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mollie / mollie-odoo

Mollie Payments plugin for Odoo - an open source CRM and ERP
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[12.0] "Pay & Confirm" button from offer does not work #109

Closed marcinkuk closed 3 years ago

marcinkuk commented 3 years ago

I send an offer via e-mail to client. Client want to confirm and pay an offer but button "Pay & Confirm" does not work.

Odoo version: 12.0 payment_mollie_official version: 12.0.1.5

mollie-api-python==2.2.3 phonenumbers==8.10.19

Any advices?

Screen 1

marcinkuk commented 3 years ago

Something from logs:

2021-05-19 12:11:47,603 15 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:47] "GET /web/image/payment.icon/35/image_payment_form?unique=ba0c0b5 HTTP/1.1" 200 - 15 0.004 0.010, 2021-05-19 12:11:47,655 25 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:47] "GET /web/webclient/locale/pl_PL HTTP/1.1" 200 - 1 0.000 0.005, 2021-05-19 12:11:47,657 23 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:47] "GET /web/image/payment.icon/36/image_payment_form?unique=ba0c0b5 HTTP/1.1" 200 - 15 0.005 0.010, 2021-05-19 12:11:47,662 17 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:47] "GET /web/image/payment.icon/38/image_payment_form?unique=ba0c0b5 HTTP/1.1" 200 - 15 0.005 0.010, 2021-05-19 12:11:47,662 14 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:47] "GET /web/image/payment.icon/37/image_payment_form?unique=ba0c0b5 HTTP/1.1" 200 - 15 0.005 0.010, 2021-05-19 12:11:48,094 15 INFO ? werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "GET /web/static/lib/fontawesome/fonts/fontawesome-webfont.woff2?v=4.7.0 HTTP/1.1" 200 - - - -, 2021-05-19 12:11:48,165 21 INFO ? werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "GET /portal/static/src/xml/portal_chatter.xml HTTP/1.1" 200 - - - -, 2021-05-19 12:11:48,188 17 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "POST /mail/chatter_init HTTP/1.1" 200 - 42 0.023 0.026, 2021-05-19 12:11:48,315 15 INFO ? werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "GET /website_mail/static/src/xml/website_mail.xml HTTP/1.1" 200 - - - -, 2021-05-19 12:11:48,426 23 INFO ? werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "GET /website_rating/static/src/xml/website_mail.xml HTTP/1.1" 200 - - - -, 2021-05-19 12:11:48,554 21 INFO ? werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "GET /web/static/src/img/mimetypes/pdf.svg HTTP/1.1" 200 - - - -, 2021-05-19 12:11:48,566 23 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "GET /web/image/mail.message/124888/author_avatar/50x50 HTTP/1.1" 200 - 11 0.004 0.011, 2021-05-19 12:11:48,570 14 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "GET /web/image/mail.message/124879/author_avatar/50x50 HTTP/1.1" 200 - 11 0.004 0.012, 2021-05-19 12:11:48,597 17 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "GET /web/image/res.partner/4/image_small/50x50 HTTP/1.1" 200 - 19 0.029 0.021, 2021-05-19 12:11:48,982 17 INFO twojdoradca.nl werkzeug: 192.168.1.100 - - [19/May/2021 12:11:48] "GET /web/image/website/1/favicon/ HTTP/1.1" 500 - 5 0.003 0.017, 2021-05-19 12:11:48,992 17 ERROR twojdoradca.nl werkzeug: Error on request:, Traceback (most recent call last):, File "/usr/lib/python3/dist-packages/werkzeug/serving.py", line 205, in run_wsgi, execute(self.server.app), File "/usr/lib/python3/dist-packages/werkzeug/serving.py", line 193, in execute, application_iter = app(environ, start_response), File "/usr/lib/python3/dist-packages/odoo/service/wsgi_server.py", line 128, in application, return application_unproxied(environ, start_response), File "/usr/lib/python3/dist-packages/odoo/service/wsgi_server.py", line 117, in application_unproxied, result = odoo.http.root(environ, start_response), File "/usr/lib/python3/dist-packages/odoo/http.py", line 1318, in call, return self.dispatch(environ, start_response), File "/usr/lib/python3/dist-packages/odoo/http.py", line 1291, in call, return self.app(environ, start_wrapped), File "/usr/lib/python3/dist-packages/werkzeug/wsgi.py", line 599, in call, return self.app(environ, start_response), File "/usr/lib/python3/dist-packages/odoo/http.py", line 1486, in dispatch, result = ir_http._dispatch(), File "/usr/lib/python3/dist-packages/odoo/addons/website_sale/models/ir_http.py", line 15, in _dispatch, return super(IrHttp, cls)._dispatch(), File "/usr/lib/python3/dist-packages/odoo/addons/auth_signup/models/ir_http.py", line 19, in _dispatch, return super(Http, cls)._dispatch(), File "/usr/lib/python3/dist-packages/odoo/addons/web_editor/models/ir_http.py", line 22, in _dispatch, return super(IrHttp, cls)._dispatch(), File "/usr/lib/python3/dist-packages/odoo/addons/http_routing/models/ir_http.py", line 398, in _dispatch, result = super(IrHttp, cls)._dispatch(), File "/usr/lib/python3/dist-packages/odoo/addons/utm/models/ir_http.py", line 26, in _dispatch, response = super(IrHttp, cls)._dispatch(), File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 207, in _dispatch, return cls._handle_exception(e), File "/usr/lib/python3/dist-packages/odoo/addons/website/models/ir_http.py", line 195, in _handle_exception, return super(Http, cls)._handle_exception(exception), File "/usr/lib/python3/dist-packages/odoo/addons/utm/models/ir_http.py", line 31, in _handle_exception, response = super(IrHttp, cls)._handle_exception(exc), File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 177, in _handle_exception, return request._handle_exception(exception), File "/usr/lib/python3/dist-packages/odoo/http.py", line 774, in _handle_exception, return super(HttpRequest, self)._handle_exception(exception), File "/usr/lib/python3/dist-packages/odoo/http.py", line 312, in _handle_exception, raise pycompat.reraise(type(exception), exception, sys.exc_info()[2]), File "/usr/lib/python3/dist-packages/odoo/tools/pycompat.py", line 87, in reraise, raise value, File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 203, in _dispatch, result = request.dispatch(), File "/usr/lib/python3/dist-packages/odoo/http.py", line 833, in dispatch, r = self._call_function(self.params), File "/usr/lib/python3/dist-packages/odoo/http.py", line 344, in _call_function, return checked_call(self.db, *args, *kwargs), File "/usr/lib/python3/dist-packages/odoo/service/model.py", line 97, in wrapper, return f(dbname, args, kwargs), File "/usr/lib/python3/dist-packages/odoo/http.py", line 337, in checked_call, result = self.endpoint(*a, kw), File "/usr/lib/python3/dist-packages/odoo/http.py", line 939, in call, return self.method(*args, *kw), File "/usr/lib/python3/dist-packages/odoo/http.py", line 517, in response_wrap, response = f(args, kw), File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/main.py", line 1076, in content_image, default_mimetype='image/png', related_id=related_id, access_mode=access_mode, access_token=access_token), File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/main.py", line 435, in binary_content, env=env), File "/usr/lib/python3/dist-packages/odoo/addons/website/models/ir_http.py", line 317, in binary_content, access_mode=access_mode, env=env), File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 365, in binary_content, mimetype = guess_mimetype(base64.b64decode(content), default=default_mimetype), File "/usr/lib/python3.5/base64.py", line 88, in b64decode, return binascii.a2b_base64(s), binascii.Error: Incorrect padding - - -,

odoo-mvds commented 3 years ago

Hello,

We cannot reproduce this on our test environment. See my test on v12 on Odoo.sh: https://drive.google.com/file/d/1avGSPPldhXreJpQD5sZTBp-7T8bo0ut_/view Can you tell me what hosting you are using. In the past we link this behavior with a bad nginx proxy configuration. Often the issue is to be found there.

br,

marcinkuk commented 3 years ago

Hi,

we have two separate odoo instances using the same proxy.

  1. First environement
    • Odoo v12
    • payment_mollie_official version: 12.0.1 (first build probably)
    • no multicompany

Result: can buy from site (there is no "buying from an offer" functionality)

  1. Second environement
    • Odoo v12 (the same build)
    • payment_mollie_official version: 12.0.1.5 (newest)
    • multicompany

Result: can't buy from site or offer

Summary:

Questions:

odoo-mvds commented 3 years ago

Hi,

Yes it works with multicompanies as well. I would suggest to update the version in the first environment and check again.

I still think it's the proxy :). Could you share the URL of that website?

br,

marcinkuk commented 3 years ago

First environement https://btrb.nl - works

Second environement https://twojdoradca.nl - doesn't work

odoo-mvds commented 3 years ago

Could you also install the latest mollie python api please: v2.6.0

marcinkuk commented 3 years ago

Could you also install the latest mollie python api please: v2.6.0

mollie-api-python==2.6.0 installed, container restarted

odoo-mvds commented 3 years ago

ok, you can send me an offer to odoo@applix.be?

marcinkuk commented 3 years ago

ok, you can send me an offer to odoo@applix.be?

The offer sent.

You can check the same behaviour by buying from our website: https://twojdoradca.nl/shop

odoo-mvds commented 3 years ago

could you check in system parameters that your base URL includes HTTPS. It seems this isn't the case.

marcinkuk commented 3 years ago

could you check in system parameters that your base URL includes HTTPS. It seems this isn't the case.

web.base.url https://twojdoradca.nl web.base.url.freeze True

odoo-mvds commented 3 years ago

it's not what i'm seeing:

<meta property="og:url" content="http://twojdoradca.nl/"/&gt;

  |     | <meta property="og:description" content="Twój doradca w Holandii."/>   |     | <meta property="og:site_name" content="Additional Solution"/>   |     | <meta property="og:type" content="website"/>   |     | <meta property="og:title" content="Twojdoradca.nl"/>   |     | <meta property="og:image" content="http://twojdoradca.nl/web/image/res.company/1/logo"/&gt;

I think this could also be a settings in nginx.

marcinkuk commented 3 years ago

I don't know where I could check or change.

We had http://twojdoradca.nl in company description. I changed to https://twojdoradca.nl

Could you check now? Where can I check these properties?

marcinkuk commented 3 years ago

In other environement we have similar situation:

Site: https://btrb.nl/shop

meta property="og:site_name" content="bTRB.nl"/> meta property="og:type" content="website"/> meta property="og:title" content="Payment | bTRB"/> meta property="og:image" content="http://btrb.nl/web/image/res.company/1/logo"/> meta property="og:url" content="http://btrb.nl/shop/payment"/>

but older mollie version works.

odoo-mvds commented 3 years ago

Hello,

After further analysis, we found that the version that is used of this website is very old. Methods that gives the errors in the console is added 2 years ago by Odoo. So we expect that your version is too old. Is it possible to upgrade Odoo 12 to a more recent build?

thanks,

odoo-mvds commented 3 years ago

Hello,

Do you have any feedback?

thanks!

marcinkuk commented 3 years ago

Yes. We are trying upgrade odoo v12 to the latest build. We have some troubles to resolve. We will let you know when we do.

odoo-mvds commented 3 years ago

Closing issue as no feedback in 27 days.

marcinkuk commented 3 years ago

Hi,

sorry for the delay. We had to update odoo to the latest build and fix "https" issue.

The problem still exist. Clicking "Pay and Confirm" button doesn't nothing.

Odoo 12.0-20210809 Mollie Payments 12.0.1.6 Metadata in html with https

Can you help me?