mollie / magento2

Mollie Payments for Magento 2
https://www.mollie.com
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mollie_transaction_id gets overriden #780

Closed Quazz closed 5 months ago

Quazz commented 6 months ago

Describe the bug I'm not 100% sure what the client experienced, but they completed a succesful payment for the order and then got redirected to mollie payment gateway again somehow which created a second transaction (I can see 2 transactions and one has redirected set 1) that then overrid the mollie_transaction_id which then resulted in the webhook cancelling the order.

Used versions

To Reproduce Steps to reproduce the behavior: Unsure how to reproduce this actually! You need to somehow have a not executed transaction after a succesful transaction

Expected behavior No transactions possible after succesful payment for the order

Actual behavior A second transaction is created that overrides the link to mollie with incorrect data

Screenshots image

image (not showing transaction_ids for security reason)

Workaround: Manually update sales_order table with correct transaction id and click "Fetch status" on order view

Additional context: Has since happened a few more times to other clients.

Frank-Magmodules commented 6 months ago

Hi @Quazz,

Thank you for raising this issue. Could you please reach out to us directly through our contact form to provide us with the necessary logs? Additionally, could you let us know which payment method was used for these transactions? Was it a payment link or another method?

Quazz commented 5 months ago

Hello, upon closer investigation it was an issue with a 3rd party module interfering in the checkoutsession. Apologies for the false report.

Frank-Magmodules commented 5 months ago

Thanks for sharing @Quazz , have a good weekend!