Ordernumber is not sending to paypal/creditcard transactions

mollie / PrestaShop

iDEAL, Creditcard, Bancontact, SOFORT, Bank transfer, PayPal & paysafecard for Prestashop

http://www.mollie.com

BSD 2-Clause "Simplified" License

69 stars 44 forks source link

Ordernumber is not sending to paypal/creditcard transactions #871

Closed tajriba closed 10 months ago

tajriba commented 10 months ago

Expected behavior

Use order number in transaction description.

Actual behavior

No order number.

Steps to reproduce the behavior

Place order with paypal/creditcard.

Environment

PrestaShop version: 1.7.6
Mollie module version: 604
PHP version: 7.3

justelis22 commented 10 months ago

Hi there @tajriba,

I have just tested the description on our test environment, the same as in your screenshot, and it is being sent to Mollie from PrestaShop:

Could you please clarify where is it not being sent? Do you see any errors in the PrestaShop error logs?

I am waiting for your reply!

Best Regards, Invertus Support team.

tajriba commented 10 months ago

Hi @justelis22 ,

For your information: We use payment fee also as setting:

justelis22 commented 10 months ago

Hi @tajriba,

I have copied the same values as you sent to us. I am not able to see any issues on my side, perhaps it would be possible for you to send us access to your shop to us? We would need FTP and back office credentials to debug the issue on your shop. You can send the details to support@invertus.eu.

Best Regards, Invertus Support team.

tajriba commented 10 months ago

Sorry, this problem is in our custom code inside the mollie module due of transfering some extra data to the email order config. Close issue please.

justelis22 commented 10 months ago

Hi @tajriba,

Thank you for the information, I am closing the issue.

If anything else, do not hesitate to reach out!

Best Regards, Invertus Support team.