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morpheus65535 / bazarr

Bazarr is a companion application to Sonarr and Radarr. It manages and downloads subtitles based on your requirements. You define your preferences by TV show or movie and Bazarr takes care of everything for you.
https://www.bazarr.media
GNU General Public License v3.0
2.77k stars 216 forks source link

LegendasDivX with EOFError #2618

Open ciberboy opened 1 month ago

ciberboy commented 1 month ago

Describe the bug Tool is unable to download available subtitles from LegendasDivX

To Reproduce Steps to reproduce the behavior:

  1. Add LegendasDivX as provider
  2. Let the tool run the check
  3. Try to download a previously confirmed as existing subtitle
  4. Do a manual search and confirm that it isn't listed on the search results
  5. Go to System --> Providers and the EOFError should be displayed

Expected behavior LegendasDivX to work

Screenshots image

Software (please complete the following information):

morpheus65535 commented 1 month ago

Did you configured username and password? Can you provide a full debug log while reproducing the issue?

ciberboy commented 1 month ago

Yes I did: image

This is the latest information from the log. image

Also attached the full log bazarr.log

anderson-oki commented 2 weeks ago

@ciberboy

I'm unable to reproduce the issue, can you please:

1 - Enable the debug logs ({url}/settings/general)

Screenshot 2024-08-23 at 13 44 00

2 - Reset the provider ({url}/system/providers), so Bazarr can use it again for download (If it is still throttled)

Screenshot 2024-08-23 at 13 44 13

3 - Try to use the Manual Download subtitles (at any movie and serie you have the issue) and once you have done this and get the EOFError again, please re-attach the full logs to the issue.

Screenshot 2024-08-23 at 13 45 18

I look forward for your response so we can investigate more what can be causing the issue.