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mollie / WooCommerce

Official Mollie extension for WooCommerce
https://wordpress.org/plugins/mollie-payments-for-woocommerce/
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Wrong payment logo for Sofort (shows klarna logo) #875

Closed joldnl closed 7 months ago

joldnl commented 7 months ago

The payment logo for Sofort has the wrong contents. It contains the Klarna logo, in stead of the Sofort logo.

https://github.com/mollie/WooCommerce/blob/develop/public/images/sofort.svg

joldnl commented 7 months ago

This seems to have been like this for quite a long time already...

https://github.com/mollie/WooCommerce/commit/f01ef32e53541eab02d88f65ca2963e72b498cfb

fjbender commented 7 months ago

Per the Klarna branding guidelines (Klarna acquired Sofort a while back), using the "S" or "Sofort" logo is not acceptable: https://docs.klarna.com/marketing/solutions/grab-and-go/ch/advertising-brand-guidelines/logos-trademarks/#trademarks-misuse. Merchants are supposed to use the "neutral" Klarna logo instead.

joldnl commented 7 months ago

@fjbender thanks for the clarification. I was unaware of this change. So, now we have SOFORT as a payment gateway, that shows the Klarna logo, and opens the Klarna payment page. Would it be not more logical to also update the SOFORT payment method label? The current situation seems confusing.

image image

fjbender commented 7 months ago

As Sofort is being deprecated both as a brand and a standalone product by Klarna, we'll be rolling out a plugin change once it becomes effective.

To reduce consumer confusion, you could for the time being use something like "SOFORT banking by Klarna" - or just offer Klarna Pay Now to your consumers.