Frank-Magmodules
commented
2 years ago HI @gerben86 ,
Thank you for opening this issue, it seems that your Mollie version is outdated and as we can't reproduce this issue in the latest version, I would recommend updating the plugin to the latest version as that should fix your issue. We are closing this issue now but please feel free to reopen the issue if you have any other comments or questions regarding this issue.
Describe the bug A customer places an order and it's paid via Mollie. In the Mollie dashboard I see 2 payment attemps, 1 is expired and another one is succeeded, but the order status in Magento is cancelled.
Printscreens Mollie Dashboard:
Magento order status:
Information about the payment in Magento:
Used versions
Expected behavior The order shouldn't be cancelled if the payment by the customer succeeded. Now it's easy to completely overlook this order which leads to unhappy customers/questions from customers