Open briangrossman opened 4 years ago
Another instance: https://odl.zendesk.com/agent/tickets/65058
Of note: There was an instance where a learner ended up with a partially completed profile when the exports compliance test failed during registration.
This resulted in a partially-completed profile Is Active
set to False
for the user.
Steps to Reproduce
This one is a little sticky. I've been unable to reproduce it myself, but I've see it in production twice. (Lower priority for now, but I wanted to track it).
While these are not explicit steps to reproduce the issue, this is what I know:
users_legaladdress
is completed, butusers_profile
only has data forid
,created_on
,updated_on
(same ascreated_on
), anduser_id
.Expected Behavior
User should be able to send a forgot my password link, log in, and complete their profile.
Actual Behavior
User attempts to send forgot my password email and nothing is sent.
Related Issues
Zendesk:
Additional Data
(Let me know if you need permissions)