Crashes once device is connected

mortenjust / androidtool-mac

One-click screenshots, video recordings, app installation for iOS and Android

Apache License 2.0

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Crashes once device is connected #96

Closed ahnclara closed 8 years ago

ahnclara commented 8 years ago

AndroidTool ver 1.6, 1.61, 1.62 all crash when a device is connected. I tried uninstalling and re-installing, hardware re-imaging, etc. but it is still not working.

mriddle commented 8 years ago

Hey @ahnclara I'll try to help out if I can but first I'll need a few more details to get a better understanding of the issue.

Were you trying to connect an Android device or an iOS device? What version of OS was the device running?
What operating system are you using and what version is it?
What's your terminal output? AndroidTool > Tools > Terminal Output or ⇧⌘O

With that detail hopefully we'll be able to figure out what's going on.

ahnclara commented 8 years ago

Hi! so I switched out the computer and now it works fine. I guess it was that particular latoptop. Thank you so much for stepping in to help :)