Problem with billingEmail with bank transfer

[sommejan]

Hi, I have an issue with the endpoint for creating a customer payment using the bank transfer method. According to the documentation you can hand in an optional parameter "billingEmail" which is used to send the payment instructions to the customer. However, over the past few days, our customers haven't been getting these emails. When I call the endpoint in my response there is no field for billingEmail.

I've double-checked, and while we're sending the "billingEmail" in our creation dictionary, it's missing in the endpoint's response. Just to note, we're on the v2.12 API.

Any idea what might be up?

Thanks in advance for looking into this!

Example dictionary sent with

mollie_client.customer_payments.with_parent_id(customer_id).create(
                data=data
            )

{'method': 'banktransfer', 
'amount': {'currency': 'EUR', 
'value': '5399.00'}, 
'description': 'test', 
'redirectUrl': 'http://test/redirect/test/', 
'webhookUrl': 'https://test/mollie/webhooks/', 
'dueDate': '2023-10-27', 
'metadata': {'payment_id': 1234}, 
'billingEmail': 'feurigschoenerbaer@magspam.net', 
'locale': 'de_DE'}

Example Payment Response

{'resource': 'payment', 
'id': 'tr_test, 
'mode': 'test', 
'createdAt': '2023-10-11T11:51:45+00:00', 
'amount': {'value': '5399.00', 
'currency': 'EUR'}, 
'description': 'test', 
'method': 'banktransfer', 
'metadata': {'payment_id': 1234}, 
'status': 'open', 
'isCancelable': True, 
'expiresAt': '2023-10-31T05:00:00+00:00', 
'locale': 'de_DE', 
'profileId': 'pfl_test', 
'customerId': 'cst_XXX', 
'sequenceType': 'oneoff', 
'redirectUrl': 'http://test/redirect/test/', 
'webhookUrl': 'https://test/mollie/webhooks/, 
'settlementAmount': {'value': '5399.00', 
'currency': 'EUR'}, 
'details': {'bankName': 'Stichting Mollie Payments', 
'bankAccount': 'NL10TEST000100100', 
'bankBic': 'TESTNL10', 
'transferReference': 'RF44-8273-0831-9806'}, 
'_links': {'self': {'href': 'https://api.mollie.com/v2/payments/tr_XXX, 'type': 'application/hal+json'}, 'checkout': {'href': 'https://www.mollie.com/checkout/test-mode?method=banktransfer&token=6.wt9jso', 'type': 'text/html'}, 'dashboard': {'href': 'https://my.mollie.com/dashboard/org_10911347/payments/tr_XXX, 'type': 'text/html'}, 'customer': {'href': 'https://api.mollie.com/v2/customers/cst_XXX', 'type': 'application/hal+json'}, 'status': {'href': 'https://www.mollie.com/checkout/bank-transfer/status/6.wt9jso', 'type': 'text/html'}, 'payOnline': {'href': 'https://www.mollie.com/checkout/bank-transfer/pay-online/6.wt9jso', 'type': 'text/html'}, 'documentation': {'href': 'https://docs.mollie.com/reference/v2/customers-api/create-customer-payment', 'type': 'text/html'}}}

[fjbender]

Interesting observation!

I just reproduced this with a plain HTTP call, so it's not a problem with the Python library I'd say. Could you please reach out to our support team to have this checked on a platform level?

[sommejan]

I will, thank you!