Closed warrenc5 closed 1 year ago
could you clarify that step by step guide? I'm really not sure what's happening there...
Sorry my mistake.
Plug the device with usb and unlock it.
If I hit confirm changes at step 8 and then
The old/original password I supplied there remains - where I would expect the new password to show (in the edit session)
Hope this is clearer :)
It still occurs - it the newly built version of moolticute v1.01.5-testing
This is the log and this is the DATA json (I have removed anything thing I considered sensitive)
But the structure is still there..
moolticute-json.txt moolticute-log.txt
Is there anything that can be done? should I maybe backup and reset the device and restore?
thanks for the debug information @warrenc5 ! sorry we're taking so long to get to the bottom of this. I'm seeing very odd things in your logs... could you perform an integrity check? what's the platform you're running? thanks
By integrity check do you mean "security challenge" email serial number/order number??
uname -a Linux leet 6.1.0-3-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.8-1 (2023-01-29) x86_64 GNU/Linux cat /etc/issue.net Debian GNU/Linux bookworm/sid
I'm a average power user, what's the oddness - I did take out the DATA json to a new file to format it for you.
In the "synchronization tab" you have a "perform integrity check" button :)
Memory integrity check done successfully! 231 of 1988 credential slots used.
Then I did an export to file and an import from file.
Now I can update my passwords in "Credentials Management Mode" without the error occurring.
If there is no further troubleshooting required - I think you can close this issue.
Thank you.
Hmm, still odd that this happened... but glad it got resolved :)
Expected behavior
Login Email address updated
Actual behavior
Couldn't save credentials, please contact the support team with moolticute's log {"data":{"error_message":"Wrong JSON formated credential list","failed":true},"msg":"set_credentials"} Device stuck in "Database Management" Have to unplug and replug to use.
Step by step guide to reproduce the problem
Enter credentials management mode Select
Moolticute Version
Operating System
Mention if you are using either:
Why can't I copy the details from the about screen as text? Debian base Version 1.01.0 - but was also happening with the previous version. Device Aux 0.73 Main 0.84
Mooltipass Extension
Mooltipass Device
Mention if you are using either:
Any assistance highly appreciated - ta.