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mollie / WooCommerce

Official Mollie extension for WooCommerce
https://wordpress.org/plugins/mollie-payments-for-woocommerce/
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Auto NETWORK ACTIVATED in version 7.5.4 #918

Open Yorlinq opened 5 months ago

Yorlinq commented 5 months ago

There will probably come a day when more people will notice this and you DO take this bug seriously.

So I'll try one more time to make it clear to you what the problem is.

In a WordPress network environment, you can choose to enable a plugin NETWORK WIDE via the MAIN SITE (the plugin is always enabled on all sub sites) or you can choose to enable/disable a plugin PER SUB SITE.

Logically, this last option is the case with the Mollie app because not every sub site has the WooCommerce plugin enabled. So the Mollie plugin is only activated manually on the sub sites that actually have the WooCommerce plugin active.

However, in your latest update, WordPress sees the Mollie plugin as NETWORK ACTIVATED while that is not the case. This way, you will then receive the logical message on ALL SUB SITES where WooCommerce is NOT active: "You must activate WooCommerce before you can use this plugin."

So this is a bug. Our network setup has NOT changed in recent months and this issue arose after the update of your plugin.

I would like it if I were taken seriously at all. Use it to your advantage instead of dismissing me with a copy/paste answer for dummies (Like in my previous post that was closed within no time >> see here

InpsydeNiklas commented 4 months ago

Hello @Yorlinq,

Thank you for reaching out and for your patience.

We understand that you’re experiencing an issue where it appears that the Mollie plugin may be active on sites within your WordPress Multisite network where WooCommerce is not active. We assume you're seeing this message: image

This message is actually a result of a new feature in WordPress 6.5: Introducing Plugin Dependencies in WordPress 6.5. This feature ensures that the Mollie plugin is not active unless WooCommerce is enabled first. We realize this might not have been clear initially, and we appreciate your understanding as WordPress continues to refine this feature.

To clarify, the Mollie plugin does not automatically network-enable itself. If the Mollie plugin were network active without WooCommerce being active on a site, there would be a different message and an undismissible admin notice.

If you haven't done so already, we recommend opening a support ticket with the Mollie Support Team for further assistance. Providing additional context, such as steps to reproduce the issue or a screen recording, would be immensely helpful.

We hope this explanation helps clarify the new functionality introduced in the Mollie 7.5.4 update. Please let us know if this aligns with what you’ve been noticing, and feel free to reach out for any further questions.

Thank you for your understanding and cooperation!