Missing avatars and responses

[WimStienstra]

Hello,

I am trying to integrate my dialogflow bot into our website by using one of your applications, but I am running into different problems.

• I am getting double responses. • The bot’s logo is not showing up. • Lastly it takes enormously long to get a response and sometimes doesn’t get any response.

I hope you can help me fix these problems or maybe you know what can cause these.

To be clear I tried the df-btn script, dialogflow-web-v2 and the source: https://jipsnel-assistant.ui.dialogflow.cloud.ushakov.co/ (It is a dutch bot tho, so that might give a problem for you to test it?)

[mishushakov]

Hey, i'm here to help

1. Play around with "Platform" setting in Dialogflow Gateway Dashboard
2. I know. Quick fix may be, to change

<img v-if="app.avatarUri" class="app-icon" :alt="app.displayName" :src="app.avatarUri”>

to:

<img v-if="app.avatarUri" class="app-icon" :alt="app.displayName" :src="'https://storage.googleapis.com/cloudprod-apiai/‘ + app.avatarUri">

in src/Components/Partials/TopHead.vue

3. Haven't heard of that one yet. Which browser and OS are you using?

Thanks

[WimStienstra]

Hello,

Yea the first 2 problems got fixed. Thx, could the icon fix be added as default or?

I am using Windows 10 with Chrome. The response time has been reduced with the 1 response.

edit: the response still sometimes takes too long that it looked like it crashed.

[alasdair-at-flasher]

I'm seeing issue 3 too. I'm also using Windows 10 with Chrome.

It's like the input is never sent, though the empty speech bubbles blink.

Firebase logs - I'm using internal webhook for fulfillment - show the request was never received.

If I send another question or repeat the initial one, it comes back to life.

I also get frequent "Aw snap" errors from Chrome reutrning cards with images, though thismay be due to the image size.

Is there any logging available while running npm run serve?

[mishushakov]

Yeah, let's see what i can do. I could maybe add an option to Dialogflow Gateway, that disables the Realtime backend, the clients will fallback to HTTP instead

[mishushakov]

Added the avatars issue to Google's Issue Tracker: https://issuetracker.google.com/issues/147386023

[mishushakov]

Avatars fixed, missing responses in progress...

[mishushakov]

Temporary fix is to terminate WSS connection on the Client paste this in the created() in App.vue:

this.client.wss_connection = null

Example on RunKit:

[mishushakov]

Ok, i've fixed connection problems, in future versions, Realtime API will be optional, Enterprise Edition also has functionality to disable it server-side

thanks