search

motioneye-project / motioneye

A web frontend for the motion daemon.
GNU General Public License v3.0
3.91k stars 652 forks source link

Ezviz C4s Dome Cam - grey screen Unable to open video device #1531

Open denzelm5 opened 4 years ago

denzelm5 commented 4 years ago

Good Day,

I have an issue with a using ezviz c4s camera on motion.(latest version on pi3 b) Im using rtsp://xxx.xxx.x.xxx Type:Network Camera

motioneye

motioneye2

Please advise

Regards

iRoboton commented 4 years ago

Try selecting UDP as source... When you add new camera, below the URL, there is a field "Camera". This defaults to "RTSP/TCP camera", select the UDP one in the dropdown and try again.

denzelm5 commented 4 years ago

Hi iRoboton,

I selected the UDP option but I still have the grey screen.

Regards

RDamman commented 4 years ago

I also have an Ezviz C4S. But i can only get pictures of it via: http://admin:XXXXXX@192.168.x.x/Streaming/channels/1/picture where XXXXXX is the verification code on the backside of the camera. You can see that the camera supports rtsp by using the link: http://admin:XXXXXX@192.168.x.x/Streaming/channels/1/ or even http://admin:XXXXXX@192.168.x.x/Streaming/channels/ for more capabilities.

Opening the rtsp link rtsp://admin:XXXXXX@192.168.X.X:554/Streaming/Channels/1 in VLC gives a popup where user admin and the verfication code doesn't seem to be valid. Hopefully someone knows the password. Or maybe the verification code is only valid when the camera isn't paired with the Ezviz software / app.

kathgironpe commented 4 years ago

Selecting UDP worked for me.

bilbolodz commented 3 years ago

@RDamman have you managed to get rtsp stream using vlc? I've the same problem. ONVIF Device Manager is able to display video stream (shows rtsp://IP_CAMERA:554/Streaming/Channels/1?transportmode=unicast&profile=Profile_1" using credentials: admin/verification code.

denzelm5 commented 3 years ago

Hi,

I did get the issue fixed, I had to use firmware V5.3.1 build 180109 for the ezviz C4S.

Regards

bilbolodz commented 3 years ago

Could you please share these firmware? I've sent an email to ezvis support but never got an answer.

RDamman commented 3 years ago

I did get the issue fixed, I had to use firmware V5.3.1 build 180109 for the ezviz C4S.

Please, do you want to share this firmware?

denzelm5 commented 3 years ago

How does one upload a file? :(

denzelm5 commented 3 years ago

Sent via email @bilbolodz send me your email address I can pop it to you.

bilbolodz commented 3 years ago

Email sent

RDamman commented 3 years ago

The following information is based on the directions of Denzelm5:

The firmware file (ezviz.dav) can be applied in this screen of Ezviz Studio: ezviz_c4s_firmware_upgrade You can get to this screen by clicking "All Devices" in the left bottom corner of the main screen.

If you don't have access to this (options) you have to alter the configuration file of Ezviz Studio. So:

RDamman commented 3 years ago

Yes, it works!!!! Download link to file https://1drv.ms/u/s!AnUCD5VhpT5umQSfh0yGYdedeTTi?e=nOE1yy. Now VLC can open the stream rtsp://admin:XXXXXX@192.168.X.X:554/Streaming/Channels/1.

bilbolodz commented 3 years ago

It's working THANK you. I've successfully flashed my camera with new firmware and now RTSP is working fine.

RDamman commented 3 years ago

There is a disadvantage: The webserver on the camera (nginx) seems not to be running anymore. It's impossible to download a snapshot photo or retrieve information about the streams, as described above, as with the old firmware.

denzelm5 commented 3 years ago

Hi,

Nice to see there is some progress. Can I ask what Is the desired result you guys trying to achieve ? Do you want to do AI? integrate into homeautomation ?

bilbolodz commented 3 years ago

Sorry (for that) but I will add my camera to Zomeminder ;-)