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modmail-dev / Modmail

A Discord bot that functions as a shared inbox between staff and members, similar to Reddit's Modmail.
https://docs.modmail.dev
GNU Affero General Public License v3.0
1.58k stars 4.59k forks source link

[BUG] unable to start bot #2999

Closed Kathou99 closed 3 years ago

Kathou99 commented 3 years ago

Describe the bug A clear and concise description of what the bug is. Bot don't start the command prop open and close Bot Info Bot version (check with @modmail about): last bersion up to date Host method (Heroku, self-host, etc):self-host window 10 server

To Reproduce Steps to reproduce the behavior:

  1. Who can reproduce (ex. anyone, owners)? anyone
  2. Where can it be reproduced (ex. in thread channels, recipient DM's)? no
  3. Done what to cause the error? nothing
  4. Any recently made changes to your bot? no
  5. Errored

Error Logs If your Modmail bot is online, type @modmail debug hastebin and include the link here.ODE4MDg5NDAwMjE0NjE4MTMy.log If your Modmail bot is not online or the previous command did not generate a link, do the following:

  1. Select your bot application at https://dashboard.heroku.com https://quebeclogs.herokuapp.com
  2. Restart your bot The command prop open an close pretty fast
  3. Reproduce the error to populate the error logs
  4. Copy and paste the logs

Screenshots Add screenshots to help explain your problem. no screen shot the only thing I had is the logs

Additional context Add any other context about the problem here.

I had close my bot to restart my dedicated vps but the modmail bot don't have restart so I had go look up the logs and it's seem is the problem.

Kathou99 commented 3 years ago

Screenshot_20210411-190111_Video Player Here the screen shot before it's close

StephenDaDev commented 3 years ago

Update the bot. Join the support server for further assistance.

chasejkal2004 commented 3 years ago

Join the discord (https://discord.gg/MtF3Gk5kpr). Create a Modmail and the staff will help you further.