As a customer service representative, I want to perform CRUD (Create, Read, Update, Delete) operations on customer records, so that I can efficiently manage customer information and provide better service.
Acceptance Criteria:
1. View Customers:
[ ] I can access a list view of all customers in the system.
[ ] The list displays key information such as customer name, ID, and contact details.
[ ] I can sort and filter the customer list based on various criteria.
2. Add New Customers:
[ ] I can access a form to add a new customer to the system.
[ ] The form includes all required fields for customer information.
[ ] The system validates the input and prevents duplicate entries.
[ ] Upon successful addition, the new customer appears in the list view.
3. Edit Customer Information:
[ ] I can select a customer from the list to edit their information.
[ ] An edit form pre-populated with the customer's current information is displayed.
[ ] I can modify any field and save the changes.
[ ] The system updates the customer record and reflects changes in the list view.
4. Remove Customers:
[ ] I can select a customer and choose to remove them from the system.
[ ] The system prompts for confirmation before deletion.
[ ] After confirmation, the customer is removed from the list and database.
5. Detailed Customer View:
[ ] I can select a customer to view their detailed information.
[ ] The detailed view displays all stored information about the customer.
[ ] From this view, I can easily access options to edit or delete the customer record.
Technical Notes:
Implement proper data validation for all input fields.
Ensure efficient database queries for smooth operation with large numbers of customers.
Include error handling and user feedback for all operations.
Implement proper access controls to ensure only authorized personnel can perform these operations.
Definition of Done:
[ ] All CRUD operations are fully functional and tested.
[ ] The user interface is intuitive and responsive.
[ ] Performance testing shows the system can handle the expected volume of customers.
[ ] The feature passes all security and data protection compliance checks.
Implement Customer Management System
As a customer service representative, I want to perform CRUD (Create, Read, Update, Delete) operations on customer records, so that I can efficiently manage customer information and provide better service.
Acceptance Criteria:
1. View Customers:
2. Add New Customers:
3. Edit Customer Information:
4. Remove Customers:
5. Detailed Customer View:
Technical Notes:
Definition of Done: