search

mollie / magento2

Mollie Payments for Magento 2
https://www.mollie.com
Other
100 stars 53 forks source link

Klarna After Pay Not Able to create Credit Memo #609

Closed Margero closed 1 year ago

Margero commented 1 year ago

Used versions

To Reproduce Steps to reproduce the behavior:

  1. Place an order using Klarna after pay
  2. Go to admin
  3. Go to invoice and create a credit memo
  4. Enter the qty of the products you want to refund and click on update qty's

Expected behavior The qty should be updated and allow you to create an credit memo

Actual behavior You get an error stating that "We found an invalid quantity to refund item "Product name".

Screenshots Credit memo Klarna error Credit memo Klarna

Additional context There are enough of the products left to create a credit memo. But the system does not allow it to be created. When you open the credit memo normally the qty are already filled in. But when you open the credit memo of Klarna the qty are all showing 0 (zero).

Frank-Magmodules commented 1 year ago

Hi @Margero , thank you for opening this issue, we will investigate this and come back to you shortly.

Frank-Magmodules commented 1 year ago

Hi there @Margero,

We've exchanged some emails about this issue, but we haven't received a response yet regarding our latest messages about the new release, which we believe will prevent this issue from occurring. Based on the issue title and the shared screen above, we assume that the latest release resolves your issue. So, for now, we're closing this issue. If you still encounter the same problem, feel free to respond to our emails or reopen this issue.