Probleem met limiet in WooCommerce Subscriptions

[ndijkstra]

Wanneer het ordertotaal hoger is dan het limiet van SEPA-incasso of Creditcard, maar het recurring totaal lager, geeft WooCommerce toch aan dat er geen betaalmethodes zichtbaar zijn. De plugin moet dus niet kijken naar het totaalbedrag, maar naar het recurring bedrag.

[davdebcom]

Because SEPA Direct Debit is no longer offered as a "checkout" payment method since April 10, the situation I need to be testing for is:

When the order total is higher than the limit of creditcard payment method, but the recurring total is lower, WooCommerce doesn't show any payment methods.

Can you confirm @ndijkstra?

[davdebcom]

Maybe I don't understand correctly, but this does seem like a correct situation? Because if the (first) order amount is higher than the limit of a credit card payment, customers can't pay that first order, can't get a valid mandate, and Mollie can't process recurring payments in the future?

I am assuming that the amount limit for recurring payments Mollie has in place for customers is a separate amount and not the same limit per definition as the limit for credit card (and other "first" type) payment methods?

In that case, the correct solution would be that the recurring payments limit imposed on merchants should never be higher than the limit on the "first" payment methods (iDEAL, credit card). Or the other way around: payment method limits should never be lower than recurring payments limits.

Or am I misunderstanding the issue?

[mennobouma]

@ndijkstra @davdebcom I think Nick means the sign-up fee of the subscription. I'm also running into this problem. I have a training programm with a sign-up fee of € 1.350,- and a monthly fee of € 69,-. At this moment the checkout says:

Sorry, it seems there are no available payment methods which support subscriptions. Please contact us if you require assistance or wish to make alternate arrangements.

I can run the checkout if i remove the sign-up fee or lower it to something under € 1000,- (SEPA-limit). I think the plugin needs to look at the monthly payment instead of the sign-up fee.

Thanks.

[tomasmollie]

Hi @mennobouma @davdebcom the standard maximum limit for SEPA incasso payments is EUR 1.000 with Mollie. If you would like to higher this limit, you will need to seek contact with our support department with this request (info@mollie.com). This will solve the issue as discussed.

[mennobouma]

@tomasmollie @davdebcom thanks. It would help to raise the SEPA limit, but i think it's a bug because the first payment goes through iDEAL and the recurring payment, which is far lower than € 1000,-, through SEPA.

[davdebcom]

I think there are two issues here:

• the plugin can't "enable" payment methods that have a low maximum, even if the renewal payments are lower. The min and max of a payment method is set by Mollie/the API. If you want people to use credit card as payment method with order amounts higher than €1000, you will need to ask Mollie to increase the amount for your account.
• the issue I probably can fix: It seems that if the SEPA Direct Debit limit is reached, none of the "first" payment methods are shown. These are: iDEAL, Bancontact, SOFORT, KBC/CBC and Belfius. But, it should actually show those payment methods if there limits allow that, for that first payment of €1000, but only if renewal payments will be lower than the limit of the recurring payment methods (credit card and SEPA Direct Debit). I'll see if I can create this 'smarter' check.

Please note:

• This shouldn't be an issue with credit cards because recurring payments via credit card need to be paid with credit card, so the limit (and payment method) is always the same.
• SEPA Direct Debit will not be visible as payment method anymore in the future (I believe this was communicated in the mailing Mollie sent April 25th).