crashes at startup

[Rottyantotta]

Any help? Pls! It just doesn't run. Log txt: The problem is the decklink driver?

[Info ] Starting Shotcut version 22.12.21 [Info ] Windows version 192 [Info ] number of logical cores = 4 [Info ] locale = QLocale(Hungarian, Latin, Hungary) [Info ] install dir = "C:/Program Files/Shotcut" [Debug ] language "hu_HU" [Debug ] deinterlacer "onefield" [Debug ] external monitor "" [Debug ] GPU processing false [Debug ] interpolation "bilinear" [Debug ] video mode "" [Debug ] realtime true [Debug ] audio channels 2 [Debug ] display method 16 [Debug ] begin [Debug ] begin [Info ] device pixel ratio = 1.25 [Debug ] begin [Info ] decimal point . [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Warning] [consumer 0x23b3aef69a0] The DeckLink drivers not installed. [Debug ] end [Debug ] begin [Debug ] 2 [Debug ] 2 [Debug ] 0 [Debug ] 720 x 576 [Debug ] end [Debug ] begin [Debug ] "" [Debug ] setting to profile "Automatic" [Debug ] 2 [Debug ] 2 [Debug ] end [Debug ] begin [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] 709 [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin true [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] "C:/Program Files/Shotcut/ffmpeg" "-hide_banner -h muxer=Automatikusan a kiterjesztésből" [Debug ] reading filter metadata "alpha_adjust" "meta.qml" [Debug ] added filter "Alfa csatorna: Hozzáad" [Debug ] reading filter metadata "alpha_view" "meta.qml" [Debug ] added filter "Alfa csatorna: Megtekint" [Debug ] reading filter metadata "audio_balance" "meta.qml" [Debug ] added filter "Egyensúly" [Debug ] reading filter metadata "audio_bandpass" "meta.qml" [Debug ] added filter "Sávátmenet" [Debug ] reading filter metadata "audio_basstreble" "meta.qml" [Debug ] added filter "Basszus és magas" [Debug ] reading filter metadata "audio_channelcopy" "meta.qml" [Debug ] added filter "Csatorna másolása" [Debug ] reading filter metadata "audio_compressor" "meta.qml" [Debug ] added filter "Kompresszor" [Debug ] reading filter metadata "audio_delay" "meta.qml" [Debug ] added filter "Késleltetés" [Debug ] reading filter metadata "audio_eq15band" "meta.qml" [Debug ] added filter "Equalizer: 15 sávos" [Debug ] reading filter metadata "audio_eq3band" "meta.qml" [Debug ] added filter "Equalizer: 3-Band (Bass & Treble)" [Debug ] reading filter metadata "audio_eqparametric" "meta.qml" [Debug ] added filter "Equalizer: paraméteres" [Debug ] reading filter metadata "audio_expander" "meta.qml" [Debug ] added filter "Bővítő" [Debug ] reading filter metadata "audio_fadein" "meta.qml" [Debug ] added filter "Hang fokozatos megjelenése" [Debug ] reading filter metadata "audio_fadeout" "meta.qml" [Debug ] added filter "Hang fokozatos eltűnése" [Debug ] reading filter metadata "audio_gain" "meta.qml" [Debug ] added filter "Erősítés / Hangerő" [Debug ] reading filter metadata "audio_highpass" "meta.qml" [Debug ] added filter "Magasátmenet" [Debug ] reading filter metadata "audio_invert" "meta.qml" [Debug ] added filter "Invertál" [Debug ] reading filter metadata "audio_limiter" "meta.qml" [Debug ] added filter "Határoló" [Debug ] reading filter metadata "audio_lowpass" "meta.qml" [Debug ] added filter "Mélyátmenet" [Debug ] reading filter metadata "audio_mono" "meta.qml" [Debug ] added filter "Lekeverés" [Debug ] reading filter metadata "audio_mute" "meta.qml" [Debug ] added filter "Némítás" [Debug ] reading filter metadata "audio_noisegate" "meta.qml" [Debug ] added filter "Zaj kapu" [Debug ] reading filter metadata "audio_normalize_1p" "meta.qml" [Debug ] added filter "Normalizálás: Egy menetben" [Debug ] reading filter metadata "audio_normalize_2p" "meta.qml" [Debug ] added filter "Normalizálás: Két menetben" [Debug ] reading filter metadata "audio_notch" "meta.qml" [Debug ] added filter "Bevágás" [Debug ] reading filter metadata "audio_pan" "meta.qml" [Debug ] added filter "Pásztázás" [Debug ] reading filter metadata "audio_pitch" "meta.qml" [Debug ] added filter "Emelkedés" [Debug ] reading filter metadata "audio_reverb" "meta.qml" [Debug ] added filter "Reverb" [Debug ] reading filter metadata "audio_stereoenhance" "meta.qml" [Debug ] added filter "Stereo Enhancer" [Debug ] reading filter metadata "audio_swapchannels" "meta.qml" [Debug ] added filter "Csatornák megcserélése" [Debug ] reading filter metadata "audiolevelgraph" "meta.qml" [Debug ] added filter "Hangerő szint vizualizáció" [Debug ] reading filter metadata "bigsh0t_eq_mask" "meta.qml" [Debug ] added filter "360: Hossztartó hengervetület maszk" [Debug ] reading filter metadata "bigsh0t_eq_to_rect" "meta.qml" [Debug ] added filter "360: Hossztartó hengervetületről derkészögűre" [Debug ] reading filter metadata "bigsh0t_eq_to_stereo" "meta.qml" [Debug ] added filter "360: Hossztartó hengervetületről sztereóra" [Debug ] reading filter metadata "bigsh0t_hemi_to_eq" "meta.qml" [Debug ] added filter "360: Félgömbről hossztartó hengervetületre" [Debug ] reading filter metadata "bigsh0t_rect_to_eq" "meta.qml" [Debug ] added filter "360: Derékszögűről hossztartó hengervetületre" [Debug ] reading filter metadata "bigsh0t_stabilize_360" "meta.qml" [Debug ] added filter "360: Stabilizál" [Debug ] reading filter metadata "bigsh0t_transform_360" "meta.qml" [Debug ] added filter "360: Transzformál" [Debug ] reading filter metadata "blend_mode" "meta.qml" [Debug ] added filter "Keverés módja" [Debug ] reading filter metadata "bluescreen0r" "meta.qml" [Debug ] added filter "Chroma Key: Egyszerű" [Debug ] reading filter metadata "blur" "meta_box_blur.qml" [Debug ] added filter "Elmosás: Doboz" [Debug ] reading filter metadata "blur" "meta_boxblur.qml" [Debug ] added filter "Elmosás: Doboz" [Debug ] MLT version: "3" Shotcut minimumVersion: "3" [Debug ] reading filter metadata "blur" "meta_movit.qml" [Debug ] added filter "Elmosás" [Debug ] reading filter metadata "blur_exponential" "meta.qml" [Debug ] added filter "Elmosás: Exponenciális" [Debug ] reading filter metadata "blur_gaussian" "meta.qml" [Debug ] added filter "Elmosás: Gauss" [Debug ] reading filter metadata "blur_gaussian" "meta_av.qml" [Debug ] added filter "Elmosás: Gauss" [Debug ] reading filter metadata "blur_lowpass" "meta.qml" [Debug ] added filter "Elmosás: Alacsony átmenet" [Debug ] reading filter metadata "brightness" "meta.qml" [Debug ] added filter "Fényesség" [Debug ] reading filter metadata "brightness" "meta_movit.qml" [Debug ] added filter "Fényesség" [Debug ] reading filter metadata "choppy" "meta.qml" [Debug ] added filter "Bizonytalan" [Debug ] reading filter metadata "chromahold" "meta.qml" [Debug ] added filter "Szín megtartás" [Debug ] reading filter metadata "color" "meta.qml" [Debug ] added filter "Színjavítás" [Debug ] reading filter metadata "color" "meta_frei0r_coloradj.qml" [Debug ] added filter "Színjavítás" [Debug ] reading filter metadata "color" "meta_movit.qml" [Debug ] added filter "Színjavítás" [Debug ] reading filter metadata "contrast" "meta.qml" [Debug ] added filter "Kontraszt" [Debug ] reading filter metadata "contrast" "meta_movit.qml" [Debug ] added filter "Kontraszt" [Debug ] reading filter metadata "corners" "meta.qml" [Debug ] added filter "Rögzített sarok" [Debug ] reading filter metadata "crop" "meta.qml" [Debug ] added filter "Kivág: Forrás" [Debug ] reading filter metadata "crop" "meta_movit.qml" [Debug ] added filter "Kivág: Forrás" [Debug ] reading filter metadata "crop_circle" "meta.qml" [Debug ] added filter "Vágás: Kör" [Debug ] reading filter metadata "crop_rectangle" "meta.qml" [Debug ] added filter "Vágás: Téglalap" [Debug ] reading filter metadata "dance" "meta_dance.qml" [Debug ] added filter "Kép megtáncoltatása a hang alapján" [Debug ] reading filter metadata "deband" "meta.qml" [Debug ] added filter "Színsávok megszűntetése" [Debug ] reading filter metadata "distort" "meta.qml" [Debug ] added filter "Torzítás" [Debug ] reading filter metadata "dither" "meta.qml" [Debug ] added filter "Zajpontozás" [Debug ] reading filter metadata "dust" "meta.qml" [Debug ] added filter "Régi film: Por" [Debug ] reading filter metadata "dynamictext" "meta.qml" [Debug ] added filter "Szöveg: egyszerű" [Debug ] reading filter metadata "elastic_scale" "meta.qml" [Debug ] added filter "Rugalmas skálázás" [Debug ] reading filter metadata "fadein_brightness" "meta.qml" [Debug ] added filter "Videó fokozatos megjelenése" [Debug ] reading filter metadata "fadein_movit" "meta.qml" [Debug ] added filter "Videó fokozatos megjelenése" [Debug ] reading filter metadata "fadeout_brightness" "meta.qml" [Debug ] added filter "Videó fokozatos eltűnése" [Debug ] reading filter metadata "fadeout_movit" "meta.qml" [Debug ] added filter "Videó fokozatos eltűnése" [Debug ] reading filter metadata "fisheye" "meta.qml" [Debug ] added filter "Halszem" [Debug ] reading filter metadata "flip" "meta.qml" [Debug ] added filter "Megfordít" [Debug ] reading filter metadata "flip" "meta_movit.qml" [Debug ] added filter "Megfordít" [Debug ] reading filter metadata "fspp" "meta.qml" [Debug ] added filter "Zajcsökkentés: Kvantilizálás" [Debug ] reading filter metadata "glitch" "meta.qml" [Debug ] added filter "Bicsaklás" [Debug ] reading filter metadata "glow" "meta_frei0r.qml" [Debug ] added filter "Ragyogás" [Debug ] reading filter metadata "glow" "meta_movit.qml" [Debug ] added filter "Ragyogás" [Debug ] reading filter metadata "gpsgraphic" "meta.qml" [Debug ] added filter "GPS Graphic" [Debug ] reading filter metadata "gpstext" "meta.qml" [Debug ] added filter "GPS szöveg" [Debug ] reading filter metadata "gradient" "meta.qml" [Debug ] added filter "Színátmenet" [Debug ] reading filter metadata "grain" "meta.qml" [Debug ] added filter "Régi film: Szemcsés" [Debug ] reading filter metadata "grid" "meta.qml" [Debug ] added filter "Rács" [Debug ] reading filter metadata "halftone" "meta.qml" [Debug ] added filter "Offszetnyomat" [Debug ] reading filter metadata "hqdn3d" "meta.qml" [Debug ] added filter "Zajcsökkentés: HQDN3D" [Debug ] reading filter metadata "hue_lightness_saturation" "meta.qml" [Debug ] added filter "Színárnyalat/Fényerő/Telítettség" [Debug ] reading filter metadata "invert" "meta.qml" [Debug ] added filter "Színek invertálása" [Debug ] reading filter metadata "keyspillm0pup" "meta.qml" [Debug ] added filter "Key Spill: Haladó" [Debug ] reading filter metadata "lenscorrection" "meta.qml" [Debug ] added filter "Lencse korrekció" [Debug ] reading filter metadata "levels" "meta.qml" [Debug ] added filter "Szintek száma" [Debug ] reading filter metadata "lightshow" "meta_lightshow.qml" [Debug ] added filter "Hang vizualizációja fényhatással" [Debug ] reading filter metadata "lines" "meta.qml" [Debug ] added filter "Régi film: Karcok" [Debug ] reading filter metadata "lut3d" "meta.qml" [Debug ] added filter "LUT (3D)" [Debug ] reading filter metadata "mask" "meta.qml" [Debug ] added filter "Maszk" [Debug ] reading filter metadata "mask_alphaspot" "meta.qml" [Debug ] added filter "Maszk: Egyszerű alakzat" [Debug ] reading filter metadata "mask_apply" "meta.qml" [Debug ] added filter "Maszk: Alkalmaz" [Debug ] reading filter metadata "mask_chromakey" "meta.qml" [Debug ] added filter "Maszk: Színkulcs" [Debug ] reading filter metadata "mask_glaxnimate" "meta.qml" [Debug ] added filter "Mask: Draw (Glaxnimate)" [Debug ] reading filter metadata "mask_shape" "meta.qml" [Debug ] added filter "Maszk: Fájlból" [Debug ] reading filter metadata "mirror" "meta.qml" [Debug ] added filter "Tükrözés" [Debug ] reading filter metadata "mirror" "meta_movit.qml" [Debug ] added filter "Tükrözés" [Debug ] reading filter metadata "mosaic" "meta.qml" [Debug ] added filter "Mozaik" [Debug ] reading filter metadata "movit_diffusion" "meta.qml" [Debug ] added filter "Szórás" [Debug ] reading filter metadata "nervous" "meta.qml" [Debug ] added filter "Ideges" [Debug ] reading filter metadata "noise_fast" "meta.qml" [Debug ] added filter "Zaj: Gyors" [Debug ] reading filter metadata "noise_keyframes" "meta.qml" [Debug ] added filter "Zaj: Kulcsképkockák" [Debug ] reading filter metadata "nosync" "meta.qml" [Debug ] added filter "Nincs szinkron" [Debug ] reading filter metadata "oldfilm" "meta.qml" [Debug ] added filter "Régi film: Vetítő" [Debug ] reading filter metadata "opacity" "meta.qml" [Debug ] added filter "Átlátszatlanság" [Debug ] reading filter metadata "opacity" "meta_movit.qml" [Debug ] added filter "Átlátszatlanság" [Debug ] reading filter metadata "pillar_echo" "meta.qml" [Debug ] added filter "Elmosás: Kitöltés" [Debug ] reading filter metadata "posterize" "meta.qml" [Debug ] added filter "Poszterkép" [Debug ] reading filter metadata "reflect" "meta.qml" [Debug ] added filter "Tükör" [Debug ] reading filter metadata "rgbsplit0r" "meta.qml" [Debug ] added filter "RGB eltolás" [Debug ] reading filter metadata "richtext" "meta.qml" [Debug ] MLT version: "3" Shotcut minimumVersion: "2" [Debug ] added filter "Szöveg: Gazdag" [Debug ] reading filter metadata "rotate" "meta.qml" [Debug ] added filter "Forgatás és skálázás" [Debug ] MLT version: "5" Shotcut minimumVersion: "3" [Debug ] reading filter metadata "saturation" "meta_frei0r.qml" [Debug ] added filter "Telítettség" [Debug ] reading filter metadata "saturation" "meta_movit.qml" [Debug ] added filter "Telítettség" [Debug ] reading filter metadata "scanlines" "meta.qml" [Debug ] added filter "Vonalak" [Debug ] reading filter metadata "select0r" "meta.qml" [Debug ] added filter "Chroma Key: Haladó" [Debug ] reading filter metadata "sepia" "meta.qml" [Debug ] added filter "Szépia" [Debug ] reading filter metadata "sharpen" "meta_frei0r.qml" [Debug ] added filter "Élesítés" [Debug ] reading filter metadata "sharpen" "meta_movit.qml" [Debug ] added filter "Élesítés" [Debug ] reading filter metadata "size_position" "meta_affine.qml" [Debug ] added filter "Méret, pozívió és forgatás" [Debug ] reading filter metadata "size_position" "meta_movit.qml" [Debug ] added filter "Méret és pozíció" [Debug ] reading filter metadata "sketch" "meta.qml" [Debug ] added filter "Vázlat" [Debug ] reading filter metadata "smartblur" "meta.qml" [Debug ] added filter "Zajcsökkentés: Okos elmosás" [Debug ] reading filter metadata "spectrum" "meta_spectrum.qml" [Debug ] added filter "Hangspektrum vizualizáció" [Debug ] reading filter metadata "spillsuppress" "meta.qml" [Debug ] added filter "Key Spill: Egyszerű" [Debug ] reading filter metadata "spot_remover" "meta.qml" [Debug ] added filter "Folt eltávolító" [Debug ] reading filter metadata "stabilize" "meta.qml" [Debug ] added filter "Stabilizálás" [Debug ] reading filter metadata "tcolor" "meta.qml" [Debug ] added filter "Rági film: Technocolor" [Debug ] reading filter metadata "threshold" "meta.qml" [Debug ] added filter "Küszöb" [Debug ] reading filter metadata "time_remap" "meta.qml" [Debug ] added link "Idő átszabása" [Debug ] reading filter metadata "timer" "meta.qml" [Debug ] added filter "Időzítő" [Debug ] reading filter metadata "trails" "meta.qml" [Debug ] added filter "Nyomok" [Debug ] reading filter metadata "unpremultiply" "meta.qml" [Debug ] added filter "Alfa csatorna előszorzat visszaálíltás" [Debug ] reading filter metadata "vaguedenoiser" "meta.qml" [Debug ] added filter "Zajcsökkentés: Hullámszerű" [Debug ] reading filter metadata "vertigo" "meta.qml" [Debug ] added filter "Szédülés" [Debug ] reading filter metadata "vignette" "meta_movit.qml" [Debug ] added filter "Címke" [Debug ] reading filter metadata "vignette" "meta_oldfilm.qml" [Debug ] added filter "Címke" [Debug ] MLT version: "1.0" Shotcut minimumVersion: "1.0" [Debug ] reading filter metadata "wave" "meta.qml" [Debug ] added filter "Hullám" [Debug ] reading filter metadata "waveform" "meta.qml" [Debug ] added filter "Hullámrajzok megjelenése" [Debug ] reading filter metadata "white" "meta_frei0r.qml" [Debug ] added filter "Fehéregyensúly" [Debug ] reading filter metadata "white" "meta_movit.qml" [Debug ] added filter "Fehéregyensúly" [Debug ] "Unknown format 'Automatikusan a kiterjesztésből'." [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] begin [Debug ] end [Debug ] end [Debug ] begin [Debug ] begin [Debug ] begin [Info ] OpenGL vendor "Google Inc." [Info ] OpenGL renderer "ANGLE (Radeon (TM) R7 M445 Direct3D11 vs_5_0 ps_5_0)" [Info ] OpenGL threaded? false [Info ] OpenGL ES? true [Info ] OpenGL maximum texture size = 16384 [Info ] OpenGL maximum viewport size = 32767 x 32767 [Debug ] end [Debug ] m_profile "" action.data "" [Info ] available RAM = 3024004 KB

[ddennedy]

The problem is the decklink driver?

No, that is independent and not required. It starts up fine for me and hundreds of thousands of others. So, I do not what the problem is. Is this the first time you installed and used Shotcut? If no, then I suggest to clear all Shotcut settings in the registry. If you use the installer, there is a checkbox for that. Otherwise, I suggest to try the next version when it becomes available because it should improve compatibility through a major update of our main UI library and using Direct3D directly instead of OpenGL.

[Rottyantotta]

Thanks. It ran on this dell inspiron before. Sinse a year or so it gave up working. I did all the instructions what you mentioned. didn't help. And you're right on my older hp laptop there is the same DeckLink warning in the txt log & it runs perfectly. Both machines win10, both i7 processor. Dell has dedicated video card too. So, any idea to find an error message? If I click continously the exe icon, then it runs bit further. then more times come the main window up but it is blank white, then all closes itself & done.

Dan Dennedy @.***> ezt írta (időpont: 2023. febr. 25., Szo 22:29):

The problem is the decklink driver?

No, that is independent and not required. It starts up fine for me and hundreds of thousands of others. So, I do not what the problem is. Is this the first time you installed and used Shotcut? If no, then I suggest to clear all Shotcut settings in the registry. If you use the installer, there is a checkbox for that. Otherwise, I suggest to try the next version when it becomes available because it should improve compatibility through a major update of our main UI library and using Direct3D directly instead of OpenGL.

— Reply to this email directly, view it on GitHub https://github.com/mltframework/shotcut/issues/1407#issuecomment-1445210230, or unsubscribe https://github.com/notifications/unsubscribe-auth/A6EBGBQLGDP24BVNEPV6ABLWZJ2VLANCNFSM6AAAAAAVIB7WV4 . You are receiving this because you authored the thread.Message ID: @.***>

[Rottyantotta]

Now I found something in win event log. atixx64.dll causes the problem

[Rottyantotta]

l won! It just stated. I think I had to update, the external graphic card driver.