mollie / magento2-subscriptions

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No customer e-mails after subscription run #53

Closed ThomasNegeli closed 1 year ago

ThomasNegeli commented 1 year ago

The webhook call during subscription run does not send any customer emails, even if the order is placed correctly https://github.com/mollie/magento2-subscriptions/blob/main/Controller/Api/Webhook.php#L173-L196

Frank-Magmodules commented 1 year ago

Hello, @ThomasNegeli ,

Thank you for raising this matter. While we are currently unable to replicate the issue immediately, we will thoroughly investigate it and provide you with a prompt response. We appreciate your patience.

Frank-Magmodules commented 1 year ago

Hey there, @ThomasNegeli! I wanted to double-check if you've come across the option in the configuration section of the Subscription plugin. Could you please confirm if you've noticed it?

ThomasNegeli commented 1 year ago

hi @Frank-Magmodules, the setting is configured with a NO value. This is the default. You are checking the wrong setting in your code: https://github.com/mollie/magento2-subscriptions/blob/7f6f9b886204b704a06c452b1f38aa112c84f8de/Config.php#L359 This is the problem.

Frank-Magmodules commented 1 year ago

Hello @ThomasNegeli, I wanted to let you know that we have been in contact with the Mollie support team regarding this issue. 

However, I wanted to ensure that you are aware that we have resolved the problem you reported in our latest release, version 1.11.0. I will now close this issue, but please feel free to reopen the ticket if needed. 

Thank you once again for bringing this to our attention.