are playing a role here. If you've been exposed to someone for a short period of time, this can lead to a match but won't trigger a notification.

Not sure if that's the case here. We will have a look to see if we can reproduce it / see any issues.