By default, it is possible to create an incident from any Slack channel. This can create more workload on people responsible for dealing with the incidents because anyone else is able to raise an incident that they then have to triage.
proposed solution
Use the environment variable INCIDENT_REPORT_CHANNEL_ID by only allowing creation of incidents if the current channel is the same as the value in the environment variable. When INCIDENT_REPORT_CHANNEL_ID is not set, it's then possible to create incidents from any channel.
reason
By default, it is possible to create an incident from any Slack channel. This can create more workload on people responsible for dealing with the incidents because anyone else is able to raise an incident that they then have to triage.
proposed solution
Use the environment variable
INCIDENT_REPORT_CHANNEL_IDby only allowing creation of incidents if the current channel is the same as the value in the environment variable. WhenINCIDENT_REPORT_CHANNEL_IDis not set, it's then possible to create incidents from any channel.