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motioneye-project / motioneye

A web frontend for the motion daemon.
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Colour shaded blocks/artefacts on the preview window #2871

Open xj25vm opened 10 months ago

xj25vm commented 10 months ago

I have a problem with a fresh install of MotionEye. The preview window has blocks/artefacts of colour shades - sometimes green, sometimes red - about 1/2 to 1/3 of the windows size - moving across the screen all over the places. Almost like the video is corrupted. The specs of my setup are:

OS: Slackware 15.0 Kernel: 6.1.29 FFmpeg 5.1.3 Motion 4.5.0 Motioneye 0.42.1 Camera: Hikvision Hilook IPC-T250H-MU - 5MP / PoE / H264

Things I have tried:

  1. Plugged the camera into another Motioneye server which has been running fine for a year - it works perfectly fine, with no artefacts. The spec of this server is: Slackware 15.0 Motion 4.3.1 Motioneye 0.42.1 FFmpeg 4.4.1

  2. I have tried to replicate on the new/bad server the same software versions for all of the above. The preview window is still showing artefacts.

  3. I have tried the good PoE switch from the good server - no difference

  4. I have re-installed the bad server 3 times from scratch - once with Slackware 14.2, twice with Slackware 15.0

  5. I have tried 3 different versions of Motioneye, 4 versions of Motion, 4 versions of FFmpeg. No difference.

  6. I have connected directly to the Motion camera stream on the problematic server from a browser - the stream is perfect - there are not artefacts. This would suggest something is happening inside Motioneye somewhere

  7. I tried Chrome and Firefox for loading Motioneye preview windows - no difference.

  8. I re-installed everything again on a completely different hardware - a laptop - and made no difference.

I can't spot anything in the logs - there is the message "error capturing first image" in motion log - but I assume that is not relevant - as streaming directly from motion works fine:

motion.log

[0:motion] [NTC] [ALL] motion_startup: Motion 4.5.0 Started [0:motion] [NTC] [ALL] motion_startup: Using default log type (ALL) [0:motion] [NTC] [ALL] motion_startup: Using log type (ALL) log level (WRN) [1:ml1:Camera1] [ERR] [ALL] motion_init: Error capturing first image

motioneye.log

2023-11-09 17:58:19: [motioneye] INFO: hello! this is motionEye server 0.42.1 2023-11-09 17:58:22: [motioneye] INFO: cleanup started 2023-11-09 17:58:22: [motioneye] INFO: wsswitch started 2023-11-09 17:58:22: [motioneye] INFO: tasks started 2023-11-09 17:58:22: [motioneye] INFO: mjpg client garbage collector started 2023-11-09 17:58:22: [motioneye] INFO: server started

I am really at a loss at what else I can try. Any suggestions are most welcome.

reemoteg commented 10 months ago

xj25vm, I experienced the same problem after upgrading from Ubuntu 20.04 to 22.04. The problem has something to do with libmicrohttpd12. The issue was fixed by downgrading libmicrohttpd12 from 0.9.75-3 to 0.9.72-2.

I found the answer here: https://github.com/motioneye-project/motioneye/issues/2401

Good luck.

xj25vm commented 10 months ago

Thank you very much for that. After checking #2401, it does look exactly like the issue I am having. Unfortunately I had to give up and clone another Motioneye install I have running on a different server - as I ran out of time after 4 days of troubleshooting. I will try your suggestion the next time I install or upgrade a Motioneye server. Thank you again for responding