Open sentry-io[bot] opened 1 year ago
This happened again on 7/30.
Sentry reported 12 errors.
I found 11 videos in the "transcode failed internal error" state in the django admin (which will go down as I reschedule them for transcoding)
https://video.odl.mit.edu/admin/ui/video/?q=&status__exact=Transcode+failed+internal+error
For some reason only 4 showed up in ZenDesk (maybe ZD thought they were spam):
https://github.com/mitodl/hq/issues/2044 https://github.com/mitodl/hq/issues/2045 https://github.com/mitodl/hq/issues/2046 https://github.com/mitodl/hq/issues/2047
Is there some way we can avoid or handle these ThrottlingException errors, so they don't send up failing the transcode job?
ClientError: An error occurred (ThrottlingException) when calling the ReadJob operation (reached max retries: ...
Sentry Issue: ODL-VIDEO-SERVICE-23G