mollie / magento2

Mollie Payments for Magento 2
https://www.mollie.com
Other
104 stars 53 forks source link

Incompatibility with Amazon Pay #817

Closed KathiD303 closed 2 months ago

KathiD303 commented 2 months ago

Describe the bug When choosing a Mollie payment in payment methods and then deciding to complete checkout with Amazon Pay (option "Amazon Pay in final checkout step" in Amazon Pay module enabled) the checkout fails with:

[2024-09-19T08:50:09.892439+00:00] amazonClientLogger.INFO: Quote is already associated with an order. QuoteId: 211 OrderIds: B000000073 [] [] [2024-09-19T08:50:09.894330+00:00] amazonClientLogger.ERROR: Unable to complete Amazon Pay checkout. Can't submit quote id: 211 [] [] [2024-09-19T08:50:09.894392+00:00] amazonClientLogger.ERROR: Unable to complete Amazon Pay checkout Unable to complete Amazon Pay checkout [] []

Used versions

To Reproduce Steps to reproduce the behavior:

  1. Use any Mollie payment method in checkout
  2. Cancel the payment by going back to cart
  3. Try to checkout with Amazon Pay
  4. See error

Expected behavior Amazon checkout should be completed.

Actual behavior Amazon checkout fails.

Screenshots Screencast: https://go.screenpal.com/watch/cZj3QwV976L

Frank-Magmodules commented 2 months ago

Hi There @KathiD303 ,

Thank you for raising this issue. It seems that the problem is caused by the Amazon payment module itself rather than the Mollie plugin. I suggest opening a ticket with Amazon so they can investigate the issue first. For now, I’ll close this ticket until we have more information indicating that the Mollie plugin is responsible. Thank you for your understanding!

KathiD303 commented 2 months ago

Hi @Frank-Magmodules thank you for your fast feedback on this matter! I will then contact Amazon regarding the issue.