Closed KathiD303 closed 2 months ago
Hey @KathiD303, thanks for bringing up this issue. Are you using the Adobe Commerce Store Credit feature for this, or are you using a third-party plugin?
Hi @Frank-Magmodules : yes, we are using the core feature you mentioned
Thank you, @KathiD303. We're currently looking into this matter and will provide an update shortly.
@Frank-Magmodules : is there something new about this issue?
Hi @KathiD303 , unfortunately, we don't have something usable at the moment. However, we're in the final stages of completing a pending release. Once that's done, we'll be able to dive into this right away. But, your assistance could accelerate the process. Could you kindly share the details of your store/environment with us here? This will enable us to promptly collaborate and resolve any issues together. Thanks a lot!
Hi There @KathiD303, I believe we've addressed your reported issue. Could you please reach out to me directly so we can review it together? Thank you!
Hello @KathiD303 , as per our email conversation, I wanted to inform you that we've just rolled out version 2.37.0. This update includes a fix for the reported issue and adds support for Reward Points on your Adobe Commerce store. Hopefully, everything is now working as expected! I'll go ahead and close this issue for now, but don't hesitate to get in touch if you require further assistance. Thanks again for your cooperation!
Describe the bug If a customer uses Magento store credit in the checkout, gets redirected to Mollie and then cancels the payment by using the "previous page" link, the used store credit gets added to the initial store credit value every time this is done resulting in a severe money glitch.
Used versions
To Reproduce Steps to reproduce the behavior:
Expected behavior Store credit stays the same after order cancellation
Actual behavior used store credit gets added to inital store credit amount with every cancellation
Screenshots
Used store credit
Go back to cart
Used store credit was added to initial store credit
I am unsure if this can be reproduced in a M2 vanilla instance.