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mmiron-HC / WST-RSAMS

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Error when trying to access the Help section #137

Closed hydegeoff closed 2 years ago

hydegeoff commented 2 years ago

URL: https://rsams.dev.cloud.openplus.ca/en/documentation/recalls-and-safety-alerts-help-guide User Agent: Chrome 99 Language: English

Issue Description: Error appears when trying to access the help section of the admin portal: Help section - error appears

Steps to reproduce:

  1. Login
  2. Select your username at the top Nav bar
  3. Select the Help link
  4. Problem error appears near the top of the page.

Expected results:
No system should appear

echouin commented 2 years ago

Hello @hydegeoff Can you please reference the latest Live version of the Help Guide: https://rsams.prod.cloud.openplus.ca/en/documentation/recalls-and-safety-alerts-help-guide

The one in the link is from the Dev. Thank you, Eric

mmiron-HC commented 2 years ago

@echouin this is a valid test. We are trying to access the help page from the admin content. We do not have access to the Admin side on prod.

echouin commented 2 years ago

@mmiron-HC you do have access on prod. website. Please use your same login credentials.

echouin commented 2 years ago

I'm not sure I understand this one. I would need some clarification?

mmiron-HC commented 2 years ago

@echouin follow the steps to reproduce in issue description above.

hydegeoff commented 2 years ago

You may need similar credentials to my user account. This error appear immediately entering the Help section. I think this error also causes issues with the icons as well. Please take a look at my screenshot below: image

echouin commented 2 years ago

Hi, I reset my credentials.

This issue does not exist on the LIVE Version of the website: image

image

hydegeoff commented 2 years ago

The issue seems to fixed in PROD strictly based on screenshots above. This has not been been verified in PROD.

hydegeoff commented 2 years ago

This issue has been fixed in DEV