Update from version 3 to 4, error 500 and missing payment methods

[ghost]

Upgrading from version 3 to 4, give the payment 500 error + the current payment methods are not available anymore after upgrade, you need to setup everything again.

Multistore. Version 1.7.6.1.

[basemedia]

Same for us. I can't get the new module to work.

[Nathanpaternotte]

Same for me, on Prestashop 1.7.6.1

[SimonasB88]

Hello guys, Sorry to hear about this, the issue is known and is handled at the development team. We will update you when we will eliminate this issue.

Best Regards, Invertus Support Team

[dtccomputers]

Same here, from 3 to 4. On prestashop 1.7.6.5

[SimonasB88]

Hello guys, Please check the latest release regarding those mentioned bugs https://github.com/mollie/Prestashop/releases

Have a great day, Invertus Support Team

[Kevertje68]

Hi

also with the new release, the problem with the error 500 page is not solved. In the backoffice of prestashop I see the following log: "PaymentModule::validateOrder - Order Status cannot be loaded"

Hope it can be solved asap. There is no problem when using version 3 of this module.

I am using PrestaShop version 1.6.1.23

[SimonasB88]

Hey @Kevertje68 sorry about this, assuring that the team got your message. We are moving on to this issue.

Have a great day, Invertus Support Team

[patrickderitter]

I'm having the same issue.

[waschier-design]

Problem are old / wrong methods in hook displaypaymentEU

• Change: $apiMethod['id'] to $apiMethod['id_method']
• Change: $apiMethod['name'] to $apiMethod['method_name']

Logo images: +Add: $images = json_decode($method['images_json'],true); +Change: $method['image']['size1x'] TO $images['size1x'] +Change $method['image']['size2x'] TO $images['size2x']

[LMG-Jeffy]

This problem happened to me too. Prestashop 1.7.6.5 and Mollie module 4.0.2.

I solved it by changing the config status in: /modules/mollie/controllers/front/payment.php:380

The search was for a status "STATUS_MOLLIE_AWAITING" but Mollie only has the status "MOLLIE_STATUS_OPEN" created in the config table of Prestashop.

Change: (int) Configuration :: get (Mollie \ Config \ Config :: STATUS_MOLLIE_AWAITING), To (int) Configuration :: get (Mollie \ Config \ Config :: MOLLIE_STATUS_OPEN),

[margud]

@LMG-Jeffy you can find Config :: STATUS_MOLLIE_AWAITING in Configuration table with name mollie_awaiting. It should exist in your table, if not there something is wrong and you should try to reset your module. Thanks to your comment we were able to found the different issues and fix it in the upcoming 4.0.4 release. If you use Config :: MOLLIE_STATUS_OPEN it should have status 0 in your database.

[Kevertje68]

I updated to 4.04 and now the issue is that during the checkout procdure, when I click on "Go to Payment" (on the page where you can select the carrier during the check out procedure), it directly goes to an error 500 page en there is no error log data in the back office of Prestashop.

The URL looks like this _shopname.nl/_index.php?controller=order

Hope it can be solved.

[SimonasB88]

Hello @LMG-Jeffy have you managed to upgrade the module to verified (not pre-release) v4.0.4? https://github.com/mollie/PrestaShop/releases/download/4.0.4/mollie.zip

Please let us know the outcome, if you are still experiencing the status problems.

Best Regards.

[Toyboy125]

I updated manual to 4.04 and now the issue is that during the checkout procdure, when I click on "Go to Payment" (on the page where you can select the carrier during the check out procedure), it directly goes to an error 500 page see picture the old module 3.5 work well. Regards Bert

[Maz-Invertus]

Hello @Toyboy125 and @Kevertje68 ,

Thank you for raising this issue. Our development team will act to this matter and investigate your issue. We are expecting to share the update with you tomorrow.

Thank you

[julianflapper]

I am experiencing the same issue. Really in need of a fix!

[Maz-Invertus]

Hi everyone,

Please try to reset the module. It should help. We will also upload the latest release today.

[loetje88]

Same here on prestashop 1.6.8. Module is not usable at all.

Good thing to start the weekend with. Thank you mollie.

[Toyboy125]

Stange locally it works now (xampp) Version 4.0.5 but live site same fault.

log status PaymentModule::validateOrder - Order Status cannot be loaded Cart 206

[Maz-Invertus]

Hi Everyone,

We really appreciate your input in this community. We have added this issue to our backlog and planned the resources accordingly. In the meantime if you have similar issue, please try to reset the module or upgrade it to v 4.0.5. We are expecting to make the next release with this fix next week.

[Toyboy125]

Version 4.0.6 (mollie) Prestashop version 1.7.6.5 PHP-version: 7.2.24 Now testing on live site. it seems good. Thanks for the support.

[margud]

Issue was resolved in 4.0.6 release.