mollie / WooCommerce

Official Mollie extension for WooCommerce
https://wordpress.org/plugins/mollie-payments-for-woocommerce/
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Error: One or more fields are invalid. #870

Open mcreef opened 9 months ago

mcreef commented 9 months ago

Hello,

after a customer put in their credit card data and wanted to proceed to checkout after they clicked the "Pay now" button, the follwing error message showed up: Error: One or more fields are invalid.

I could not reproduce this error in my test environment. Also the logs are empty. What issue did this cause?

See this Clarity Screenshot:

Bildschirmfoto 2024-01-04 um 21 48 21
fjbender commented 9 months ago

Without really being a frontend crack I have seen cases where this had to do with JS bundling or other, similar issues that in the end lead to the required JS files not being available in production environments. I don't think this is a bug in the plugin per se (but I'm ready to stand corrected). I recommend you reach out to our support team first to have a closer look at the issue and/or confirm first that the required JS files for Mollie Components are loaded in the frontend.

mcreef commented 9 months ago

Hi Florian,

I will reach out to your support through this webpage https://wordpress.org/support/plugin/mollie-payments-for-woocommerce/ correct?

fjbender commented 9 months ago

Either there or through our direct support channel, your choice :)