dennisb1
commented
3 months ago We hebben er weer 1 die we eerst niet eens opgemerkt hadden.
2024-04-04 21:48:13 - Orders API: Order created : order_id - 15680, mollie_order_id - ord_1.35xxxx 2024-04-04 21:48:15 - Orders API: Order created : order_id - 15680, mollie_order_id - ord_1.elmxxx 2024-04-04 21:48:30 - Received webhook for order : ord_1.35xxxx 2024-04-04 21:48:30 - Webhook for order : Updated mollie payment. transaction_id - tr_tXrjjNxxx, status - paid, order_id - 15680, mollie_order_id - ord_1.35xxxx 2024-04-04 21:48:31 - Webhook for order : The payment was received/authorised and the order 15680, ord_1.35xxxx was moved to the 'processing' status (new status ID: 5). 2024-04-04 21:48:34 - Received callback for order : 15680 2024-04-04 21:48:34 - Updated mollie payment. transaction_id - tr_RTVxsJxxxx, status - open, order_id - 15680, mollie_order_id - ord_1.elmxxx 2024-04-04 21:48:35 - Error payment failed for order - 15680, ord_1.elmxxx 2024-04-04 21:59:57 - Received callback for order : 15680 2024-04-04 21:59:57 - Updated mollie payment. transaction_id - tr_RTVxsJxxxx, status - open, order_id - 15680, mollie_order_id - ord_1.elmxxx 2024-04-04 21:59:57 - Error payment failed for order - 15680, ord_1.elmxxx 2024-04-04 22:48:30 - Received webhook for payment : tr_RTVxsJxxxx 2024-04-04 22:48:30 - Webhook for payment : transaction_id - tr_RTVxsJxxxx, status - expired, order_id - 15680, mollie_order_id - ord_1.elmxxx 2024-04-04 22:48:31 - Webhook for payment : The payment expired and the order 15680, ord_1.elmxxx, tr_RTVxsJxxxx was moved to the 'expired' status (new status ID: 16).
A while now (with different versions) we get sometimes that orders get paid and then a second later the order status is changed to not payed. What is causing this issue and what can we do with this?
The logging is then telling us this: 2024-03-15 9:56:01 - Orders API: Order created : order_id - 15500, mollie_order_id - ord_1.xxxxx 2024-03-15 9:56:02 - Orders API: Order created : order_id - 15500, mollie_order_id - ord_1.9xxxx 2024-03-15 9:56:28 - Received webhook for order : ord_1.xxxxx 2024-03-15 9:56:29 - Webhook for order : Updated mollie payment. transaction_id - tr_JAexxxx, status - paid, order_id - 15500, mollie_order_id - ord_1.xxxxx 2024-03-15 9:56:29 - Webhook for order : The payment was received/authorised and the order 15500, ord_1.xxxxx was moved to the 'processing' status (new status ID: 5). 2024-03-15 9:56:30 - Received callback for order : 15500 2024-03-15 9:56:30 - Updated mollie payment. transaction_id - tr_aUfxxxx, status - open, order_id - 15500, mollie_order_id - ord_1.9xxxx 2024-03-15 9:56:30 - Error payment failed for order - 15500, ord_1.9xxxx 2024-03-15 10:22:45 - Received webhook for payment : tr_aUxxxx 2024-03-15 10:22:45 - Webhook for payment : transaction_id - tr_aUxxxx, status - expired, order_id - 15500, mollie_order_id - ord_1.9xxxxx