search

mitodl / odl-video-service

building blocks for a basic video service for ODL
BSD 3-Clause "New" or "Revised" License
4 stars 1 forks source link

Transcoding failed on OVS #1033

Closed sentry-io[bot] closed 1 year ago

sentry-io[bot] commented 1 year ago

Several transcodes failed on 1/12. For example, https://odl.zendesk.com/agent/tickets/145047

Sentry Issue: ODL-VIDEO-SERVICE-28B

Transcoding failed
pdpinch commented 1 year ago

Is this because the original file names start with a dot, .?

If so, can we fix this bug, or block users from uploading videos with bad file names?

collinpreston commented 1 year ago

@pdpinch, Is there anything in the zendesk ticket to indicate the video file may have been corrupt? I was able to successfully transcode a video file that started with dot here: https://video-rc.odl.mit.edu/collections/38e905743aee4f7885fc37a642a5caf2/

pdpinch commented 1 year ago

@mbertrand seemed to think they weren't actually video files. I'm wondering if they are an artifact of dropbox, or maybe the file system it started on.

collinpreston commented 1 year ago

@pdpinch and @mbertrand, I recommend that we close this issue. I have created another related issue: https://github.com/mitodl/odl-video-service/issues/1039