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modmail-dev / Modmail

A Discord bot that functions as a shared inbox between staff and members, similar to Reddit's Modmail.
https://docs.modmail.dev
GNU Affero General Public License v3.0
1.58k stars 4.6k forks source link

Errors in logs #162

Closed Merded closed 5 years ago

Merded commented 5 years ago

2019-01-29T08:36:01.747091+00:00 app[worker.1]: Ignoring exception in on_command_error 2019-01-29T08:36:01.748600+00:00 app[worker.1]: Traceback (most recent call last): 2019-01-29T08:36:01.748661+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.7/site-packages/discord/client.py", line 227, in _run_event 2019-01-29T08:36:01.748663+00:00 app[worker.1]: await coro(*args, *kwargs) 2019-01-29T08:36:01.748684+00:00 app[worker.1]: File "bot.py", line 545, in on_command_error 2019-01-29T08:36:01.748685+00:00 app[worker.1]: raise exception 2019-01-29T08:36:01.748710+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.7/site-packages/discord/ext/commands/bot.py", line 898, in invoke 2019-01-29T08:36:01.748711+00:00 app[worker.1]: await ctx.command.invoke(ctx) 2019-01-29T08:36:01.748735+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.7/site-packages/discord/ext/commands/core.py", line 608, in invoke 2019-01-29T08:36:01.748736+00:00 app[worker.1]: await self.prepare(ctx) 2019-01-29T08:36:01.748768+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.7/site-packages/discord/ext/commands/core.py", line 565, in prepare 2019-01-29T08:36:01.748770+00:00 app[worker.1]: await self._verify_checks(ctx) 2019-01-29T08:36:01.748790+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.7/site-packages/discord/ext/commands/core.py", line 519, in _verify_checks 2019-01-29T08:36:01.748791+00:00 app[worker.1]: raise CheckFailure('The check functions for command {0.qualified_name} failed.'.format(self)) 2019-01-29T08:36:01.748828+00:00 app[worker.1]: discord.ext.commands.errors.CheckFailure: The check functions for command close failed. 2019-01-29T08:36:33.070312+00:00 app[worker.1]: Ignoring exception in on_message 2019-01-29T08:36:33.071662+00:00 app[worker.1]: Traceback (most recent call last): 2019-01-29T08:36:33.071728+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.7/site-packages/discord/client.py", line 227, in _run_event 2019-01-29T08:36:33.071730+00:00 app[worker.1]: await coro(args, **kwargs) 2019-01-29T08:36:33.071751+00:00 app[worker.1]: File "bot.py", line 460, in on_message 2019-01-29T08:36:33.071752+00:00 app[worker.1]: return await self.process_modmail(message) 2019-01-29T08:36:33.071786+00:00 app[worker.1]: File "bot.py", line 406, in process_modmail 2019-01-29T08:36:33.071788+00:00 app[worker.1]: thread = await self.threads.find_or_create(message.author) 2019-01-29T08:36:33.071793+00:00 app[worker.1]: File "/app/core/thread.py", line 590, in find_or_create 2019-01-29T08:36:33.071794+00:00 app[worker.1]: await self.create(recipient) 2019-01-29T08:36:33.071818+00:00 app[worker.1]: File "/app/core/thread.py", line 581, in create 2019-01-29T08:36:33.071819+00:00 app[worker.1]: channel.send(mention, embed=info_embed) 2019-01-29T08:36:33.071842+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.7/site-packages/discord/abc.py", line 772, in send 2019-01-29T08:36:33.071843+00:00 app[worker.1]: data = await state.http.send_message(channel.id, content, tts=tts, embed=embed, nonce=nonce) 2019-01-29T08:36:33.071883+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.7/site-packages/discord/http.py", line 214, in request 2019-01-29T08:36:33.071885+00:00 app[worker.1]: raise HTTPException(r, data) 2019-01-29T08:36:33.071891+00:00 app[worker.1]: discord.errors.HTTPException: BAD REQUEST (status code: 400): Invalid Form Body 2019-01-29T08:36:33.071892+00:00 app[worker.1]: In embed.author.url: Not a well formed URL.

kyb3r commented 5 years ago

Are you using your own database for logs? If so, what did you put for the LOG_URL config var?

ghost commented 5 years ago

It looks like there is an issue with the LOG_URL in heroku. Please check your environment variables.

AbovePlanet302 commented 5 years ago

Hey I just was testing my mod mail and when I sent a reply to my mods they tried to reply back but it just kept saying Mod Mail was typing

Taaku18 commented 5 years ago

@AbovePlanet302 Hello, thanks for commenting. If you’re experiencing a problem with Modmail, please raise another issue on GitHub and post your Heroku logs. Alternatively, you can seek support in the Discord server.

Merded commented 5 years ago

Thank you!