[ISSUE] Several Orders keep recieving Webhook failed with status code 302 (Found)

[litsher]

Describe the bug We have been getting several orders which will not be seen as "Payed" in magento. The orders are payed and verified in Mollie, but it doesn't show up as payed in Magento. The logs in Mollie show the following:

Webhook failed with status code 302 (Found) 4 mei 2023 om 05:16

Webhook failed with status code 302 (Found) 4 mei 2023 om 03:16

Webhook failed with status code 302 (Found) 4 mei 2023 om 02:16

Webhook failed with status code 302 (Found) 4 mei 2023 om 01:47

Webhook failed with status code 302 (Found) 4 mei 2023 om 01:31

Webhook failed with status code 302 (Found) 4 mei 2023 om 01:23

Webhook failed with status code 302 (Found) 4 mei 2023 om 01:19

Webhook failed with status code 302 (Found) 4 mei 2023 om 01:17

Webhook failed with status code 302 (Found) 4 mei 2023 om 01:16

Payment of type iDEAL paid 4 mei 2023 om 01:16

Webhook failed with status code 302 (Found) 4 mei 2023 om 01:16

Payment of type iDEAL created 4 mei 2023 om 01:15

Payment created 4 mei 2023 om 01:15

Used versions

• Magento Version number(eg 2.3.5): 2.3.7
• Open source/Enterprise/B2b: Open source
• Mollie version number (Check configuration): 2.24.1

To Reproduce Steps to reproduce the behavior:

1. Get an order
2. Check the status in Mollie
3. Go back to the Order, it's cancelled after a while.

Expected behavior A fully payed order

Actual behavior The order gets cancelled

[Frank-Magmodules]

Greetings @litsher! Thank you for submitting this issue. According to the status code received from the webhook, it appears that there might be an issue with the Webhook URL on your side. I would be glad to assist you with this matter. In order to proceed, could you kindly provide us with the store details via our contact form, so that we may work together to resolve this? Thanks!

[litsher]

Hi Frank, The contact form has been filled in, love to hear back about it!

[gjportegies]

We've reported a similar issue to Mollie which they're still investigating (reported on 15-04-2023).

This describes the problem we reported:

• Order getting placed with payment method iDeal.
• Payment X getting started.
• Payment Y getting started.
• Payment Y finishes and completes the order.
• Payment X expires and changes the order to cancelled.

Screenshot mollie.log	Screenshot backend

[sedero]

We've reported a similar issue to Mollie which they're still investigating (reported on 15-04-2023).

This describes the problem we reported:

* Order getting placed with payment method iDeal.

* Payment X getting started.

* Payment Y getting started.

* Payment Y finishes and completes the order.

* Payment X expires and changes the order to cancelled.

Screenshot mollie.log Screenshot backend

We have the same issue with random iDeal payments as described. The order of the Payments can also be the otherway arround

[Frank-Magmodules]

Hi @sedero and @gjportegies, we’re still unable to reproduce the issue in the latest version. Could you please contact us directly and provide a staging/development environment where the issue is reproduced? We’ll debug and work on this together with you.

[Frank-Magmodules]

Any update on this @sedero or @gjportegies ? 
Thanks for sharing!

[sedero]

@Frank-Magmodules With the latest patch no issues so far!

[Frank-Magmodules]

That's fantastic, @sedero! Reproducing the issues was quite challenging, so I'm delighted to receive your confirmation. Based on that, I believe we can close the issue. However, if @gjportegies encounters any further problems, please don't hesitate to reach out to us. We're here to assist, and we'll gladly reopen this issue if needed.