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Lato font does not display some letters in IE 9 #331

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. Open http://www.google.com/fonts
2. Search for Lato
3. Normal 400 28px Lato does not display the G

What is the expected output? 
Grumpy wizards make toxic brew for the evil Queen and Jack.

What do you see instead?
 rumpy wizards make toxic brew for the evil Queen and Jack.

What version of the product are you using? 
IE9 9.0.8112.16421 Update: 9.0.30

On what operating system?
Windows 7

Please provide any additional information below.

Original issue reported on code.google.com by pthor...@gmail.com on 21 Aug 2014 at 6:21

Attachments:

GoogleCodeExporter commented 8 years ago 
Have you got the fonts installed locally? If so, please uninstall them and try 
again. Lato was updated in the last 24 hours, and I can't reproduce this.

Original comment by dcrossland@google.com on 21 Aug 2014 at 6:38

GoogleCodeExporter commented 8 years ago 
Lato is not installed locally (at least I do not see it at Control Panel\All 
Control Panel Items\Fonts). I have cleared the cache to verify it is 
downloading it fresh and still same result on that page. Seeing this on many 
different PCs.

Original comment by pthor...@gmail.com on 21 Aug 2014 at 6:52

GoogleCodeExporter commented 8 years ago 
I can reproduce this on Firefox and IE. Example here: 
http://jsfiddle.net/cbenard/p4oao7tr/

And on my real site: http://chrisbenard.net/contact/

Original comment by cben...@gmail.com on 21 Aug 2014 at 7:49

GoogleCodeExporter commented 8 years ago 
I can verify that within the last few hours Lato has been screwed up. Many of 
our Windows customers are suddenly complaining that our font is very hard to 
read.

Original comment by philfreo on 21 Aug 2014 at 8:02

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
Also seeing this in IE and FireFox, however Chrome seems to be fine. Font just 
appears to be missing characters. Switching to a fallback font fixes the 
problem.

Original comment by rated...@gmail.com on 21 Aug 2014 at 8:14

GoogleCodeExporter commented 8 years ago 
Seeing the same thing here with Firefox; Chrome and IE seem to be OK.

If I disable hardware acceleration in FF the letters appear. On another system 
I am not having the issue with any browser.

Original comment by bguth...@billyguthrie.com on 21 Aug 2014 at 8:37

GoogleCodeExporter commented 8 years ago 
Here's an example of the "t" being unreadable on Windows Chrome on this 
Typecast page:
http://typecast.com/preview/google/Lato
which is linked from:
https://www.google.com/fonts/specimen/Lato

Original comment by philfreo on 21 Aug 2014 at 8:44

Attachments:

GoogleCodeExporter commented 8 years ago 
Adam Twardoch, font developer, says, "In Lato 1, I used FontLab Studio to 
autohint the two thinnest weights and ttfautohint for the rest. In Lato 2, I 
used ttfautohint for all. This seems to not have been a good idea. I'll see 
what I can do about it very soon."

Meanwhile, the Google Fonts API will rollback the update today.

Original comment by dcrossland@google.com on 21 Aug 2014 at 8:46

GoogleCodeExporter commented 8 years ago 
Issue 332 has been merged into this issue.

Original comment by dcrossland@google.com on 21 Aug 2014 at 9:12

GoogleCodeExporter commented 8 years ago 
The rollback should now be complete.

Original comment by dcrossland@google.com on 21 Aug 2014 at 9:52

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
If this is of any help in troubleshooting, this seems to only occur with 
Windows' DirectWrite renderer. If the GDI renderer is forced, it works fine-- 
but the hinting looks kind of awful, because it seems to be somehow optimized 
for DirectWrite.

Original comment by codeman38 on 22 Aug 2014 at 4:21

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
Still major problems with IE9. Individual letters are missing when I use Lato 
from our own server with @font-face. Any solution guys?

Original comment by freshfru...@gmail.com on 26 Aug 2014 at 9:29

GoogleCodeExporter commented 8 years ago 
freshfruitmail, what version of Lato are you using?

Original comment by dcrossland@google.com on 26 Aug 2014 at 4:59

GoogleCodeExporter commented 8 years ago 
Working fine for me following the rollback.

Original comment by pthor...@gmail.com on 26 Aug 2014 at 7:28

GoogleCodeExporter commented 8 years ago 
PM, I have the latest one downloaded from latofonts.com (Lato 2.0). Can I get a 
newer version with fix from somewhere? Or rollbacked one?

Original comment by freshfru...@gmail.com on 3 Sep 2014 at 6:31

GoogleCodeExporter commented 8 years ago 
You can download the version served by Google here

http://www.google.com/fonts/download?kit=NdjKCQMCiQM2g3qf94rrwQ

Original comment by dcrossland@google.com on 3 Sep 2014 at 10:37

GoogleCodeExporter commented 8 years ago 
Thanks. Any chance to download .woff and .eot versions too?

Original comment by freshfru...@gmail.com on 3 Sep 2014 at 12:18