search

morpheus65535 / bazarr

Bazarr is a companion application to Sonarr and Radarr. It manages and downloads subtitles based on your requirements. You define your preferences by TV show or movie and Bazarr takes care of everything for you.
https://www.bazarr.media
GNU General Public License v3.0
2.87k stars 223 forks source link

Subdivx Provider Error 520 #2698

Closed Ph1L82 closed 1 month ago

Ph1L82 commented 1 month ago

Describe the bug Can't search neither download subtitles directly from subdivx, Subdivx provider not working.

To Reproduce Steps to reproduce the behavior: (Having suibdivx configured as provider)

  1. Go to a show or movie.
  2. Click on search
  3. Go to System > Logs
  4. Click on filter, and on include write "subdivx"
  5. should see the errors: 2024-10-06 13:11:38|INFO |root |Throttling for 10 minutes, until 24/10/06 13:21, because of: HTTPError. Exception info: "'520 Server Error: for url: https://www.subdivx.com/inc/ajax.php' ~ subdivx.py@198"| 2024-10-06 13:12:16|INFO |root |BAZARR Finished searching for missing Movies Subtitles. Check History for more information.| 2024-10-06 13:21:40|INFO |root |Using subdivx again after 10 minutes, (disabled because: HTTPError)|

Expected behavior Should search the selected title's subtitle and properly donwload it, rename it, etc.

Software (please complete the following information):

Additional context Subdivx is the biggest source of spanish subtitles for tv shows and movies there is (as fas as I know), so it's important that this one provider works.

morpheus65535 commented 1 month ago

This is a server error on their side, there's nothing to fix here. Cloudflare return a 520 because subdivx isn't responding properly.

https://developers.cloudflare.com/support/troubleshooting/cloudflare-errors/troubleshooting-cloudflare-5xx-errors/#error-520-web-server-returns-an-unknown-error

The provider get throttled since there's no benefit in hammering an unstable provider.