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Unable to export (Mixpanek → Sheet) Cohort with more than 2000 users #29

Open Natsuki0824 opened 4 months ago

Natsuki0824 commented 4 months ago

I entered authentication data, project URL, Project Id, Workspace Id, and Cohort Id, and ran successfully. However, when I see the Sheet, only 2000 user exported, and it can't see more than 2000 users. Is this something wrong with our setup? Or could you please check if some kind of problem is not happening on your end?

myronkaifung commented 1 month ago

Hi Natsuki, this is Myron from the Mixpanel Support team. This could happen depending on your report and the number of segments that are visible in the report at the time of the export. For more hands-on troubleshooting, I would recommend that you write to support@mixpanel.com with more details about the specific report you were exporting.

Natsuki0824 commented 1 month ago

Myronkaifung-san

Thank you for your reply!

I want to output user information for the cohort, not a report.

I am trying to output the Cohort to a spreadsheet using Mixpanel⇔Sheet. However, I am having a problem where user information of cohort with more than 2000 users is not being output. Are these causes specifications?

For Mixpanel Support

If you have a solution for this problem, please let me know. I attached output results.

Regards,

Natsuki Iida NTT Com Online Marketing Solutions Corporation Digital Marketing Solution Department OOSAKI CENTER BLD., 4F 1-5-1 Oosaki Shinagawa-ku, Tokyo 141-0032 Japan Email: @. @.> TEL: +81 03-4330-8268（Direct）

2024年10月1日(火) 2:31 myronkaifung @.***>:

Hi Natsuki, this is Myron from the Mixpanel Support team. This could happen depending on your report and the number of segments that are visible in the report at the time of the export. For more hands-on troubleshooting, I would recommend that you write to @.*** with more details about the specific report you were exporting.

— Reply to this email directly, view it on GitHub https://github.com/mixpanel/sheets/issues/29#issuecomment-2383778025, or unsubscribe https://github.com/notifications/unsubscribe-auth/BJVMM2TCFNLGGD4EG5QPCL3ZZGDFLAVCNFSM6AAAAABKMSB4TSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOBTG43TQMBSGU . You are receiving this because you authored the thread.Message ID: @.***>

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Purvadhavale commented 5 days ago

Even I am facing the same issue only initiate 3k data is visible