Failed to send SMS: GMX: Absender muss bei Deinem Provider registriert und bestätigt sein.

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Try to send a SMS over GMX
2.
3.

What is the expected output? What do you see instead?
Error-Message:
"Failed to send SMS: GMX: Absender muss bei Deinem Provider registriert und 
bestätigt sein."

What version of the product are you using? On what operating system?
newest version 3.1.9
GMX connector: 1.2.1
Android 2.1 on HTC Desire

Please provide any additional information below.
The sender number is the same as that one that is registered in GMX web site 
("+49160...")

Original issue reported on code.google.com by cyberk...@gmail.com on 10 Aug 2010 at 11:16

[GoogleCodeExporter]

please double/triple check your
* number (including the prefix) (+491601234567)
* the prefix (+49)
* your gmx sms "freischalt code"

please make sure you allowed gmx "lastschriftverfahren" with your bank account 
set.

if nothing helps, please deinstall the connector and reinstall it.
some user had this problem a month ago, and that helped ;(

Original comment by felix.bechstein on 12 Aug 2010 at 5:34

• Changed state: NeedMoreInfos
• Added labels: Component-Persistence, Product-GMX

[GoogleCodeExporter]

Checked / verified:
- number (including the prefix) (+491601234567): checked / OK
- the prefix (+49): checked / OK
- your gmx sms "freischalt code": checked / OK
- lastschriftverfahren: OK (for years)
- connector reinstalled

> the same error message

The quota / "Guthaben" is shown so I suppose the basic connection to GMX is OK.

Over which Port does WebSMS communicate with GMX? I'm using the T-Mobile data 
option HandyFlat where only standard http-ports are allowed.

Original comment by cyberk...@gmail.com on 12 Aug 2010 at 6:09

[GoogleCodeExporter]

it is using standard https, i think there is something broken while 
bootstrapping.
the problem is, that the api is not well documented and far away from very open.

i know the developers (the authors of androidpit.de), but they do not want to 
help :(

i had similar issues every now and than..

Original comment by felix.bechstein on 12 Aug 2010 at 5:25

[GoogleCodeExporter]

please check if manually adding your customer id in gmx prefereneces does help.
you'll find the id in the url of the web version of the gmx sms manager.

Original comment by felix.bechstein on 12 Aug 2010 at 8:24

• Changed state: Started

Attachments:

• ConnectorGMX-release.apk

[GoogleCodeExporter]

[deleted comment]

[GoogleCodeExporter]

OK, I tried it. The proper customer id was already set.
I tetyped it but it still doesn't work.

Original comment by cyberk...@gmail.com on 12 Aug 2010 at 8:46

[GoogleCodeExporter]

very strange. so bootstrap is working as supposed :/

Original comment by felix.bechstein on 12 Aug 2010 at 9:30

[GoogleCodeExporter]

did you tried to uninstall and reinstall of the connector helps anything?

Original comment by felix.bechstein on 11 Sep 2010 at 4:08

• Changed state: NeedMoreInfos

[GoogleCodeExporter]

i am encountering the same problem.
i have been using gmx conector for months now. troublefree. even switched 
between 2 differnt gmx accounts for more free sms...
i was using a klarmobil data flat then.
i just now switched to alditalk and installed everything for that one. changed 
the cell nr. on websms and on gmx platform. 
also got that error message that i need to be registerd with provider.
never seen this message before, tho.
is it possible that it has to do with alditalk (eplus). had to do a workaround 
for tethering also just lately which wasnt the case with klarmobil (o2)
any ideas, suggestions?
thanks

Original comment by an3...@gmail.com on 13 Sep 2010 at 8:51

[GoogleCodeExporter]

have to add, that betamax is not working either. it did befor no probs. 
would like to try to unistall the connector. how do i do that??

another ps: funny is, that the balance count on gmx would show the correct 
number of sms left...

i set both connectors to use default sender provided by websms. cant see what 
number this is, tho. using defined sender (with the very cell no. i'm using 
from alditalk) --> same same

dunno what else to test. please let me know how to uninstall the connector
thanks

Original comment by an3...@gmail.com on 13 Sep 2010 at 9:04

[GoogleCodeExporter]

ok. sorry for the bother. i did find out how to uninstall.
did so, reinstalled, all data correct, SAME SAME with both GMX and betamax..

now i am out of ideas...

Original comment by an3...@gmail.com on 13 Sep 2010 at 9:18

[GoogleCodeExporter]

well, this is really a strange behavior.
did you try wifi to check whether eplus is blocking something?

what message is betamax throwing?

Original comment by felix.bechstein on 14 Sep 2010 at 4:30

[GoogleCodeExporter]

Hello Felix,

a reinstall of both, the software itself as also of only of the connector 
didn't help.

I also use a second provider (internetcalls.com) with the betamax-connector, 
like an3a75 describes. Perhaps there's a incompatibility of these two 
connectors?

@an3a75:
It's off topic, but sonding sms with the betamax connector works fine for me.

Original comment by cyberk...@gmail.com on 15 Sep 2010 at 12:33

[GoogleCodeExporter]

I've the same problems using latest version of WebSMS (3.1.x) and GMX 
Connector. I've tried a lot: Deinstalling the connector, Checked every entries, 
nothing helped.

Please help me! THANKS

Original comment by boowoo...@googlemail.com on 22 Sep 2010 at 6:45

[GoogleCodeExporter]

I had the same problem as cyberkuki. I've found this tutorial (in german): 
http://www.ormus.info/archives/489-SMS-guenstig-versenden-unter-Android.html

There are actually two "Freischaltcodes" in GMX: One for the SMS-Manager (and 
the GMX Connector) and one for your mobile number (to use your number as 
sender). I forgot to unlock my mobile number :-( (last sentence of the 
tutorial). Now WebSMS is working fine.

BTW: WebSMS was the reason for me to buy an android phone :-) Great Work!

Original comment by feststel...@googlemail.com on 22 Sep 2010 at 8:53

[GoogleCodeExporter]

is this working for all of you?

Original comment by felix.bechstein on 23 Sep 2010 at 5:11

[GoogleCodeExporter]

@felix & feststelltaste:
No, this is not the reason for my (our?) problem(s).
This number was / is OK in my GMX SMS-Manager.
See screenshot:

[IMG]http://i.imgur.com/8jPto.jpg[/IMG]

Original comment by cyberk...@gmail.com on 23 Sep 2010 at 10:12

[GoogleCodeExporter]

@cyberkuki:
are you use "Standardabsender nutzen" or "Anderer Absender" at gmx-connector 
settings? Standardabsender works fine for me - always.

Original comment by And...@gmail.com on 23 Sep 2010 at 8:51

[GoogleCodeExporter]

just to be sure:
all of you, are using the "gmx freischaltcode" from downloadpage of the windoze 
version. the code received as sms is *not* the one you should use.

and:
who of you is using a custom sender configured in gmx's settings?

Original comment by felix.bechstein on 24 Sep 2010 at 5:09

• Added labels: Priority-High
• Removed labels: Priority-Medium

[GoogleCodeExporter]

@AndyNE:
Of course "Standardbenutzer nutzen".

@felix:
Yes, the "Freischaltcode" from the download page.
I'm using the custom sender in gmx settings (my "+49160...." mobile number).

@all:
Isn't it a "German" GMX issue? We could swith the language to German! :)

Original comment by cyberk...@gmail.com on 24 Sep 2010 at 7:51

[GoogleCodeExporter]

i've tested it with "Anderer Absender" @ G1 Android 1.6 CyanogenMod 4.2.15.1 
and it's works too. 
works with its own, confirmed mobile number. not text as sender, but gmx 
supports it with the "GMX SMS-Manager". if the sender-number is wrong, not 
confirmed or not a number you get a good error information (flash or/and in 
taskbar).

Original comment by And...@gmail.com on 24 Sep 2010 at 9:12

[GoogleCodeExporter]

I had the same issue. I can send sms's using Betamax, including correct caller 
ID.

The problem occurs 100% when sending double sms'es (more than 145 characters)
Short sms'es are ok.

Original comment by adriaan....@gmail.com on 2 Oct 2010 at 6:57

[GoogleCodeExporter]

@adriaan: are you referring to betamax or gmx?
if it's betamax: please create a new issue (or look if there is some matching). 
as betamax is done by some other dev than me ;)

Original comment by felix.bechstein on 2 Oct 2010 at 9:29

[GoogleCodeExporter]

I've tried to inactivate the betamax connector. Still the old error message 
sending over gmx. then I tried the "anderer absender". the same. :(
any new ideas / solutions & workarounds?

Original comment by cyberk...@gmail.com on 2 Oct 2010 at 5:29

[GoogleCodeExporter]

sorry for taking so long to put consent:

i was playing around with different providers and sim-cards and it looks to me, 
that it has to do with the provider (talking about gmx-connector)

for klarmobil (02-network) it worked hassle-free even without the correct 
number in gmx-online-platform, same with betamax.

with alditalk (eplus network) it works now, but only since i put the phone 
number of the respective sim-card as mobilenumber in webSMS as well as confirm 
it in the gmx sms-manager. here it also only works when "default sender" is 
checked. custom sender does NOT work.
same same with betamax. i had to verify my actual phone number within the 
voipcheap client and use it as ID. works now just fine. but also can not use 
custom sender.

so I am guessing, that there's something within the respective network that 
prevents us from using some features that are provided by webSMS. 

I hope this could help some of you. for me: CASE CLOSED. i just have to stick 
to that one phone number now and I'll be fine :)

Thanks Felix for this nice Prog and your help!

PS: doesn't seem to ba a geman problem only. had the same using gmx and orange 
in spain

Original comment by an3...@gmail.com on 1 Nov 2010 at 10:26

[GoogleCodeExporter]

Original comment by felix.bechstein on 27 Dec 2010 at 10:13

• Changed state: CantFix

[GoogleCodeExporter]

Same problem here since I got a new mobile. I entered the correct data, the 
remaining free sms are showing in the app but when I try to send an sms it 
tells me "Absender muss bei Deinem Provider registriert sein". BTW: Installing 
the PC version of SMS manager does not work either. "Autorisierungsserver down".
Did GMX kill this service without notice?

Original comment by Strassen...@gmail.com on 14 Apr 2011 at 1:40

[GoogleCodeExporter]

Having the same problem with the GMX Connector ("Failed to send SMS: GMX: 
Absender muss bei Deinem Provider registriert und bestätigt sein.") as well as 
having AldiTalk I was afraid that it would never work.

But now, I found a solution that is easy and works fine. After not being able 
to kill the problem by checking the number even hundreds of times, I simply 
installed "GMX SMS-Manager" to my computer and registered the number I am using 
with my Android. And... Now it works perfectly.

Original comment by sankerm...@gmail.com on 11 May 2011 at 5:56

[GoogleCodeExporter]

does this work for anybody else?

Original comment by f...@ub0r.de on 12 May 2011 at 5:52

• Changed state: ShouldBeFixed

[GoogleCodeExporter]

no problems here

Original comment by an3...@gmail.com on 12 May 2011 at 6:16

[GoogleCodeExporter]

No, it doesn't work here.
I have the same issue with "Failed to send SMS: GMX: Absender muss bei Deinem 
Provider registriert und bestätigt sein.". I think this was first triggered 
when I registered my mobile phone number with gmx. The GMX-SMS app is working 
without problems.

Original comment by DeJ...@googlemail.com on 3 Jun 2011 at 12:07

[GoogleCodeExporter]

Sorry for posting again.
Installing the PC Version of GMX SMS-Manager fixed the issue for me too. You 
need to register your phone number with this software. The Android App from GMX 
does not work to fix, even when registering your number.

Anyway, WebSMS is now working again on my side. Just forgot to say Thanks for 
the App!

Original comment by DeJ...@googlemail.com on 3 Jun 2011 at 3:11

[GoogleCodeExporter]

Original comment by f...@ub0r.de on 7 Jun 2011 at 5:09

• Added labels: Type-Other
• Removed labels: Type-Defect

[GoogleCodeExporter]

Original comment by f...@ub0r.de on 6 Nov 2011 at 1:39

• Changed state: Fixed

[GoogleCodeExporter]

please write this in the description of the android market. i search 2 weeks to 
find this Thread to fix the problem 

Original comment by rivv...@gmail.com on 4 Jan 2012 at 1:37

[GoogleCodeExporter]

I have the same issue - but NOTHING worked for me.
- no reinstall (websms and connector)
- no use/registration of my phone number via the SMS-Manager
- no use of the gmx-app

any other idea?

Original comment by steve.ra...@gmail.com on 24 Feb 2012 at 8:19