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miroapp / sketch_plugin

https://miro.com
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Login problem #1

Open avicentec opened 7 years ago

avicentec commented 7 years ago

I can not login from sketch, after I type my e-mail and password it takes a long time to load, freezes the program, and when it comes back shows the error message:

"Please check your internet connection and retry"

But it is not a problem with my internet connection, since I tried it in two different networks

RealtimeBoard commented 7 years ago

@avicentec It’s most likely that the Sketch plugin is blocked by firewall software. Could you please check enable this software and try again. Please, let us know if this helps!

avicentec commented 7 years ago

How do I do this?

I am not sure that there is a firewall block, because the other 10 plugins are working

chloecberger commented 6 years ago

@RealtimeBoard I am having the same problem stated above. Can you please advise on how to troubleshoot? Thanks