morrownr / 8812au-20210820

Linux Driver for USB WiFi Adapters that are based on the RTL8812AU Chipset - v5.13.6-23
Other
128 stars 27 forks source link

(info) Problem Reporting Guidelines - Please Read Before Posting an Issue. #14

Closed morrownr closed 3 months ago

morrownr commented 6 months ago

When reporting problems, remember that the people that will attempt to help you do not know what Linux distro you are using and that can be very important to know. Painting a picture that includes the distro you are using and a brief description of the problem is important.

Checklist regarding what to include in your report:

sudo lsusb; rfkill list all; dkms status; iw dev

Note: Historically, many reported problems have to do with installations in VM's. If you are installing to a VM, and you have a problem, the chances are extremely high that the problem is with the setup in the VM, not this driver. Please investigate the problem first with the maker of the VM. Our time is valuable. Please help us maintain this driver by directing VM problems to the VM makers. I have maintained this driver for a few years and I have yet to see a problem reported for a VM installation that turns out to be a problem with this driver.

Thank you and enjoy

@morrownr

lafrenierejm commented 3 months ago

@morrownr Now that we have a relevant issue template, what would you think about closing this?

morrownr commented 3 months ago

Now that we have a relevant issue template, what would you think about closing this?

Done. Now we can how well the template works. This driver is heavily used but it is very dependable for an out-of-kernel driver so it could take a while to see reports.

lafrenierejm commented 3 months ago

Hopefully the template reduces the amount of back-and-forth needed on future GitHub issues. And we can always iterate on the template as needed. 😀