thestevekoch
commented
5 years ago I have a similar issue, however, it appears most often when my phone has been idle for a long period of time, such as overnight. If it isn't working for you at all, even when you're using your phone, Samsung may be putting it in power save mode. Have you added Bitcoin Checker to "Unmonitored apps" in the App power monitor?
If not, you can add it by going to the Samsung pull-down -> Settings (gear icon) -> Device Maintenance -> Battery -> Unmonitored Apps (scroll to the very bottom) -> Add apps.
dazaufton
I sent this ticket to Bitmex after trying for 3 hrs to get the Bitcoin checker to work and i got the reply pasted below it can any body help please?
Dear Sir/Madam
I am having a terrible time trying to get the Bitcoin checker https://play.google.com/store/apps/details?id=com.mobnetic.coinguardian to work on my Samsung s9+
I have rung Samsung and my data provider I have heaps of data and Samsung says its not the phone
Yet; bitcoin checker on samsung s9+ is giving inaccurate price updates or not giving updates and not alerting when price changes thru % change set at
Are there any issues with it?
Is there something I have to do on my phone other than download it install it and use it?
How do i get it to work properly please?
Kind Regards
Darryl Ufton
The reply from Bitmex support:
Hi Darryl,
We don't provide support for this mobile - there are currently no BitMEX supported mobile apps on the app store.
Please reach out if we can help with anything else.
Regards, Donald BitMEX