I can't seem to get the Plug-In to work and I have no idea why that could be. I created a profile field, assigning every user to an organisation and then created the rule, that every user in the organisation should be in a cohort. No user was assigned.
When I clicked on a single user and updated the profile, they would then be assidned to the cohort. But when a new user is created or a user logs in, they are not assigned. Only after being manually updated, which of yourse defeats the purpose of the Plug-In automatically managing the cohorts.
Is there anything I can do to fix this issue. I would really appreciate the help.
I can't seem to get the Plug-In to work and I have no idea why that could be. I created a profile field, assigning every user to an organisation and then created the rule, that every user in the organisation should be in a cohort. No user was assigned.
When I clicked on a single user and updated the profile, they would then be assidned to the cohort. But when a new user is created or a user logs in, they are not assigned. Only after being manually updated, which of yourse defeats the purpose of the Plug-In automatically managing the cohorts. Is there anything I can do to fix this issue. I would really appreciate the help.