Currently, when the chat is closed, there is no way for users to know if there are new messages without opening the chat. To improve the user experience, it would be helpful to add notifications or indicators that there are new messages in the chat when it is closed.
Expected Result:
When there are new messages in the chat and the chat window is closed, a notification or indicator should be displayed to let users know that there are new messages.
Currently, when the chat is closed, there is no way for users to know if there are new messages without opening the chat. To improve the user experience, it would be helpful to add notifications or indicators that there are new messages in the chat when it is closed. Expected Result: When there are new messages in the chat and the chat window is closed, a notification or indicator should be displayed to let users know that there are new messages.