Enroll of Suspended users

[nuria2c]

Our institution uses this plugin in some courses but we've detected that when there are 2 or more useres with the same email and some of theses users are suspended in moodle the plugin return an error because it detects diferent users with same email and doesn't know which one has to enroll and then we need to enroll these useres manually.

Could it be posssible to check the state of the user during the bulk process?

For example:

• if one of the users is suspeded -> do not enroll it
• if 2 or more users have the same email and one of them is active and the others are suspendend -> enroll the user with the activate account
• if 2 or more users have the same email and more than one has active account -> doesn't enroll any user and proced as normal.

[nuria2c]

Hi after more than 2 years without any feedback i close the ticket. I hope some improvements with the suspended users in the future. May be some configurations parameters coul be a solutions. Not all eduation institutions manage the suspended user in the same way.