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mooltipass / moolticute

Mooltipass crossplatform daemon/tools
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Changing credentials in management mode - Wrong JSON formated credential list #1157

Closed warrenc5 closed 1 year ago

warrenc5 commented 1 year ago

Expected behavior

Login Email address updated

Actual behavior

Couldn't save credentials, please contact the support team with moolticute's log {"data":{"error_message":"Wrong JSON formated credential list","failed":true},"msg":"set_credentials"} Device stuck in "Database Management" Have to unplug and replug to use.

Step by step guide to reproduce the problem

Enter credentials management mode Select

Moolticute Version

Operating System

Mention if you are using either:

Why can't I copy the details from the about screen as text? Debian base Version 1.01.0 - but was also happening with the previous version. Device Aux 0.73 Main 0.84

Mooltipass Extension

Mooltipass Device

Mention if you are using either:

Any assistance highly appreciated - ta.

limpkin commented 1 year ago

could you clarify that step by step guide? I'm really not sure what's happening there...

warrenc5 commented 1 year ago

Sorry my mistake.

Plug the device with usb and unlock it.

  1. On moolticute - "Enter Credentials Management Mode" ( confirm & enter pin on device )
  2. All Services/Websites are loaded
  3. Credentials Tab
  4. Select Service or Website
  5. Select password - press the eye option.
  6. Approve on device
  7. Modify password (manually or with the generator doesn't matter)
  8. Select confirm changes
  9. Select "save all changes"
  10. see error "Couldn't save credentials, please contact the support team with moolticute's log"
  11. Press OK
  12. Moolticute returns back to Credentials Tab with option to "Enter Credentials Management Mode"
  13. Device shows "Database Management"
  14. Pressing button on device is ignored.
  15. Unplug the device - screen goes blank/black/unpowered
  16. Press button once on device to see pin screen.

If I hit confirm changes at step 8 and then

  1. navigate away to another service/website in the service/website list
  2. navigate back to the service/website I have changed
  3. Select the password - press the eye option
  4. Approve on the device

The old/original password I supplied there remains - where I would expect the new password to show (in the edit session)

Hope this is clearer :)

warrenc5 commented 1 year ago

It still occurs - it the newly built version of moolticute v1.01.5-testing

This is the log and this is the DATA json (I have removed anything thing I considered sensitive)

But the structure is still there..

moolticute-json.txt moolticute-log.txt

Is there anything that can be done? should I maybe backup and reset the device and restore?

limpkin commented 1 year ago

thanks for the debug information @warrenc5 ! sorry we're taking so long to get to the bottom of this. I'm seeing very odd things in your logs... could you perform an integrity check? what's the platform you're running? thanks

warrenc5 commented 1 year ago

By integrity check do you mean "security challenge" email serial number/order number??

uname -a Linux leet 6.1.0-3-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.8-1 (2023-01-29) x86_64 GNU/Linux cat /etc/issue.net Debian GNU/Linux bookworm/sid

I'm a average power user, what's the oddness - I did take out the DATA json to a new file to format it for you.

limpkin commented 1 year ago

In the "synchronization tab" you have a "perform integrity check" button :)

warrenc5 commented 1 year ago

Memory integrity check done successfully! 231 of 1988 credential slots used.

Then I did an export to file and an import from file.

Now I can update my passwords in "Credentials Management Mode" without the error occurring.

If there is no further troubleshooting required - I think you can close this issue.

Thank you.

limpkin commented 1 year ago

Hmm, still odd that this happened... but glad it got resolved :)