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morpheus65535 / bazarr

Bazarr is a companion application to Sonarr and Radarr. It manages and downloads subtitles based on your requirements. You define your preferences by TV show or movie and Bazarr takes care of everything for you.
https://www.bazarr.media
GNU General Public License v3.0
2.87k stars 223 forks source link

subdivx.com provider not working, subtitles exist on their page but nothing is found on bazarr #2245

Closed bejaranoo closed 1 year ago

bejaranoo commented 1 year ago

my version: v1.3.0-ls214 by linuxserver.io

Screenshots image image

I'm willing to put the time to help on solving this, since this is the main provider for latin america spanish subtitles, just need some guidance on where to look

morpheus65535 commented 1 year ago

To my knowledge, there's been more than 98k subtitles downloaded from this provider in the last 7 days so it's probably some isolated case. I normally don't investigate those but, if you provide a debug log, I can take a look at it.

bejaranoo commented 1 year ago

Thanks!, here is the log: _bazarr_logs(1).txt

I've been looking into it and it seems that is using the correct GET to see the available subs but it is still yielding 0 subtitles? image

morpheus65535 commented 1 year ago

The only thing I see right now is that the year doesn't match. It shouldn't exclude the subtitles but only affect it's score. You don't see anything in interactive search?

bejaranoo commented 1 year ago

this is the interactive search? image

morpheus65535 commented 1 year ago

How sorry, I'm doing a lot of stuff at the same time. From your debug log, I can't why they got excluded from results. I would have to download the show and run the debugger on it. TBH, I don't have time to do that right now and it's still an isolated event.

bejaranoo commented 1 year ago

I understand, no worries. I'll try to find something and post any results

vitiko98 commented 1 year ago

This will be fixed in upcoming beta version. Thanks for the report!