Viewing a single issue does not work - the windows stays grayed out / disabled

[borekb]

When I click on a title of a single issue, it should open a popup with the issue details. Instead, this happens:

This happens to me in both Firefox 46.0b5 and Chrome 49.

[borekb]

The gear icon next to the checkmark in the top left corner keeps spinning BTW, if that's any clue.

[mirekm]

The trouble is that we still can't reproduce it. Do you mind to have a look into your browser's console and see if there are any errors?

[borekb]

There's one error:

build.fb2bf3fa20d72cd9.js:41 Uncaught TypeError: Cannot read property 'getName' of undefined

[borekb]

In Firefox, it started working. In Chrome, it still doesn't. Maybe some caching issues, I don't know.

[mirekm]

Thank you for additional information Borek. We've just deployed a possible fix. Please let us know if the problem still exists.

[borekb]

Strangely enough, it works fine on one of our boards and still fails on another. The only difference I can tell is the number of issues – the board where it works has relatively small amount of issues, the board where it fails is bigger.

Specifically, it works on https://overv.io/workspace/borekb/delightful-shrew/board/ (private repo) and does not work on https://overv.io/workspace/JanVoracek/cautious-tarsier/ (private repo too).

[mirekm]

Strange indeed. We still struggle to reproduce the problem. Could you please send us the (unfolded) error stack from console?

[borekb]

Here it is:

build.6bedf41a70e2c8e3.js:41 Uncaught TypeError: Cannot read property 'getName' of undefined(anonymous function) @ build.6bedf41a70e2c8e3.js:41
at @ build.6bedf41a70e2c8e3.js:26
Zi @ build.6bedf41a70e2c8e3.js:27
n.getStatusLabels @ build.6bedf41a70e2c8e3.js:41
t.initialize @ build.6bedf41a70e2c8e3.js:214
t.View @ build.6bedf41a70e2c8e3.js:35
t @ build.6bedf41a70e2c8e3.js:45
t @ build.6bedf41a70e2c8e3.js:78
t @ build.6bedf41a70e2c8e3.js:78
t @ build.6bedf41a70e2c8e3.js:78
t @ build.6bedf41a70e2c8e3.js:160
t @ build.6bedf41a70e2c8e3.js:160
t @ build.6bedf41a70e2c8e3.js:213
t @ build.6bedf41a70e2c8e3.js:213
t @ build.6bedf41a70e2c8e3.js:213
t @ build.6bedf41a70e2c8e3.js:214
t.build @ build.6bedf41a70e2c8e3.js:212
t.render @ build.6bedf41a70e2c8e3.js:78
t.buildHelp @ build.6bedf41a70e2c8e3.js:212
t.build @ build.6bedf41a70e2c8e3.js:159
t.build @ build.6bedf41a70e2c8e3.js:212
t.render @ build.6bedf41a70e2c8e3.js:78
t.render @ build.6bedf41a70e2c8e3.js:79
t.onLoad @ build.6bedf41a70e2c8e3.js:79
t._success @ build.6bedf41a70e2c8e3.js:79
(anonymous function) @ build.6bedf41a70e2c8e3.js:78
u @ build.6bedf41a70e2c8e3.js:24
p.add @ build.6bedf41a70e2c8e3.js:24
t.load @ build.6bedf41a70e2c8e3.js:79
t.initialize @ build.6bedf41a70e2c8e3.js:79
t.initialize @ build.6bedf41a70e2c8e3.js:159
t.View @ build.6bedf41a70e2c8e3.js:35
t @ build.6bedf41a70e2c8e3.js:45
t @ build.6bedf41a70e2c8e3.js:78
t @ build.6bedf41a70e2c8e3.js:78
t @ build.6bedf41a70e2c8e3.js:78
t @ build.6bedf41a70e2c8e3.js:79
t @ build.6bedf41a70e2c8e3.js:159
t @ build.6bedf41a70e2c8e3.js:212
t.showTicket @ build.6bedf41a70e2c8e3.js:211
t.navigate @ build.6bedf41a70e2c8e3.js:211
(anonymous function) @ build.6bedf41a70e2c8e3.js:26
(anonymous function) @ build.6bedf41a70e2c8e3.js:26

[borekb]

@mirekm I've added you to the VP repo so that you can try the board yourself, possibly with a non-minified JS. https://overv.io/workspace/JanVoracek/cautious-tarsier

[mirekm]

Once again thank you for helping us resolve this issue @borekb. The problem lied in removed archive label. The appropriate fix addressing this issue has been deployed. Archive label is used for marking finalized and closed issues that no longer need to appear in overv.io.

[borekb]

Thank you!

BTW I was always wondering about the Archive label. We usually don't want to worry about the closed issues anymore so manually going through them and assigning an Archive label isn't something we would be keen to do. I think overv.io already limits the number of displayed closed issues to something reasonable, which seems perfectly fine to us.