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modmail-dev / Modmail

A Discord bot that functions as a shared inbox between staff and members, similar to Reddit's Modmail.
https://docs.modmail.dev
GNU Affero General Public License v3.0
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Bot does not create a new channel on new DM #46

Closed Doezer closed 6 years ago

Doezer commented 6 years ago

Got this trace in logs @4rqm : 2018-07-05T11:46:48.754088+00:00 app[worker.1]: Ignoring exception in on_message 2018-07-05T11:46:48.754278+00:00 app[worker.1]: Traceback (most recent call last): 2018-07-05T11:46:48.754565+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.6/site-packages/discord/client.py", line 224, in _run_event 2018-07-05T11:46:48.754568+00:00 app[worker.1]: yield from coro(*args, **kwargs) 2018-07-05T11:46:48.754612+00:00 app[worker.1]: File "bot.py", line 379, in on_message 2018-07-05T11:46:48.754614+00:00 app[worker.1]: await self.process_modmail(message) 2018-07-05T11:46:48.754656+00:00 app[worker.1]: File "bot.py", line 353, in process_modmail 2018-07-05T11:46:48.754660+00:00 app[worker.1]: blocked = top_chan.topic.split('Blocked\n-------')[1].strip().split('\n') 2018-07-05T11:46:48.754717+00:00 app[worker.1]: AttributeError: 'NoneType' object has no attribute 'split'

Doezer commented 6 years ago

Alright, just set it as admin, disabled and re setted it up and it works. Don't know what permissions it's supposed to have anyway...